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Queen Anne Hotel

3.9 (246 reviews)
ModerateHotels
Open Open 24 hours

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Room
Dave C.

The Queen Anne is a historic hotel with plenty of vibes in a great area (not that easy to find in SF) with big rooms, uncomfortable mattresses, and a not-good-but-included continental breakfast. In a world with modern everything, it's rare to stay in a place like the Queen Anne. You will feel like you've been transported back in time, and everything about this place is dated because it's old, and that's part of the charm. Even with all the compromises that come with an old place like this, it's a safe place to stay with tons of character in the city. The people at the front desk are very nice, and it's a place you'll remember!

Breakfast dining area
Angelina E.

My husband and I had a great stay. The location is awesome (Pacific Heights close to Japantown) and close to a variety of attractions. Staffed 24 hours a day, I never felt unsafe around the hotel or its surrounding areas. They provide complimentary breakfast daily along with evening cookies and sherry - such a treat! We loved treating ourselves to a cookie or two every evening when we returned from our day trips. The breakfast is pretty good with waffles, lots of bread options, fruit,and juices. I do wish the coffee they served was of better quality but that is my only critique of our stay. All staff we encountered were warm and welcoming. Rates were affordable and parking was $30 a night, which isn't bad for SF. Our room was #416 and was a good size for two adults. Bed was soft but comfortable and the water pressure was great. I loved the walk in closet! Our room didn't have a fridge but there is a liquor store located directly across the street which was very convenient. This is a not an uber modern hotel but a historic place with vintage and antique type furnishings so it was a lot of fun walking thru the hallways and looking at the different furniture. Overall, a great hotel in a great area with a ton of history behind the building. Highly recommend!

Cozy!
Angela W.

Excellent hotel. It just feels so substantial and solid. The furnishings are, of course, old and in another setting might be considered as showing a lot of wear, but in this hotel, it just feels authentic. The bed linens and towels, etc are all crisp and clean and comfortable. Our 4-poster bed was extremely comfortable, and there was plenty of storage for our 6-day stay. Plenty of hot water, good toiletries, and no sound issues at all. The parking is safe and convenient, and it is a quiet enough area. The breakfast is nothing to write home about - boiled eggs, sausage links, various breads, a little fruit, and one of those waffle stations that take forever; and the afternoon tea is also pretty unremarkable (store-bought cookies and a carafe of sherry(, but the staff is friendly and works very hard to keep things clean and well stocked. We would definitely stay here again!

Charlene Y.

Really awesome and cozy hotel. The staff are nice. There's also complimentary breakfast. I love all the lounge couches on the 1st floor and each floor up to the 4th. My bf and I lived on the 4th floor and would just sit and lounge. The wooden furniture are homey and beautiful. In our room, we ended up connecting the TV to my bf's laptop so we could use Netflix and watch anime. The room was super comfortable. Beds were so soft. Had a great sleep. Our bathroom had a heater. It was nice. Just no air vent though. In the room we also had a cute mini circular sun room that was divided by a curtain. I could kind of see our car from the window. One thing to beware is that there's limited parking. So you might have to drive around or pay $30/night for hotel parking. Beware that even though you buy the parking pass, the hotel parking might be full and you'll have to park off the sidewalk. We did both hotel and street parking. The nice part is that Japantown is walking distance 5-10 minutes away.

Nicole S.

After a trip to LA I continued my trip to San Francisco for the first time. I wanted to stay in a smaller property with charm, character and near lots to activities. I was happy with my choice. It's located near JapanTown which I spent a whole day exploring. Lots of food options nearby and a convenient little corner market across the street. The actual property has so much history, so many gorgeous detail and is so charming. The little details like cookies in the afternoon, a generous breakfast offered and stunning decor made staying here a treat. Very comfortable and I felt like I was on a film set, so much to look at and enjoy. I was so grateful that I could leave my luggage with the front desk after check out so I could explore the city. I would stay again!

View from bed inside one of the rooms
Serra B.

