THE BEST VELASHAPE IN MANHATTAN…read more I had treatment with Maria & Oksana, they are both great, friendly and they know what they are doing. I can tell it's the best in the city 'cos I booked several Groupon in different spas to check which one it's the best. I'll definitely come back, when I'm done with the Groupons! Thank you!

I've been coming this place since last year to get LPG endamologie treatments and I'm always…read moresatisfied getting those treatments by Okusana. She knows what she is doing. She's nice to everyone and cares about others. Honestly, it's kind of far from my place because I live in Queens and it takes about 1 hour 15mins but I don't mind because it's worth it :)

I had the Morpheus8 treatment done today, the practitioner was really great! She put numbing cream…read moreon my face for at least 40 min which really helped prior the treatment and during the treatment she was very receptive if I was feeling too much pain, and would adjust the depth of the pins if needed. Would recommend this place to friends!

Clean painless, professional service. I would definitely recommend this place…read more Nina is a sweetheart. I'm very knowledgeable.

This review is for the Manhattan location. I found out about Lord & Whisper through a Lifebooker…read morepromotion. Because of the promotion, they were all booked up for a couple of weeks. But after I explained that I was in a wedding coming up the following weekend, Kasey (the owner?) fit me in for a late appointment on Saturday evening. The place is not your run-of-the-mill day spa so don't expect a locker room and steam room. Lord & Whisper shares an office space with Jena Wellness Center, so don't get confused when you sign in at the lobby of the building. Kasey is very friendly and she talked me through the entire process. Her extractions are also painless. When she was done, my skin was firm and glowing. The regular price for a facial is $130 which is extremely steep for me, but I don't get facials that often so I would definitely consider another visit the next time I need one.

I never write negative reviews on places, but I bought a Groupon for the Lord & Whisper spa in…read moreManhattan before actually checking it out on yelp, because I honestly never treat myself to girly days - and I thought this would be nice. Anyway, I went to the location on 26th and Bway, and was surprised by the location first of all... It was in what looked to be a rundown apartment building - but still I hoped for the best. I bought the Royal Package which includes facial, Swedish massage and hand and foot scrub. The hand and foot scrub were pretty decent actually (minus the scalding hot towels on my feet). The massage was literally a massage my grandmother would give. There was no pressure whatsoever and she cut it really short - which obviously isn't appreciated. And then on to the facial - which I had never had before - so I was sure it would be lovely. It wasn't. She got crap in my mouth, hair, and then when all was said and done and I sat up, I had masque debris all over my shoulders. I wanted to give a healthy 20% tip on the regular price of the service, but honestly, I didn't think it was deserved and didn't feel relaxed or refreshed afterward AT ALL. She also cut the appointment short by 30 minutes. I would not recommend this place, and I feel badly even writing this review, but I'd prefer someone else know what they're getting into prior.

Amazing! The staff is great! The young ladies are so helpfulI.When I first started about a year ago…read moreI had my first Jet peel which I call a little power wash system for your face.Its definitely one of my favs. I would highly recommend getting one if you've never had one.Its not your typical facial by far.It takes it to a whole new better level.Goodbye regular facials.Naema looks and customizes your treatment accordingly and you come out feeling so clean every time.Even my highly sensitive red skin comes out so smooth.When the redness goes down my skin is just clean and glowing.I would never get a treatment the day before an event but with her reassurance I did and my face was just amazing.Shes always honest about how much down time you will need depending on what treatment your getting a head of time.She definitely knows her stuff.She never makes you feel rushed or feel like your asking silly questions.Naema examines your skin and explains everything to you. from there answering all your questions.A few times when I had gone in for different treatments she noticed certain spots which I didn't give a second look too.She then advised me to see a dermatologist first to be sure it wasn't of any concern before going forward with treatment.She could have just done the treatment taken my money and called it a day.Even though after thoroughly examining the area and was sure it wasn't anything of great concern still she still had me see a dr first and air on the side of caution. I was new to the area and even recommend a great dr who got me in the same day due to her referral bec she knew i had a very important family event.That in itself is priceless.If I can trust you with my face I'm definitely come back.Ive tried other treatments though out this year and have always had amazing results.He products are super great quality.In fact i push my self to buy them not her :) bec once I find the magic potions I stick with them.After all it is your face!!So definitely go and try a treatment like yesterday you always come out feeling amazing and refreshed.Its also a great little getaway from the kiddos.Who doesn't want some time to themselves. And i have to mention it's the most comfortable spa bed ever.Definitely go!!!!Thanks again!! VB-five towns

