I love it here! My first visit was quick to book and the staff were very friendly and kind. I love…read morehow easy it is to book appointments and I really feel like I am getting a personalized experience. My back has really been hurting me and they listened to my concerns. Thank you!

Very good treatment - each tailored to everyone's specific needs. I use Shifra. She's great…read more Really helps to alleviate the discomfort and strengthen you. I highly recommend island rehab

The worst food ever. I was on a low sodium heart diet and all they gave me was ultra processed…read morefoods, canned foods loaded with sodium, and chemicals, artificial and genetically modified crap. The care was lacking in quality and quantity. I would ask for assistance for cleaning a wound i could not reach and all i got was " thats not my job" i was supposed to take 2 showers a week and had to beg for one. They couldnt even get my blood tests right to adjust my blood thinners. Terrible place .

This place is horrible. All of these great ratings are obviously submitted by staff. Their…read moreattitudes towards the patients suck! Your love ones left in their hands will never make it back home.

My sister was there for almost 2 months last year. She is a vegan. I only now learned that during…read morethe entire time she was there, they gave her lettuce and tomato sandwiches for her meals. No protein, no beans, no pasta, no dressing, no hot dinner - just 2 slices of bread with a lettuce leaf and a slice of tomato. No certified clinical dietician would have approved that diet. I hope the person who decided to punish my sister for being a vegan gets a healthy dose of karma back at them.

NYU Langone 211 Station Rd. Mineola, NY 11501…read more(516) 663-8000 C2 neck facture on Feb 28 2024 was seen at NYU Langone. Went back March 1 2024. Fracture has doubled in size then was admitted was spent 12 days. Got transferred to Nassau Rehabilitation & Nursing Center. Only option available. Ambulance came within an hour. Both ladies were welcoming, funny and friendly. Got to Nassau Rehabilitation & Nursing Center. No one offered e a wheelchair even though I told then I was exhausted and in pain I came with my own walker and cane. They "helped" with my bags. 100% UNPROFESSIONALISM from when I got there to when I left. I was told I must do a full NAKED STRIP SEARCH to check for "bruises". Also had to do a vaginal STD test. As they took my to my room was a disgusted mess. I called my insurance company and while the phone 1 then 2 now 3 workers in my room. I told them to give me privacy for I was on the phone with my husband. They refused a few times then stood outside the door listening. It was actually the insurance company I was talking to and the agent Teresa heard everything. I left within 30mins. NO ONE helped me with my luggage. I was told I would be there for a week then evaluation for longer stay due to my condition. 11 bags in total. 2 large rolling luggage,1 small rolling luggage, 3 Louis Vuitton Monogram Keepall Bandouliere 55 bags, 1 large bag with large triangle pillow and 4 large purple NYU Langone bags. While using a walker and holding my cane I carried 11 bags in total. 2 large rolling luggage,1 small rolling luggage, 3 Louis Vuitton Monogram Keepall Bandouliere 55 bags, 1 large bag with large triangle pillow and 4 large purple NYU Langone bags. After carrying ALL the bags myself for I sure wasn't going to drag them on their filthy floor. I got to the elevator and it was locked. I banged on the door looking and yelling at them open the door. They tell me no use the stairs or wait. I banged even harder and they then unlocked the empty elevator. Still NO ONE helped me then when we got to the main floor where ppl were now the lady is helping me with my luggage. I yelled in the main lobby DO NOT STAY HERE. THEY ARE NASTY, ROOMS ARE NASTY AND THEY ARE RUDE. Some guy I'm sure was the owner knew what all happened now he's ignorant and all innocent. Saying "Are you okay?" Do you want us to get you an Uber? I said NO. I have mine coming in 3 mins. Of course when the Uber driver gets there again they want to help with my luggage. What disgusting, heartless, gutter trash soulless creatures. After a couple of hours on the phone with Teresa at Blue Cross Blue Shield helping find 3 options out of the 25 she called. They had available and looked amazing on Yelp. Few moments later the cops show up at our house. The filthy Nassau Rehabilitation and Nursing Center had actually called the cops to do a wellness check on me. I showed the 2 officers the videos and pics. They both wished me well and a speedy recovery. So I and hubby go back to NYU Langone. Explained what happened to the manager. Told her I had the 3 new facilities. Contact admin names, phone numbers, fax numbers and the all the 7 documents the rehabs needed in order to review my case for admission. This rude manager basically tells me rudely doesn't matter what I have then went on still very rude about I would have to get readmitted which wasn't a guarantee for them to start the process all over again. I was just discharged less than 3 hours ago. after a 12 day stay. We go back and forth and she yells very loudly for security. Then I get loud. I had had enough. 5 security guards literally very close to grabbing and holding me. I said to ALL of the you better not lay a hand on me. I fractured my neck twice in 2 days 12 days ado so back off. I put all of them in their place and took my time walking out safely. Then some say get off hospital property when he sees a cop. I tell him I am going to sit in the bus stop bench and wait for him hubby. I called my Neck & Spine Surgeon's ofc Dr. Sanveej Suratwala. The office was closed so when I woke up the next day at 12:25pm. I felt the worst. Worse than even after the 2 neck fractures within 2 days 12 days ago. So much extreme pain everywhere, nausea, fatigue and dizziness. Had to have been from carrying all my luggage myself. I spoke to NP Vickie at Neck & Spine Surgeon's office Dr. Sanveej Suratwala and off to Syosset ER we went. I have been here twice last year for neck cord replacement and L5 S1 spine surgery in 2023 done by Dr. Sanveej Suratwala. #freshstart #staypositive #love