I can't say enough about how much I love this hotel. I've had the chance to stay here on many occasions and I've never been disappointed. The rooms are all so unique and beautiful in their own ways. The lobby, sitting room, and the hallways are all decorated with antique furniture and decor. If you're lucky enough to come during Christmas time, the decorations are so picture perfect you'll feel like you're in a magazine. They have a good breakfast and cookies and drinks in the evening. SF has a bad reputation, but in Japantown where this hotel is, you wouldn't know it. My car has always been fine in their lot and I haven't seen any thievery in the area the many times I've been there. After I stayed there several times I read that it was haunted and then I had a few interesting experiences there, none at all negative.

Claire G.

I had a wonderful stay here. The hotel is absolutely beautiful and elegantly decorated. I chose to stay here for the historical setting and antique styling. I was not disappointed. The lobby had free sherry and a fireplace. The rooms were very nice. I would definitely stay again.

Had a nice night in the jacuzzi king suite. Room was really small and outdated but the jacuzzi was nice.
Kathryn K.

We spent a night here and thought it was nice. Pretty outdated for SF but the jacuzzi in room 408 was great. Plus it's right next door to Mary Lake's office which is extra cool.

Corner room at the Queen Anne Hotel on Sutter
Stephanie B.

I recently had an extended stay here. I highly recommend this hotel. Every single staff person is fantastic, caring, and love being there. The rooms are clean, comfortable, well-maintained, quiet, spacious, and restful. Extended continental breakfast is provided in the dining room every morning. The parking lot is across the street. I'll never recommend another hotel in the city to anyone.

Free lil night nip by the fireplace

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They have bed bugs!!!!! Stay away! I have bites all over my arms and legs. I am sick to my stomach!

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2 years ago

Beds are horrible. I would have been more comfortable sleeping on floor. Elevator is sketchy. The last inspection was 7 years ago.

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Review Highlights - Queen Anne Hotel

There are two beautiful sitting areas off the lobby, and cookies and sherry are served daily from 4 to 6.

Mentioned in 39 reviews

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LUMA Hotel San Francisco - Original king room with "Bay" view.

LUMA Hotel San Francisco

(127 reviews)

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Excellent accommodations and the location was great for event access at the Chase Center. The room…read morewas not overly spacious but more than adequate. The robot delivery service for coffee pods and other requested amenities had a fun touch.

A great stay! My…read morefriends and I made a last-minute booking at the LUMA Hotel due to its proximity to Pier 48. We stayed on a Friday night so the hotel was quite lively. The check-in process was smooth. The front desk was very helpful in getting us in and filling out a card authorization form. We were surprised by the valet price however - $90 is definitely high. There is no self parking but the prices for the lots nearby are just as high, if not higher for overnight. We really enjoyed our room. It is definitely not the most spacious but felt quite luxurious. We booked a double queen room and were placed in Rm 920. There was limited walking space around the ends of the beds and desk. There was a beautiful view of the courtyard and city. I love that the room was very well-lit. There is ambient lighting and brighter lights you can turn on next to the beds. My friends and I loved the window that separated the bathroom from the sleeping space. It was quite comical and made getting ready for a night out very fun. There blinds for both the bathroom window and outside window were motorized which was a nice touch. The beds were pretty comfortable but nothing too special - I appreciate them having a bunch of pillows. The mini fridge and coffee bar felt pretty luxe and were much fancier than those are other hotels I've stayed at. There were plenty of outlets throughout the room and next to the beds. The whole vibe of the hotel feels very sleek and modern. The hallways are lit with a ambient blue. The inside of the elevators are themed which is super cute for pics. The gym is very nice too, loaded with more than your typical treadmill and elliptical. The lobby felt clean and had little robot things scooting around that apparently are used for room service. I would definitely stay here again so I can explore what I didn't get to see on my short stay!

