Extremely efficient lab! Had labs ordered my my doctor and was told to just show up. Little nervous…read moreabout showing up without an appointment but the process was fast and efficient. Well done.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

2nd scheduled am visit in two weeks in which I show up and find the lights out with nobody there…read more They have a wonderful app which they could alert scheduled customers - but they don't. Customer service messages (via web portal) go unanswered. Simply no customer care or apologies When the staff are there they're kind and efficient. The facility is pretty worn and dated We've all got busy lives. Can't make appointments, fast and get no service Time to look elsewhere

I had a booked appointment for a fasting blood test at 7am this morning…read more I had notification from Lab Corp to check in. This was sent the day before. However on arrival for my appointment there was a notice on the door saying the lab was closed for the day. It would have been nice to have had advanced warning. This same situation happened to my wife a few weeks ago. if you have a staffing issue, either fix it or close down. This is not great customer service.

Walk in. No one was at the counter but I did self check in and sat down. I waited 2 minutes before…read morea very pleasant lady came out and called my name. She drew my blood and I was out of there in than 10 minutes.

The lab is not marked outside or on any signs, you want to go into the Medford medical center, and…read moreyou have to take the elevator not the stairs into a waiting area for several different offices the quest labs one is at the back through a doorway. They do not have a person for check in, only kiosks and those seem to not work well (I had to restart several times because it just didn't like my phone number and wouldn't accept it until the third try) also booking online is difficult or impossible through Fullscript, so I had to get on a standby list and only had to wait 20 minutes. The lady was very professional and kind and fast overall great once you actually find the place

I needed to have a tick tested ASAP and I sent the specimen overnight to ECO Lab and by the…read moreafternoon of the morning they received the specimen they emailed me the report. I was very pleased. Friendly staff in the lab as well: they were ready, willing, and enthused to answer any question. I repeated business with them a few days later, similar situation. I couldn't be more pleased.

I removed a tick and could not keep it intact, I brought it to Eco laboratory, and they told me…read moreright away. It was a deer tick and there was enough to be tested. This was the most friendly, helpful and knowledgeable testing facility I have seen. I highly recommend them.

I went in today for a blood draw on my 9 month old who isn't an easy stick. It was recommended to…read morecome to this location by the pediatricians lab staff after they were unable to draw her blood the other week. The staff here was kind and professional. They took their time with my daughter. I quickly felt as ease and confident in their professional abilities. I would definitely recommend this Quest to any other parents!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Excellent service. The owner who drew my blood is very friendly and knowledgeable! I will…read morerecommend to everyone I know!!!

From the owner: Home Blood draw Services/ Mobile Phlebotomyread more

Just visited after construction was done and went through a demonstration of the process. Very…read morefriendly and professional group. Fast and efficient for sure, and a hip looking space.

Had to do a drug test for a job so I had to be a walk in. I signed in and was the 4th person on…read morewalk ins. After one hour I was still the 4th and a employee came out and told the walk ins that it would be 4 hours more for the walk ins. I am now unemployed thanks to Quest.

I bought an online test, booked and appointment online with the confirmation order. When I got…read morethere I was told the appointment was booked but they had no clue of which test and that they couldn't track it with the confirmation order, they gave me a call number. I waited for 20 mins just to be told they couldn't help either. I call instead for a refund and they said yes but it'll be a $20 cancellation fee. Not only did they wasted my time, the lady that took me in was super rude, I am now without my test.

There is no way to call and talk to a human before you visit. I have arrived in the past only to…read morewait for a long time and discover they didn't have my order. It would be nice if you could call ahead to find this out.

When I need blood work, I use this Quest Diagnostics location, as it is small and not too many…read morepeople use it and I can get in and out in a jiffy. Located in the Salem Professional Center building, this lab only has 1 staff who is very friendly and keep things moving along. They close 12-1 for lunch so just keep that in mind.