I used to work for The Community School of the Park Cities, and I witnessed three Lead Teachers…read moremistreating the babies & toddlers every day. They leaned all their weight against the babies when washing their faces in the sink (which can injure their organs), lifted them by one arm (which can dislocate their shoulder), grabbed them aggressively, shoved food in their mouths aggressively, made them stay in their cribs for several hours, yelled at them for wanting to get up or for crying, swaddled them when that's against the law in daycare, and spent a lot of time texting & talking on their phones instead of watching the babies. The Lead Teacher in the Toddler Room was very impatient & squeezed their shoulders when they didn't obey, instead of using redirection. I explained these things to the director, but she said, "It's going to be a lot of work to replace those teachers." I later asked her what she was going to do about the incidents & she said her lawyer told her not to talk to me about it, so I reported the incidents to Child Care Licensing. They visited the school, but weren't able to do anything because I didn't have pictures or videos. I asked the director to install cameras, but she said no. Something must be done to bring awareness to the parents. Those lead teachers are still there & the director doesn't want to make the effort to replace them.

Phenomenal teachers who truly are like family. We get constant updates in the day along with photos…read moreand our son has picked up so many things ahead of his development. We love it here!