Dr. Frederickson (gastro) seemed nice and professional during my first visit. He listened to all my…read moreconcerns and my history. But when I had a second appointment for a new serious concern, he told me it's all in my head and he can't help me despite me being sick all day for months. He didn't even want to run any tests despite my history of gastro problems. Maybe he just isn't familiar with this specific concern. I'm going to get a second opinion with another doctor. The person who answers phone calls is incredibly rude. She refuses to give any messages to the doctor and makes you wait months for an appointment despite it being an urgent issue. I brought this up with Dr. Frederickson and he said he always has openings for urgent cases and I should've been allowed to be seen sooner. My main complaint is the scheduling person being rude and making people wait for appointments when there are sooner openings and the patient is in excruciating pain daily. I had to wait 3 months. She didn't care that my issue was urgent and I was in constant pain daily. I'd understand if he was actually booked but the doctor told me he's never fully booked and I could've came in months sooner.

I was a patient of Dr. Hua Zhang's for nearly a decade, first at her smaller practice in Foxboro,…read moreand after she launched Pondville medical Associates. During that time, I had minor issues, but stayed with her as the practice as it grew to the level it is today, which is basically a managed care practice with many specialties under one roof. At first glance, the idea of being able to see your primary care doctor and virtually every other specialist you may need in one office building, without having to travel to a hospital in Boston, sounds incredibly convenient. Unfortunately, that has not been my experience. I live with several serious and debilitating conditions which require specialized treatment. Over the last 12 months, it has become increasingly difficult for me to get referrals to my specialists. At first, the office claimed this was due to various innocuous reasons, until I was ambushed at an appointment at the end of 2017. Dr. Zhang lied to me. She told me my insurance would not allow me to see my specialists, and required me to see hers. She gave me some names, and I contacted those people. Their level of understanding was not adequate to suit my needs. Dr. Zhang promised to talk to the insurance company, but didn't think she could change their minds. What she did not know is that I am very comfortable advocating for myself, so I checked with my insurance company. The insurance company told me what I already knew: I can see my specialists, but will pay more because they are outside of my normal network. It has been 2 weeks since that appointment. Today I received a call from one of my specialists that I see every other week, and they told me Dr. Zhang's office had called to have me moved to their practice, and attempted to cancel my treatments. Also, today, I received a call from Dr. Zhang. She wished me a happy new year, and promptly told me she "brought my case" to the partners (she is a founding partner), and they determined that I need to receive all offered treatment in their building, regardless of if the specialist is actually familiar with my rather rare conditions. I told her I was not comfortable making that change at this time, and asked for clarification. Dr. Zhang reiterated that the Pondville team, not my insurance company, determined I can only receive treatment from their practice. They will not give me any referrals for treatment outside of Pondville Medical Associates. It was at this point that Dr. Zhang asked what I would do if she brought my case back to the Ponville team, and they once again would not allow a referral. I told her I would seek out a new primary care practice. Dr. Zhang told me I am no longer a patient at Pondville Medical Associates and disconnected the call. If all of this was not enough, I received a call from one of my specialists shortly after the conversation with Dr. Zhang. Apparently, the office manager from Pondville had called to say they would not send a referral to the specialist's office because I was no longer a patient. Thankfully, I already have an approved referral on file, and have some time to find a new primary care doctor. To be clear, I am a person that required bi-weekly treatment for a debilitating condition. Dr. Zhang and Pondville Medical Associates are concerned about lining their pockets, and referring patients to each other, regardless of what is best for the patient. Stay away from this medical group.

Whether you are stopping by, or calling Bill over the phone, you should definitely do what I didn't…read moredo (regretfully) and follow your gut instincts if you get the feeling that these aren't people you want to be leaving your vehicle with. Up until now, my dad has been going there for a year or so, and unfortunately due to his poor naivete is just realizing that he's been ripped off by Bill countless times over the course. Upon doing my research looking up reviews on Bill's before going to him myself for my own car troubles a while ago, I was shocked to discover that this place was sued and fined $116k by Mass Attorney General Martha Coakley and had been suspended for issuing fraudulant passing inspection stickers to cars that had failed emissions control tests for a quick few bucks (Google it). Aside from my dad's contribution, I'm honestly dumbfounded about how this place remains in business. My very first time calling the center, Bill was rude, impatient over the phone and if anything sounded bothered/annoyed that I had called and literally sounded like he had just woken up. From what we've experienced from this place thus far, Bill has not been a man of his word; always wishy-washy and unreliable about when your car will be done. He'll tell you it'll be done tomorrow, and before you know it, you are calling daily until he finally tells you it's done, and it's a week and a half later. After finding out about Bill's legal woes and reading other customer reviews, I can only imagine what other purposes Bill has used my car for other than repairing them. Adding to the list Bill is inconsistent, and shamelessly lacks business ethics and/or integrity; not customer service forward at all and disrespectful in the way he approaches you, even in the way he speaks to you. He'll charge you unfairly - either that or for cheap, and then your car breaks down a week later (I'd know from experience). Most importantly he cares more about reaping money out of your pockets than fixing your car properly, much less salvaging any credibility he has left to his business. Very trashy, untrustworthy and sketchy operation. If I could I'd rate 0 stars, but Yelp doesn't allow it. Bye Bill

I've been here twice, and both times Bill was an a-hole. Was quoted one price over the phone for…read morethe work (tire change, not brain surgery), and was charged double after they were finished. He also uses customer cars to bring other customers to and from the shop. If the lady who brought her limp-mode Malibu is reading this, they took your car out twice to drop off other customers even though your car was running so poorly. GFY Bill.