The worst mistake of my life coming here. Owner of this boutique is not knowledgeable at all when…read moreit comes to skincare and completely ruined my skin when I had very clear skin beforehand. She charged me ~650 dollars (??? Never had a 650 dollar facial before ??) for a facial that left my skin in the worst condition of my life, and still 5 months later, I have the worst cystic acne and so much fungal acne because of her treatment that I can't seem to get rid of. She just tried to take as much money from me as possible, and refused to give me more than 100 dollars back for ruining my skin. DO NOT come here. You're better off at a dermatologist who actually understands how to treat acne and different skin conditions, and doesn't try to just shove random products down your throat that only damage your skin barrier and are not tailored to suit your individual skin needs and only help her get the most money she can. Even before this nightmare facial she gave me, I had used her products that she had recommended, and while it was mostly fine since my face had already been pretty clear, her products left my skin burning for months. When I asked her what to do about it or if she had any other products to recommend, she said the pain and burning was normal and fine and to keep using it. But it made my face red for months, and no normal dermatologist would recommend you continue to use products that burn or make the face red. She does not care at all about what happens, she's just trying to take your money. Completely awful service. Do not come here. Need to edit this post because the owner sent me a very gaslighting message that further proves she does not understand how skincare works. She claims that there was no way a facial could ruin your skin. But my dermatologist a week later, and everyone in my life, saw how severely damaged my skin barrier was right after this treatment and months later. It was not normal for a facial. I never in my life had this amount of fungal and cystic acne that I'm still trying to clear to this day. Any dermatologist can tell you that it takes MONTHS to clear and heal your skin after getting a treatment that damages your skin barrier enough to cause a severe amount of fungal and cystic acne, but she didn't seem to understand how a treatment could do that, which is shocking, if you are supposed to understand how to treat and manage the skin??? Unacceptable behavior from the owner.

My new favorite day spa! They offer skincare services, massages and detox body treatments…read more I was here for the 'aqua hydro-dermabrasion facial oxygen and vitamin infusion' facial. I had such a phenomenal experience with Ikumi. She also included a brief neck and shoulder massage. After the facial, I had some red spots which was expected due to the extractions. Ikumi was so gentle that the extractions were almost painless. I was left with radiant and smoother skin. I intended to go back so I decided to purchase the 5-session package (~$970 tips not included).

Note that they moved to 41 Park Ave! The pictures that I saw on Yelp were different than when I…read morewent, but it was still amazing from start to finish. Don't you just hate it when you go get a facial and the lady's like omg you have so many pore/blackheads/acne/spots/things wrong with you. Well, they do not shame you here! My lady Ikumi was SO nice, so gentle, so wonderful. I got a 75 minute Radiant Skin Facial and I really came out looking radiant. Even my coworkers said I was glowing. (Of course, the hours right after I was super red but that's normal when you do extractions) Definitely coming back. If you get their packages you get a slight discount!

It was my first time with Noreen and I have not had a facial in 30 years. Noreen is great! I got…read morethe purify facial and what a difference! my skin is glowing and it is even and tight and hydrated. I will be going back to Noreen and want to try the other facial's she offers. RoseMarie E.

I have been a client of Noreen for a few years now and I can't rave enough about her services…read more Aside from never having a wait time, I always feel like I'm treated with the utmost care and consideration. Her professionalism is stellar. She takes the time to explain if a treatment will be beneficial or make another suggestion based on the needs of my skin. No matter what type of service I receive, Noreen is always concerned that she has reached 100% satisfaction. She always follows up her appointments with a kind gestures and thanks. My last treatment was a facial by Guinot, Hydraderm Vital Energy which uses a mild current onization. It penetrates different gels into the skin to purify it. All I can say is that it was amazing and I saw and felt a difference in my skin texture.

Simone is professional, has a clean work space and always does a great job on my waxes. Highly…read morerecommend her!

I came in for a facial today because they were close to me and fun fact - they're actually located…read moreinside of an already super famous high-end Chinese massage therapy business. Pretty cool to have a high end facial company link with another similar that treats the body. I swear my facial was definitely over an hour long, which was such a nice surprise. I was greeted warmly at the front desk and escorted to a gorgeous facial room where hot herbal tea and unique snacks were waiting. Oh also fresh grapes! I loved this. Cocoonologie is different than other facial spas I've been to because it actually feels like a spa or hotel - you have a closet to hang your clothes and your own private bathroom in for god sakes. Like these little things truly make a difference to me. Now for the facial.... First the steam! It was wonderful. Purpose is to open the pores. My technician was so calming and gentle when she was massaging my face. I felt like I was at face yoga! She used so many tools on me. All were very high end. One was something for frequency where it helped lift the face, another was a gua sha which is excellent for lymphatic drainage. They use Japanese skincare products, an awesome Biore sunscreen and even the very expensive La Mer! It is hands down my new favorite place for a facial. And I'm used to spending $300+ on them. You won't regret it I swear. It's so customized and it's truly a conversation between your technician and you. I left with GLASS SKIN and I'm 34 years old :-)

Premium service, friendly staffs, professional aestheticians, excellent products and devices :)…read more A great experience at this spa, did a facial along with the IPL treatment. Got advices from the aesthetician of what products to use and how to improve my overall facial problems. Thanks to their service, my face glow when I leave the place. It will become my regular place from now on. Highly recommended.