No complaints! Friendly, helpful staff and never keep you waiting too long. They all seem to be…read morevery knowledgeable and experienced. Recommend them.

Was here for a test, and they have signs everywhere asking to post reviews so here you go!…read more 4 stars instead of 5 because I was told the total time of the appointment was 30 minutes. It took 20 minutes to be taken back and the tech told me I'd be there for at least another hour. Shared with her the mishap info I was told for awareness. Friendly and kind staff. Got extra help getting my shoes on since I couldn't do it alone and appreciate it. They have patient parking near the front but it's not handicap accessible so if you're in a chair or using a walker, find out if they have another entrance.

The Doctors and entire staff are all very nice and professional. I have had leg vein problems for…read moreyears and have had surgery on my legs at a hospital nearby. The surgery on both legs failed done by the hospital. I was skeptical about doing it again but the pain was unbearable at times so I made an appointment last year with vanishing veins. I can say that I wish I would have gone through them first, I haven't been happier! The pain in both legs is gone and they look great. Scheduling the appointments were easy and there was almost no wait time in the waiting room. A very comfortable experience from start to finish.

I have nothing but praise for the whole staff at the Renton Vanishing Veins clinic! After being…read moreembarrassed about the appearance of my legs for more than 20 years and dealing with the constant pain and discomfort of large varicose veins, I am happy to say that nearly a year after my procedures I am out of pain and happy with the results! The staff handled everything seamlessly and made dealing with my insurance painless and stress free. I wish I had known about them many years ago, I would have done it sooner!

The people here are really caring and nice. They make me feel seen and it's usually pretty fast.read more

this is the 3rd day I have tried to make an appointment. I am put on hold by bot and after an hour…read moregave up. have called 8 times today and still cannot get anyone to answer. will go as far up the line as I can get to tell Kaiser to quit referring to Rayus. patients should not have to physically drive in to obtain an appointment. worst company for customer service, or should I say NO customer service.

The rudest staff I've ever seen at the doctors office. If you have the option to go somewhere else,…read moreI would recommend.

Valley Diagnostic Imaging Services is located in the same complex as Valley Medical Center. There…read moreis plenty of available parking in a nearby parking garage, and a sky-bridge offers quick and convenient passage over. The building itself is fairly typical of most hospital buildings, but rather well signed so navigation through the halls was remarkably easy. The Imaging Services was found not far away from the little coffee stand and check in was easy and painless. The lady at the check in counter was courteous, and explained the process to me. She provided me a sheet where she wrote down her name and told me that every time someone new was to talk to me that they would also write down their name and position for my reference. I found this to be extremely helpful, not often do I successfully remember medical professionals' names if I don't see them regularly. The reception room was medium sized with a large aquarium off to the side. It appeared that a children's play area was also located beyond the aquarium, which was a nice touch since that allowed the kids to play in privacy instead of having random people watch them, and the random people could also have their privacy as well. I didn't wait long before the imaging technician called my name. My appointment was right on time. I was lead into a room where they did their ultrasound and the imaging technician took my paper and wrote down her name and job title. She then explained to me in detail what was going to happen. The nice thing about it was the goop that they spread on my skin was warm. The last time I did an ultrasound the goop was cold. I didn't think much of it at the time, but with warm goop I realized how much nicer that was. The technician was very friendly, courteous, and easy going. I felt very at ease with her. When I asked questions about what she was seeing she moved the screen my direction and explained all the shapes that displayed on her screen. After the ultrasound was done she left momentarily to see if the physician wanted to ask any questions or see anything, and then came back to tell me I could go. She waited for me on the other side of the door and then helped me find my way out. The whole experience was rather easy going and pleasant really. They took away a lot of the nervousness that goes into something like this.

My Husband and I had the nicest experience here today. They were super gentle and friendly as well…read more We would definitely go back to have labs drawn in the future.

The check in at kiosk was a bit difficult for me because the tablet. It took me a bit longer to…read morecheck in because there was no one at the front desk to help. But as soon as I was able to check in, the phlebotomist took me back pretty quick and got my labs done. She was very nice, caring and quick with that needle. The process went smoothly and I'm glad this is over with for me.

My first visit was a complete mess and I absolutely planned on never coming back…read more I placed an appointment online and after arriving and checking in 15 mins early, I waited 30 mins after my appointment time. I finally asked the desk how much longer it would be and was told I don't know. The screen showing the list of check in was working and then wasn't. Then was back up but didn't have everyone's name on it. So I just left and decided I would reschedule somewhere else. However the lab corp locations around me, this ended up being the most convenient one. My rescheduled appt did go much better but there was a gentleman there who said he's been there for 1.5 hrs and was being told at the desk they already had his blood work. He was highly confused and pissed off and I was scared to do my blood work. Bc what if they are mixing labels on the tubes ? I made sure to check mine that day. I've since been back a couple more times due to routine blood work I need to do now, but each time the visits have been pretty straightforward. I've been in and out with my appointments. The staff is mostly friendly. I guess it just depends on how busy they are and how well the staff is managing their workload. Just be prepared to wait if you come here, esp if you don't utilize making an appointment prior.

This place is hot mess. The first time their computers were down so they couldn't access my…read morereferral; even though I had an appointment, they didn't call beforehand to tell me this. When I was there for the second time, the whole floor smelled like sewage. There were a long waits because there were only two phlebotomists there, and at least one of them was sometimes working at the front desk. When I went to get my actual blood drawn, the phlebotomist PULLED UP THE WRONG PERSON'S BLOOD TESTS. I only caught it because she tried to give me a breathing test and I knew my ordered tests were all blood tests. It turned out it was a computer glitch, known by at least one other person in the office, but there was no sign on the computer warning staff or explaining how to avoid the issue. My veins are tricky, and I had told the staff at the front desk I needed an experienced phlebotomist. After my phlebotomist got the correct tests listed on the screen, she gazed bleakly at my arms for a while. I asked her if she had a lot of experience. She said "Not a lot." So she didn't know how to be careful to double check the name on the computer screen before giving tests, and she was not going to be able to get my blood. (This isn't uncommon for inexperienced phlebotomists, but I'd told them I needed an experienced one!) So I again asked for an *experienced* phlebotomist, and a woman, Clara, at the front desk said she would do it. The good news is that Clara was AWESOME. Knew to use a butterfly needle, got my blood with one prick. Why why was she setting up appointments at the front desk, when she was so clearly skilled in taking blood? It felt like this was a training clinic. The first phlebotomist clearly had substandard skill levels. If she was in training, why wasn't she being supervised? If she wasn't, she shouldn't have been employed. And there were signs up in the lab draw rooms telling staff to not leave garbage on the floor! Staff need to be told that?! A terrible experience overall, especially almost being given someone else's tests. The one exception was Clara. I'd get my blood drawn by her anytime, if she didn't work at this terrible place.

I would highly recommend. The environment is very clean. The staff is professional, courteous and…read morerespectful. I was very impressed with their quality of care, went here for 8 weeks and always treated well.

Always a clean location, you may wait five minutes and turn around time of fifteen minutes or so…read more The staff is very professional and explain everything effectively so you know whats going on and you can get on with the rest of your day. Would recommend these guys over other drug testing locations.