I have been a patient here with several doctors in the specialty clinic for nearly 20 years and…read morefeel I have received great care here. Brigham and Women's truly provides world class healthcare, and since I live in Rhode Island, this location is for more convenient for me for routine appointments than other Brigham locations. I find that the doctors here are generally on-time and I also don't feel that they are rushed during my visits. There is free parking nearby, and valet parking as well. The facility is clean and modern, and as an added bonus, there's a great view of Gillette Stadium! The only reason I'm giving B&W 4 stars at this location is that there does seem to be quite a bit of turnover in doctors here. I've had numerous changes in doctors, and though they all provide excellent care, I really wish that the doctors would stay here for a longer time.

Excellent Care & Compassionate Staff…read more I went to Mass General Brigham Urgent Care in Foxborough after I fell and had a deep gash under my lip that wouldn't stop bleeding. From start to finish, the experience was outstanding. Despite expecting a long wait, the three hours went by quickly, and I was actually called into a room in less than 10 minutes. The woman who escorted me to the room was incredibly kind, funny, and sympathetic--she immediately put me at ease and even had me laughing during a stressful moment. The PA and nurse who treated me were just as professional and compassionate. They made me feel comfortable and not awkward or embarrassed about falling. Everything was handled thoroughly and carefully, right down to my stitches. The facility itself was spotless and very well maintained. I truly felt cared for and respected throughout the visit. I would absolutely recommend this urgent care location and would not hesitate to return if needed. Great team, great care.

My experience with Infinity has so far been 5 star. I don't really need "sick care" and I…read moreappreciate enormously Dr. Cunningham's focus on "health care" I.e making sure you don't get sick in the first place and if you do, figuring out the root of the problem rather then just prescribing something for the symptoms. Service is also excellent with immediate responses to all questions or needs. I recently had to get a Covid test prior to a flight and a negative result no longer than 48 hours prior to arrival was necessary. Since the flight was 19 hours that left a very short window. I contacted Dr. Cunningham and had a test scheduled within the hour and the results back the next morning.

Great practice, I would highly recommend. Same day appointments most of the time. Both are easy to…read moretalk to and listen to what you have to say. You are never rushed in any way. The staff is excellent. if you have a problem you have the option to use an app to text over any questions direct to them.

I cannot say enough about I M. First of all Dr. Petteruti actually spends quality time with you…read moreduring consultations. Not the normal 15 minute rush. The Doc listens to your concerns and develops a plan. After really a thorough battery of test another consultation, the plan is explained in detail. I am now down 89 pounds. I am no longer on blood pressure medicine and my a1c numbers have dropped significantly. I feel stronger and have a lot more energy. I go to IM as a supplement to my family physician as cookie cutter medicine did not have the answers I needed. My primary care physician was impressed with the testing that Dr. Petteruti performed and really impressed with the results. So much so that I only need to see her once a year. One issue I had that IM's testing showed was a high level of heavy metals. As my career was spent in manufacturing, that is not surprising. The chelation IV drips are addressing that issue. Again, my primary care doc is all on board with Dr. Petteruti's treatments. Big box medicine addresses symptoms in a wack -a- mole methodology. Dr. Petteruti addresses the root cause to help you be heathy.

Dr Petterutti, Shannon and Staff are highly skilled, caring and professional. Having worked in the…read morehealthcare field for over 43 years, Dr Petterutti and Shannon guided me through the worst menopausal years of my life. Treating me now for 8 years, continuously testing my bloodwork and overall health And wellness. I highly recommend this brilliant team of professionals for all your health and functional health needs. This is a unique practice, RI is lucky to have Dr Petterutti, Shannon and their Staff.

I am very thankful that I took this class! As a beginner, I wanted to learn the basics before I…read morewent out to buy my first motorcycle. Bob and Hailey were there for every step of the way with safety as the focus for all of the students. The knowledge and confidence that I gained after just 2 days with these instructors was amazing! The system they use allows learning step-by-step without intimidation. Bob and Hailey are truly excellent in teaching those new to riding! Please consider taking this class for the knowledge and for your own safety out on the road! Thank you Streetwise Cycle School!

The experience was amazing and the skills obtained, remarkable. The staff was easy going yet sharp…read morewith their motorcycle knowledge.

