It was my first appointment so I had to wait a little longer to get in but it still wasn't a long…read morewait- everyone was super kind, got my test results back fast- and they were playing really good music in the waiting room.

As a first-time patient, I was disappointed with my experience. I went to the clinic three separate…read moretimes and was unable to be seen. I understand that clinics can get very busy, but communication with patients needs to improve. It was extremely frustrating, especially because getting tested is so important and should not be this difficult. Ultimately, I decided to go to another clinic, and the experience there was amazing. I hope this clinic takes patient communication more seriously so others do not have to go through the same frustrating experience. Patients deserve clear communication, consideration, and timely care.

I honestly wish I had read the reviews before coming here because this was one of the strangest…read morevisits I've ever had. The facility itself was very clean, and I didn't have to wait too long. The front desk staff also seemed nice. However, once I actually saw the provider, the experience was very different. As soon as I explained my issue, she told me she had no idea what it was.. yeah me either that's why I'm here! I explained that I had already tried something to treat the symptoms but it hadn't helped. Throughout the visit, she repeatedly asked me at least six times if I was sure what I had tried had not made it better. I kept giving her the same answer, so I'm not sure if she was expecting a different response, but the question continued to come up multiple times. Overall, I left feeling more confused than when I arrived. I was prescribed medication, but I'm honestly not convinced that it's what I need. I ended up scheduling another appointment with my primary care provider because what I need was certainty and some clarity from a provider.

I don't know what all these one star reviews are about, because I had an amazing experince!…read moreEveryone on the staff was lovely and I got out in a timely manner. Maybe you the experience you receive is based on the energy you project? Idk. My one note would be they don't have any magazines to read haha.

Was super easy to get my pre-employment physical and urine test. The technician was on time and I…read morewas pleased with the overall process.

I came here for blood test 3 times this year. The staff are always friendly and accomadating…read more Today was no different. A nurse was friendly, competent and confident. If you need a lab test. I would recommend this location. They take walk in. The results can be sent to your email which make it more convenient.

I have been here a couple of times and each time I'm in and out within 30 minutes. The people who…read morework here are so kind and professional . The customer service is outstanding . ! The place is clean and parking is easy . Plenty of metered parking on sunset and free parking near the Clinic although it is kinda small . The app is efficient and I get results so fast by checking the app . Highly recommend!

I just recently moved back to LA and was very excited to see a Carbon Health less than a mile from…read moremy house. I lived in SF and all of the Carbon Health locations there were incredibly attentive and helpful. Unfortunately, that care did not translate to this Echo Park location. Off the bat, the smoke alarm low battery warning is chirping constantly upon your arrival. Not an encouraging sign and clearly shows a lack of upkeep of the space. The receptionist checks me in quickly, while editing a video of herself on her phone. I get taken into my room fairly quickly, and make it clear that I'm there to test my ferritin levels because I am anemic and feeling consistent exhaustion, and to get a CBC. Both the nurse and the practitioner are aware that this is why I am there as we talk about my symptoms in detail. I wait FORTY minutes for the practitioner to see me, despite there being nobody in the waiting room when I check in. Finally, I step out and tell them I have another appt and need to leave ASAP. They finally acknowledge me, meet, and get the blood test finished within 5 minutes. I'm not sure if they forgot I was there or what, but I heard them all chatting and laughing the entire time I was in the room. I get my lab results quickly, within 24 hours, but realize that the lab they ordered does not include ferritin, which was the entire reason I booked the visit. $50 copay down the drain for them to not test the specific item I went for. This place is an absolute joke and I would not trust them with my medical care. Clearly all the 1 star reviews show I am not alone. I'm going to try out Tia down the street and hope they will be more responsible healthcare providers.

Had physical therapy for my back today; easiest place to come to receive care…read more Was greeted by a security officer who helped me find my location for my appointment. Staff was nice and checked me in quickly. I had to fill out all the forms, which took about 15 mins, but I saw my therapist quickly after I was done filling out the forms. The therapist was kind, and the staff was also kind with me. Received great physical therapy for my back, and they explained everything clearly. The location is not too hard to navigate; my only issue is the place is incredibly old and run down. The hospital needs to invest money into the location to better improve the building and update all their equipment. Some of these tables and chairs are from the 80s; yikes. But other than that, the care I received was fantastic.

Searched online for an Urgent Care. Found PIH Health on 3rd St. Downtown LA. Filled out all my…read moremedical information online, made a same day appointment online, uploaded my medical insurance online. Went into the Urgent Care Center at was signed in, triaged by LVN, seen by the doctor and my prescription medicine was sent straight to my pharmacy all within 20 min! No wait time! Doctor knew exactly what was wrong in know time! Staff knew their roles and everything went very smoothly. I will always return to PIH Health for my Urgent Care needs. I highly recommend you try them out online. Fast, Simple, Easy.

I feel happy for finding this place. 1. This location works…read more7 days a week- no med place, except hospitals is having such schedule. Hard working people will be happy with this. 2. This location provides with X-Ray, ECG, the PA Wilson with nurses are straight to the point medical professionals. 3. It is a clean and pleasant to wait place, which is very important for someone in hurry to receive a professional help. I am grateful to PA Wilson /actually a Doctor/ and the nurse /the name I forgot-sorry, girl/, God bless you.

I went to their clinic because it was a Sunday and my doctors office was closed. I had taken an…read moreover the counter flu/covid test that came back negative and I was desperate to figure out why i felt like death warmed over. I told the doctor of my symptoms (intense headache, intense muscle aches, fever, chills, stomach discomfort... I told them I had absolutely no respiratory or sinus symptoms. They again tested for covid/flu (negative) and also took a test for all the other things out there and said I would get the results back in a day or two. When I got the results back, I read the report saying: "The patient presents with a chief complaint of nasal congestion of the sinuses. The patient denies the following recent symptoms: * Constitutional: denies chills, fever". This is completely wrong information In my medical chart. The lack of care in getting information correct makes me question everything about this place. What if I went into a coma and this was the only info anyone had to go off of? Super unprofessional.