This is the worst quest diagnostic ever the staff is rude, not professional no clear directions and…read morevery impatient. I would not recommend anyone to go to that quest as a matter of fact, they should close that quest if you asked me.... They are too eager to go home instead of helping the patients. Checked in at 9:40 and was told after an hour of wait they couldn't serve me . Unacceptable.

I wouldn't normally leave a review for a medical lab but I noticed that this Quest has some bad…read morereviews. I have been coming here for years and they are the best I've ever dealt with. I used to pass out during blood work and these people (usually two women) are so kind, gentle and helpful that I barely get nervous anymore. Val who recently drew blood from me had the exactly demeanor needed to keep people relaxed in a stressful atmosphere. She was so quick I hadn't finished my part of the small talk before she was bandaging me up!' They have great hours and even during Covid times, walk in or appointment based. The waiting area and lab are clean, organized and their check in process is simple and safe. You can even choose to wait in your car and get a text when you should return. Becky, who took my insurance information and ID was very friendly and polite. Thank you Becky, Val & Quest of South Attleboro!!!

The phlebotomist was one of the rudest people I've ever met. Their system to check in didn't work…read more Had to leave without even getting my blood taken because she was so unhelpful and so rude.

I went to get lab work done in their School street location. When I walked in there were 3 elderly…read morewomen trying to figure out their appointment scheduler machine. Apparently Quest put this device in so they could save $$$ not having a receptionist. Not giving a damn that many elderly people are not computer literate. I told the elderly women, I would show them how. I punched in my data and scanned my drivers license in the device. It told me my appointment was in 3 Hours!!! Despite the fact that there were only 4 of us in the office!! I told the ladies I was leaving because I wasn't going to wait 3 hours to have a blood test that normally takes 20 minutes. I went to my usual lab where I get my blood work done and usually I am in and out in 20 minutes unless they are very busy. They said they had problems with Quest and no longer do their work. I went home to make an appointment at the Quest Lab again. The number I dialed was answered by a robotic responder $$$. Whoever program this thing must have been drinking booze and smoking dope at the same time. Needless to say I spent over a half hour and was not able to secure an appointment. Get use to it folks, wait till they fully roll AI out so they can eliminate more jobs $$$. When our Government promises heaven you can expect hell.

My visit with quest was beyond horrible. I waited for over an hour and was told they didn't get…read moreorders for labs. My doctors office stated they faxed it over electronically already. He couldn't draw my lab and rushed me out. I called doctors office and asked them for fax number and he said I have to wait since he has someone with him. I had my child who is 2 with me and I waited for more than an hour. My doctors office faxed the orders and he told me to come back in few hours. They need time to process it or whatever. I came back after lunch and they finally got the lab orders and he was like I need more information so I had to call the office again. After waiting more than 2 days for result, my doctors office told me they did the lab wrong draw qualitative instead of quantitative. WTF never been to a place this horrible! What a waste of my time how I have to be stuck again!

This particular quest is very good, as far as quests go. Really nice Staff, and experienced. Way…read morebetter than the PHI yelling across the room staff Ive encountered at other locations. The two stars is due to there new billing system. You give them your Credit card number and they bill while you sit in the chair. I cleared them for 40 dollars, this was the dollar amount I was told would be withdrawn. Throughout the day I continued to receive receipts for withdraws not 1 but 2 more past the 40, bringing the total to 120 dollars. I do not agree with this method of Bill collecting giving them reign to charge whatever whenever they want. I will be going to a lab at a local hospital after this incident.

Laboratory location very convenient to downtown…read more Plenty of free parking The lab is located on the street level ... as you walk in, it's on the left side of the main entrance There's a VERY LOUD TV set in the waiting room showing Marketing ads that can't be silenced by any of the staff members. It's annoying. The check in is electronic and self serve.

Very rude, demeaning staff at this location. They act as…read morethough they are doing you a favor during their job. They are also very slow when they do decide to work. I would never come back to this lab. I will stick with East Side labs.

They are super friendly and awesome. Even if there is supposedly a wait , I've seen them taken…read morepeople anyway. They are super quick and I get results same day :) very impressed

My daughter got her blood drawn yesterday. She has never had a problem before ever with this. Her…read morearm is still hurting her a day later and says the phlebotomist was a bit rough with how she moved her arm or the needle, and she was not friendly. I am worried she hit a nerve, Very upset about this and we will not be back! What happened to the Norfolk location....why was that closed? Will not go back to foxboro!

Always clean and staff is pretty friendly. I've gone for blood work and job testing and they are…read morealways helpful. Highly recommend you make an appointment.

My daughter got her blood drawn yesterday. She has never had a problem before. Her arm is still…read morehurting her a day later and says the phlebotomist was a bit rough with how she moved her arm or the needle, and she was not friendly. I am worried she hit a nerve, Very upset about this and we will not be back! What happened to the Norfolk location....why was that closed? Will not go back to foxboro!

First time here. Resolved issue with other testing lab with ease. Ladies here are skilled,…read morecompassionate and efficient. Don't be fooled by the automated checkin this place is great.

Always quick and painless. Never waited more 10 minutes, usually less.read more