You have an amazing employee named Tim who possesses so many incredible assets. Kindness,…read morehelpfulness and his smile is infectious. When you enter the building I hope you have the pleasure of meeting Tim. You will smile the rest of the day. Tim went above and beyond twice for myself and elderly Dad. He helped my father get into his chair and even wheeled him to the check in window. All of that out of the kindness of his heart. Thank you Tim!

This is one of those places that you don't want to need, but are happy to have close by if you do…read more Walk in urgent care available to people who are patients at a MGB system doctor. They're really good about getting you seen as fast as possible. I was there on a Thursday for "fast care" - definitely had conjunctivitis and wanted an RSV test because my son was in the hospital with that and I was at his bedside. 2.5 hour wait - but they told you that when checking in. They let me wait in my car which I appreciated - no dealing with people who blast stuff from their phone without headphones. I had prescriptions in to my pharmacy and was on my way about 15 minutes post being seen. (No RSV for me. Hurray!!!) Next door to the fast care building, there is also a blood test lab and X Rays. Those are normal business hours but much more convenient than trekking into Boston from the South Shore. Have used those services for myself and my 6 year old daughter. Thank you for the kind and caring care MGB Pembroke!

Dr. Grogan gives the kind of care that if you see him once, you are a patient of his forever. My…read morefamily is proof of this and I highly recommend Bethel Family Medicine. I also find the office staff to be extremely friendly and helpful. I have been a patient of Dr. Grogan for 30 years and wouldn't change for anything.

New to the area so had to find a new primary care physician and clinic…read more I found a great one. They did a comprehensive physical, tested for everything (having a lab on site is really nice as some of my results were found while I was still there). My doctor was exceptional, the entire staff was terrific and the person who took my blood did a great job on a guy who is not good with that procedure. I feel very confident that I have a great team behind me going forward.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

AVOID, specifically Guy Nubar. I would not recommend this urgent care to anyone…read more I came in with a finger infection requiring drainage and left with an allergic reaction that has now lasted days, caused by a prescription the doctor should never have written. When I disclosed a medicine allergy, the doctor acknowledged it, asked what happens, and I told him, a rash. He then prescribed a medication that is in the same antibiotic family. He provided zero explanation for this decision and zero warning about what to watch for if I reacted. I only learned about the cross risk from the pharmacist the next day, but said as long as it was addressed by doctoe it should be fine. I subsequently developed a significant allergic reaction with painful oral lesions and lip swelling. Beyond the prescription issue, the doctor spent about 7 minutes with me total, clearly rushing to leave before closing. He told me he was sending my prescription to a specific 24 hr pharmacy... except he sent it to the wrong one, sending me on an unnecessary trip at night while in significant pain. The drainage he performed was also incomplete, requiring a hand specialist visit the following morning to properly treat what turned out to be a confirmed finger felon. The only thing he did correctly was write a referral to a hand specialist. Everything else was negligent, rushed, and caused me direct harm. But hey, at least he made it home in time. To the owner who likes to pop up in the reviews to defend their staff: I've seen your responses, and I'm not interested. Don't bother. No amount of "we take patient concerns seriously" copy paste is going to unswell my lips or give me back the days I've spent unable to speak, eat or drink without feeling immense pain. Save the PR response for someone who might believe it.

The doctor is fine, but the support staff is terrible. I have been trying to get my prescription…read morerefilled for over a week. Their message says if you leave your info, they will get it done in 24 hours. That is a lie! Walgreens has faxed them twice, I have called 5 times now and still nothing. Previously, I had to drive over there and demand action in person. This is a huge waste of my time for something that should be a no brainer. I have been on the same medication for years and had an annual visit less than 6 months ago.

Great doctors and overall friendly and helpful staff. I have been coming here for many years. Most…read moreof these other reviews must be people who had an isolated bad experience, as people do at any hospital or medical office. I've had to see Dr. Martens, Dr. Fiore, and also saw Dr. Kirshenbaum when I was in the ER. I was sent to these doctors at the recommendation of my PCP, who I trust. They have all been kind, thoughtful, and helped me when I was ill. The wait on the phones used to be pretty long, but seems better recently. Looks like a lot of other reviews are about phone issues, so maybe that's not as big of a problem now. I get all my care from Beth Israel doctors in Boston or at Milton and have been happy with my care at both places.