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    Quest Diagnostics

    1.9 (16 reviews)
    Closed 8:00 am - 3:00 pm

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    Quest Diagnostics - 6/29/24 - Waiting Area

    Quest Diagnostics

    (104 reviews)

    Forest Hills

    My doctor sent me for routine lab work and I stumbled across this Quest location nearby. Hubby…read moredropped me off here which was a little confusing at first because I didn't know exactly where the building was. I figured it was between the old movie theater and the lingerie shop. Once we located it that's exactly when the craziness started. Upon entering the building, I located what floor Quest was located on. It was so scary because the building is desolate. I didn't think the elevator was working. There was construction going on but not really. I literally had to walk a long ass maze to get to Quest. There were various doors leading you to different places. When I finally made it to the "office" there were only patients and no physical staff that were visible. There are two kiosks that you have to use to check in. Once you decide if the appointment is for you or someone else there's two options, you can do a quick check-in or you can do a manual. Check-in the kiosk and describe the reason why you're there. There's no one there to help you. There were a few people there just waiting and I'm like is this standard. They had a TV that did not work. I checked in at the kiosk and the next appointment wasn't till 1:20pm. It was 9:30am. There was no way I was gonna go home and come back. I chose the walk-in standby option. They said it could take anywhere from 30 to 60 minutes and there's no guarantee so I just waited. It took me about 20 minutes to be called in. I was in and out. The Trinidadian guy who drew my labs was really nice. He also weighed me and took my blood pressure. We were cutting up as if we knew each other for a long time. It was really nice. We talked about our families, ethnicities and growing up. It was a good appointment other than him stabbing me as if I did something wrong lmao. I mean he doesn't know how to stick needles and he killed my arm. I I asked him how soon when I get my results he said by Monday.

    I registered with Quest On line. i was told I must do it all over again when I entered the…read morefacility. The tech was civil. I don't need "bedside manner" but a smile and a friendly greeting wouldn't hurt. I needed a specimen container and was asked what type?? How many containers are there to collect "poop"? I left without one because I didn't have a script for one. Northwell Health is far, far superior to Quest.

    LevelUp MD Urgent Care

    LevelUp MD Urgent Care

    (2 reviews)

    Forest Hills

    Have twice gotten a flu vaccination at the Forest Hills LevelUp and twice had problems with what I…read morebelieve is fraudulent billing that's near impossible to resolve. Both times I requested a flu vaccination, advised that my insurance does not cover vaccinations administered at an urgent care and that I would pay for the service. Both times I paid for the vaccination upfront and have the receipts. As part of the lengthy registration process, I was required to provide insurance information. Both times, LevelUp billed my insurance for services I was never advised of and when my insurance denied the claim, they came after me for it. It gets worse because there is no easy way to resolve this with LevelUp. They continually send me TXT collection notices that don't allow a reply, the phone number on the TXT notices does not pick-up and the website the TXT refers to is apparently a third-party agency that can collect but not help with resolution. If this were a legitimate transaction, a issue like this would be easy to resolve. Given that this is the second time this has happened and LevelUp's obtuse collections procedures, this seems outright fraudulent and recommend avoiding this business.

    For me at least it was better then their rivals. They wait time is shorter and for the type of…read moreinjuries I usually sustain (possible fractures or broken bones ) they have a orthopedic on staff. They other places don't. The other places took X-rays and then referred me to an orthopedic . That has been my experience. I am writing this the same day I had my injury. At first I went to another urgent care, they told me it's a 2 hour wait and no Orthopaedic on call. Then I came here and in 20 min I was being examined. Out the door when I would have still been waiting at the other place. I'm in pain now so my writing may be all over the place but I did not see many reviews here so I thought it would be good to post now before I lost me momentum

    Quest Diagnostics - laboratorytesting - Updated May 2026

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