This is by far the most professional and compassionate vet we have experienced in the area…read more We moved to the area five years ago with two dogs and a cat. I tried other vets closer to us before I finally tried Holmes. I am so glad I did. Our two dogs are quirky and very anxious. We have had multiple visits at Holmes now, and every time the staff are incredibly nice, accommodating, and professional. The doctors are not condescending. They understand how to explain treatments and procedures in a professional and easily accessible manner. Honestly, they ease my anxiety about taking my pets to the vet, along with easing the anxiety of my pets. Prices are definitely competitive, too. Grateful I brought my fur kids here. This is our vet moving forward. I highly recommend! They are worth the drive! Thank you!

I'm very disappointed with my experience at this veterinary office. The staff was consistently…read moreunfriendly and unhelpful, making interactions uncomfortable and unwelcoming. A major reason I chose to switch vets was the pressure to use their in-house pharmacy. It felt less focused on my pet's needs and more on pushing services for financial reasons. When I asked questions or looked for alternative options, there was little guidance or support provided. The overall experience reflected poor customer service and a lack of transparency, which ultimately led me to seek care elsewhere.

I took my 8 year old rescued dog to Whispering Pines based on a recommendation from friends who…read morealready lived in the area. They said they had tried other places, and Whispering Pines has the best prices, as well as the best services. My friends were right! My pup has been in for checkups, surgery and one emergency, and each time, all my questions were answered very well, and I knew exactly what I was going to pay for. They give you an estimate upfront, and they tell you what might change and what they will try to take off the bill if they can. The first time I went there, we had just rescued her from a shelter, and had lots of questions. During her tooth cleaning, they saw she had a broken tooth and extracted it. They also discovered my little pup has crate anxiety, so they took turns holding her as she woke up from the anesthesia. They were so kind. They called the next day and a few days after that checking up on their patient, and were so glad to see her on her checkup visit. These people really love animals. They always have lots of information for us on what might happen with her health, what to watch out for, etc. We've called them on several occasions for advice, and they are always willing to chat. They don't demand you come in for a little question and pay the visit fee. Whispering Pines has late hours on Tuesdays and Thursdays, so it's great for regular working folks, and they always accommodate us by giving us the first or last appt of the day, since my dog is skittish around other animals. They have lots of animal-related events: picture taking, Puppy Plunge, mushing events. They also do boarding, bathing and dietary and behavioral counseling. The only negative is one of the vets has no bed-side manner to speak of, but she is amazingly knowledgeable and she's the kind of person that you can absolutely rely on their opinion. I'm not there to be coddled, I'm there to get information about my dog, and I feel very comfortable with all of the vets' opinions.

I took my Kitty here for a broken tooth. My cat is older and I wanted to make sure she was well…read moretaken care of. The staff were very friendly, they went through all pricing before anything was done as well. My cat was cared for and they showed compassion and kindness to my pet. Great place!

My daughter got her blood drawn yesterday. She has never had a problem before. Her arm is still…read morehurting her a day later and says the phlebotomist was a bit rough with how she moved her arm or the needle, and she was not friendly. I am worried she hit a nerve, Very upset about this and we will not be back! What happened to the Norfolk location....why was that closed? Will not go back to foxboro!

Terrible. They watched me pee in a cup, which I recently found out is not SOP. I will not be…read morereturning to this quest and will potentially avoid other quests in the future. The employee was a little too friendly. I did not feel adequately cared for after my appointment, and it took a long time for my tests to be processed, almost costing me an opportunity due to missing a deadline. Miserable.

I am absolutely blown away by what happened tonight. I…read morecalled Tufts to tell them my dog got into macadamia nuts, knowing they are toxic I called within 5 minutes of my dog ingesting ONE. The 2 stars are for the front girls ONLY. Who helped me calm down, had a conversation with me, and let my dog sniff EVER single little thing. Then it comes time to bring my dog back into a room, thinking he will be seen. NOPE, they literally had me call poison control while in their room/ office. I came outside the room and told them I had cash on me but not a card.(it was $125.00 to call card only) They let me leave. My dog was not seen by one single person.

I am absolutely enraged by the treatment my daughter and her beloved cat, Melfyn, received from…read morethis hospital. They gave her completely false hope, leading her to believe that with their expensive radiation treatments, her cat--who was her absolute world--would recover and live a good life. My daughter is a low-income house cleaner, a fact they were well aware of, yet they willingly took the vast majority of her hard-earned savings. Because we live in Pittsfield, on the western border of Massachusetts, she had to make multiple grueling, two-plus-hour trips to the Boston area, paying out-of-pocket for motels for days at a time just so Melfyn could receive care. It feels like an absolute scam. Less than a single month after completing these exhausting and expensive treatments, Melfyn passed away. They drained her bank account and put her through immense stress, only to leave her completely heartbroken and devastated. This hospital showed a total lack of empathy and realistic guidance. I would highly warn anyone, especially those making sacrifices to afford care, to be incredibly wary of the false promises made here.