Hyatt Place San Francisco / Downtown - Health Club

Hyatt Place San Francisco / Downtown

(144 reviews)

$$$

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This is my hotel home away from home. I've been staying here 5 to 6 weeks out of the year over the…read morepast 3 plus years. One of the most special things about this hotel is that The Staff! They are always so friendly and accommodating. And It has been the same staff over the 3 years. I see the same friendly, familiar faces when I arrive and they greet me by name. They always remember that I love to have a tea kettle for my evening hot tea, So they have it sent to my room as soon as I arrive. I always get a king room and I've stayed on so many floors, The rooms are consistently clean and well maintained. I've never had a bad room experience in all of my stays. That has a lot to do with the amazing housekeeping crew. They come in daily to refresh and reset the room, So when I come in, the bed is made, the bathroom is refreshed everything is in place and reset. Not once have I ever had to ask for anything to be sent up to my room. It's all already taken care of. And let's talk about the breakfast setup! Because this is one of the best hotel breakfast I've ever had in my life. There's a hot bar with bacon, sausage and potatoes and eggs and it rotates daily. There's a yogurt bar with fresh fruit and even hard boiled eggs, there's always oatmeal with toppings. There's a center island filled with all of the carbs you can think of even tortillas. The bananas are always just ripe and that's rare. And there are two coffee stations one by the breakfast area and one by the front entry. I love the coffee! I really like the walkability of this hotel too! It's only a block from my office and very close to Oracle stadium as well as being close to the embarcadero walkway. I cannot say enough great things about this hotel and the crew. I love staying here and will always highly recommend this location. Tell them that I sent you! I want to say kudos to the leadership team because whatever you're doing, It's working and it should be duplicated in other hotels. See y'all next month!

Absolutely awful hotel. Everything feels dingy and cheap. I've stayed in dozens of hotels in SF and…read morethis is the worst value I've ever gotten for my money. Air conditioning doesn't work. Rooms can't go below 75 degrees, and if you ask them to fix it they'll twiddle with the buttons and tell you to check back in 30 minutes and it will still be 75 degrees. After hours of struggling in my extremely hot room (which cost $850, btw), I booked another hotel and requested a refund and the manager refused. (the rest of the staff was very nice, fwiw) This place is very low integrity. They don't care about the quality of the rooms or service, just how much they can exploit you for on the way out. Do not stay here under any circumstances.

Hayes Valley Inn

Hayes Valley Inn

(205 reviews)

$

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In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

The St. Regis San Francisco

The St. Regis San Francisco

(536 reviews)

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Amazing Service. Good Value. Butler Service…read more I came to the Bay Area for a relative's 80th birthday and booked The St. Regis because it was the only Forbes Five-Star rated hotel in San Francisco. I'm usually hesitant to stay at American hotel chains' "luxury products" because they often just feel like Marriotts with nicer tile (most new Ritz-Carltons, for example). I found the St. Regis to actually offer the kind of luxury service that is often missing in American hotels. I arrived fairly early, around 11:00 a.m., and the staff were incredibly friendly, accommodating both an early check-in and late check-out, along with a room upgrade. Prior to this stay, I didn't really understand the purpose of butler service, but they were kind enough to gift-wrap the presents for the birthday party I was attending while I booked a massage and walked around the city. The spa at the St. Regis is fairly large, with an indoor heated pool (well designed), a gender-separated steam room (out of order during my visit), and a sauna. I will say the spa could use an expansion or renovation. The "relaxation room" felt a bit like a repurposed salt room, and the men's lounge basically just had tea and snacks. The massage itself was great, and everyone there was extremely friendly. What really impressed me was the service. I casually asked whether they had bath salts available for use in my room, and within 30 minutes of leaving the spa, bath salts, bubble bath, and bottled water were delivered to my room without my needing to make a special request. Great attention to detail. I walked through the gym and it seemed large enough for a full circuit workout, with plenty of equipment. I do wish the hotel had more dedicated lobby or guest lounge areas. The check-in area, bar, and restaurant all seemed to blend together into one shared space, which felt fairly busy in the evening when non-guests came in for happy hour. The bar was nice but honestly expensive and not especially memorable. I was a bit surprised by some of the clientele (there were what I assumed to be a couple "working ladies" at the bar who I wonder if their services were less than the cost of breakfast in hindsight), though very friendly occasionally felt slightly out of sync with the otherwise polished atmosphere of the hotel. I didn't try the restaurant for dinner. The hotel does offer a complimentary car service around the local area, though unfortunately it was booked when I needed it. Breakfast was expensive, easily over $100 per person for a fairly normal order, but it was very tasty. The Eggs Benedict were perfectly cooked and included truffle, which was fantastic. The room was clean and comfortable. I do think it could have used a deeper scrub, though I admit my standards may be skewed by an exceptional housekeeper at home. There was also a slight musty odor. It was not on the level of a room at an average Belmond property or the former Mandarin Oriental Miami, but it was spacious and perfectly comfortable for one person. I'm not entirely sure whether St. Regis considers itself directly competitive with those brands. In summary, the service is what makes this hotel worthy of five stars. They seem genuinely happy to accommodate nearly anything you might need or even casually mention wanting. Personally, I find San Francisco itself dirty, stressful, expensive, and rough around the edges, so having a hotel that felt calm, polished, and attentive made a huge difference in my trip.

