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    Quest Diagnostics

    2.0 (4 reviews)
    Closed 7:30 am - 4:00 pm

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    1 year ago

    Super quick and professional, I was in and out in less than 10 minutes. Waiting room is a little small but that's not the employee's fault.

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    16 days ago

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    1 month ago

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    2 years ago

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    Quest Diagnostics

    Quest Diagnostics

    1.7(7 reviews)
    6.1 mi

    The phlebotomist was one of the rudest people I've ever met. Their system to check in didn't work…read more Had to leave without even getting my blood taken because she was so unhelpful and so rude.

    I went to get lab work done in their School street location. When I walked in there were 3 elderly…read morewomen trying to figure out their appointment scheduler machine. Apparently Quest put this device in so they could save $$$ not having a receptionist. Not giving a damn that many elderly people are not computer literate. I told the elderly women, I would show them how. I punched in my data and scanned my drivers license in the device. It told me my appointment was in 3 Hours!!! Despite the fact that there were only 4 of us in the office!! I told the ladies I was leaving because I wasn't going to wait 3 hours to have a blood test that normally takes 20 minutes. I went to my usual lab where I get my blood work done and usually I am in and out in 20 minutes unless they are very busy. They said they had problems with Quest and no longer do their work. I went home to make an appointment at the Quest Lab again. The number I dialed was answered by a robotic responder $$$. Whoever program this thing must have been drinking booze and smoking dope at the same time. Needless to say I spent over a half hour and was not able to secure an appointment. Get use to it folks, wait till they fully roll AI out so they can eliminate more jobs $$$. When our Government promises heaven you can expect hell.

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    Quest Diagnostics

    Quest Diagnostics

    1.5(2 reviews)
    8.6 mi

    My visit with quest was beyond horrible. I waited for over an hour and was told they didn't get…read moreorders for labs. My doctors office stated they faxed it over electronically already. He couldn't draw my lab and rushed me out. I called doctors office and asked them for fax number and he said I have to wait since he has someone with him. I had my child who is 2 with me and I waited for more than an hour. My doctors office faxed the orders and he told me to come back in few hours. They need time to process it or whatever. I came back after lunch and they finally got the lab orders and he was like I need more information so I had to call the office again. After waiting more than 2 days for result, my doctors office told me they did the lab wrong draw qualitative instead of quantitative. WTF never been to a place this horrible! What a waste of my time how I have to be stuck again!

    This particular quest is very good, as far as quests go. Really nice Staff, and experienced. Way…read morebetter than the PHI yelling across the room staff Ive encountered at other locations. The two stars is due to there new billing system. You give them your Credit card number and they bill while you sit in the chair. I cleared them for 40 dollars, this was the dollar amount I was told would be withdrawn. Throughout the day I continued to receive receipts for withdraws not 1 but 2 more past the 40, bringing the total to 120 dollars. I do not agree with this method of Bill collecting giving them reign to charge whatever whenever they want. I will be going to a lab at a local hospital after this incident.

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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