I've been using TAUC for several years now and for several reasons…read more Firstly, they're affordable, regardless which kind of insurance I was carrying (or none at all) they discount their services and only request payment if you have a copay. After that, they'll work with you on paying your invoices. Secondly, and a near tie to the firstly, despite or in spite of the affordability, all the locations, this one included, offer EXCEPTIONAL CARE with nurses, physicians, and technologists who want to help you get better and put their patients first. It's also quite clean. Not hospital clean, cleaner! I've been to hospitals and other urgent cares before where I thought about whether I'd get more sick by being there. Not at any of the TAUC that I've utilized. Another advantage to TAUC, this location I know, not sure if it's true for all of them, they have X-ray, CT, blood and urine testing, all the amenities of an ER without the tired, rushed docs and nurses and without the huge scary bill. You can honestly come here for anything from cold and flu to broken bones to I don't know what's wrong with me. Summary- if you need urgent care, go where they care. Affordable, professional, and close to your home. Ya I sound like a commercial, but this is why I'm loyal to this urgent care chain.

Ear infection appointment scheduled. Was 3rd in line for 1.5 hours and waited on hold with no…read moreanswer for 30 minutes. Finally canceled the appointment and went elsewhere. Customer service is non existent. Go anywhere else if you have anything remotely urgent.

We Had always seen the nurse practitioner at this office. I got lucky and got to see the real…read moredoctor,he's amazing! Took the time to really talk to me and really check me out and find out what was going on with me very kind and funny. Thanks Dr. P!

I went in for a routine check-up yesterday. It was my first visit to their office as I recently…read morerelocated to the Saint Louis area. It was easy to set up an appointment and their location is convenient. I had only a 5-10 minute wait after I arrived. My doctor was professional, friendly, authoritative. She asked another doctor to come in for a second opinion and he was great too. Both put me at ease and made me feel good. I look forward to having them as doctors for a long time.

I got a call from Dr. McNeive personally this past Monday. At first, I was afraid, thinking it was…read morea bad test result or something, as I had just visited for my well-exam the week before. He had been going over my chart and had a concern about some medications I was on, and how they might harm me with my medical history. First, I was impressed that he would call personally and not a nurse. Secondly, he was going over my chart. After he had seen me! I might expect a glance before or during, but I feel like he gives such thorough attention and thoughtfulness. And long story short, he probably saved my life.

Arrived on time for appt for rapid antigen test for end of day. Waited only 30 minutes after appt…read moretime. Staff were super friendly and assured me both the rapid test sample and pcr sample they took were covered by insurance. Made appt for self and another but somehow there were 3 appts in their system for the other person and 0 for me but they were able to import my info so test results have each of our names. Had symptoms but also travel scheduled so test results needed to include relevant info in order to be accepted for travel. Specified as such in their online portal but results did not include necessary info. There is a phone number to call so will have to call to get necessary info considering test result allows travel. Update: received test results within 2 hrs but they didn't have time collected. Called 8442639994 option 2 right when they opened at 9 and after 25 min on hold the nurse said she'd add it and in 10 minutes got an updated copy w everything I needed. Once again, very friendly and helpful.

I have been here twice now. 1st time they were busy and they eventually got to me. Staff was…read morevery friendly. My 2nd visit I was taken care of right away. Again the staff was friendly. Imo this is the best place to get testing.

Went here last Saturday with some really terrible wisdom tooth pain. I felt like everyone in the…read moreoffice cared about me and wanted to help me as best they could. They didn't just look at my tooth for a second then prescribe something to get me out of there. They talked to me, asked questions and gave me some good advice on how to relieve my pain until I could get into the oral surgeon. The female doctor was so very polite and took good care of me, as well as the nurses there too. She even made copies of some local dentists/oral surgeons for me. No complaints about this urgent care whatsoever. Thanks to all the ladies who helped me on Saturday!

I went to our urgent care in Saint Charles in November for a Covid test they were very efficient in…read morethe manner that they provided the test and the service that they provided I would give them many more stars than this the reason they have one star is because after my visit in November I got a bill in July that said the balance was unpaid I contacted my insurance company to discover that they had never submitted it for insurance payment in follow-up insurance company said it was paid then three months later in October I received a letter from a collection company saying that it was unpaid so obviously they are not paying attention to their billing practices.

Any Lab Test Now is an absolutely phenomenal alternative to the traditional perils of Quest…read moreLaboratories or LabCorp. You simply call and make an appointment, walk in (there's nobody inside but you), and you pay $25. That's all. You get the whole testing center to yourself essentially, and are in and out in under 10 minutes. No stuffy waiting room full of sick elderly people and toddlers, just get your blood drawn and leave. My tech was Ari and she was super kind and patient. I will definitely return to ALTN before I ever set foot in a Quest Location again!

BLD Lab Co is very professional & accommodating. She was able to come to my house and perform the…read moretest. Everything was explained in detail & I felt comfortable . If I need her service in the future I would definitely book with her again.

Dr. Kyler Douglas surprised me with his sheer amount of knowledge, bedside manner, and time…read moremanagement. I had a new patient appointment and he was so incredibly thorough and helpful. He spent so much time with me and even sent me a personalized message through MyChart after the appointment. I am happy to have found him. All of the office staff were super friendly as well, especially the woman who drew my blood. The only negative is how confusing it was to find the building. Go to building C and go all the way up to the 3rd floor.