Stayed here for 2 nights as part of The Edit program from Chase. They are also a FHR hotel but the…read moreChase portal price was significantly cheaper so we ended up using Chase. If you have both cards, check both portals. If you have the Amex Plat, you are also Gold Elite status so you can get some extra perks such as fast wifi (it's pretty fast lol). Service is top notch. Hotel is clean. Room is beautiful and quiet. I love how the AC is super quiet, I couldn't even notice it turn on. We also got $90 breakfast credit for two. The food is extremely overpriced and $90 doesn't get you very far if you eat at the restaurant. We ordered to go most of the time. Note that there is tax on the food and tip (if you choose). Breakfast: Two farm egg any style. Fine but small portions for $32. Would not order again. Chilaquiles. Also fine but basic for $35. Would not order again. Sourdough muffin sandwich: If you want best value for price ($26), get this. It's seriously huge and filling. California croissant: This one is like an elevated avocado toast. It's really good. Price is $31. The mixed berry antioxidant smoothie is also meh. I can make a better smoothie at home. As part of The Edit they also give you $100 credit to use on food and drinks only at the hotel. It was SF restaurant week so we ordered the $90 3 course meal for dinner at the hotel restaurant Astra. We ordered the duck cannoli (ok tasting but the duck is cold), braised short rib (very good! Love the polenta) and the brussel sprouts (menu said it was gremoleta/garlic/parmesan flavor but it ended up being gochujang flavor and it was overly sauced). Was not a huge fan. The hotel is dog friendly. They give you a bed and bowl and treats. The pet fee is steep at $200 per stay. There is the Yerba Buena gardens across the street (5 minute walk) to take your dog out. The park is clean with lots of grass. This was one of the deciding factors of us picking this hotel because it's hard to find grass area in the city. They allowed me late check out at 5pm which is awesome!! Also, they have a chi hair dryer which is very powerful. Location in Financial District is very central to a lot of eateries and next door to Soma.

Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

Four Seasons Hotel San Francisco at Embarcadero

(45 reviews)

Financial District

Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

I have a problem with this being a Four Seasons, because it's really not that type of experience…read moreand I wouldn't think they would just throw their brand around. The hotel used to be quite a few other properties, so while they may have decorated it, it's not the luxurious experience we've had at other hotels. The views are to die for, we had a room that spanned windows from Golden Gate to Bay Bridge, it was amazing being on the 45th floor and seeing the night sky and morning sunrise. The property doesn't really have a real lobby, spa, and the restaurant is average, as in the quality of the food was just not top notch, and they have access to the best ingredients. They only have two elevators and are quite slow, at a busy time this can be quite annoying. The room itself was small, no real furniture, would have been nice to have a sofa and table with two chairs. There was no dresser. The bathroom was great for one, but small for two. The shower didn't have a bench, no his or her's sinks. The bed when we got into it was super soft and not supportive, when we called they did something really odd and put a board on the mattress and then a topper. I guess they have a guest that asks for this. Why didn't the service people know they have a firm version of the mattress topper they could have switched for us. We didn't have the best sleep. Again, usually the Four Seasons beds are amazing. While this property doesn't charge regular Four Seasons prices, it also doesn't deliver the experience and it would be a shame if the brand started doing this.

Queen Anne Hotel - hotels - Updated May 2026

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