I spent enough time visiting family in this facility to understand 110% why the elderly don't want…read moreto be put in nursing homes. Understaffed, uncaring, unattended, unresponsive, etc., etc, etc. I'm not going to list the countless grievances I have for this place because my family member passed some time ago and I want to distance myself emotionally from the experience of Meadowbrook Care Center. I just want to communicate to any reader out there that if there is no possibility to keep your family member at home, don't let one day pass without visiting them, attending to their unmet needs, and advocating for their well-being. Are all nursing homes/rehab facilities for the elderly like this one? God help us all.

Katie Flynn OT and Alex Umali PT went above and beyond their role in helping my Dad walk again…read more Due to his illness my dad was not always cooperative and they remained patient and consistent with him. Making him feel safe, and motivating him to continue on when he didn't want to. Excellent team work!! Thank you Katie and Alex for all you did!

My mom was in St. Charles after a stroke, they gave her the most excellent care. I can't thank…read morethem enough. Excellent staff!

I cannot thank St. Charles Rehabilitation Center enough. I was a passenger in a car with a spinal…read morecord injury. They went above and beyond. Thank you!

Unless your family member can advocate for themselves, i wouldn't put anyone here again. The rehab…read moreitself is cute, clean, has dining rooms with entertainment, outdoor patio etc. Daily Food and kitchen service was good too! However The nursing care was extremely lacking. Many of the nurses seemed unhappy to be there and acted like they hated actually having to do their jobs. The call button was essentially useless, with requests often ignored. Patients were frequently left sitting in wheelchairs all day doing nothing!, i witnessed 2 nurses tell a neighboring patient she couldn't go in bed, so she ended up sleeping, almost falling out of her wheelchair. She then woke up and even tried to get herself into bed, and she was nowhere near capable of doing that so i had to wait for the next round of nurses to get her the help she wanted; bc some shifts had the absolute worse nurses. Communication throughout the facility was very poor. Doctors were rarely available, and getting updates or answers was impossible. Dr Timpone is prescribed my mother another controlled drug on top of her nightly controlled drug for "pain". No one even told me about this new med until i found out at discharge and is the reason why my mother felt so poorly there, dizzy and had nightly panic attacks, but everyone was so dismissive of how she felt. The only positive aspect of this facility was the daily PT and OT. The therapists were caring, professional, and did a great job. Unfortunately, the therapy staff cannot make up for the lack of compassion, poor nursing care, and neglectful environment. Shout outs to nurse Maria, Fahad, CNA Josephine, PT Roma and OT Sharon. Social workert Kyeisha was great too

I just left Orzac after a four month stay necessitated by botched spine surgery . First thing to…read moreaddress is the physical therapy, which is really the purpose of the place. It is excellent! The therapists are caring and they help each other whenever needed . My PT was Chana and she was excellent and caring. Also kudos to Johny who stepped in when Chana wasn't available . For OT Sharon and Jackie were also excellent! The nurses and CNAs were largely competent and caring. Special kudos to Melissa, Laura, Arianna, Steve, Claudia, Monica and Maria. The one serious problem is the call bell often goes unanswered for a long time. The food is good and the recreation program is good. I must say that the social workers were useless and even harmful to my recovery. My condition is such that I will be wheelchair bound for a time after leaving Orzac and that was known from the start. I just realized that NICE ABLE RIDE is available to me through a friend who is in another facility and they advised him of ABLE RIDE and are helping him fill out the app. We just called the social worker at Orzac and she told us that it was my responsibility to inquire when I was at Orzac and that she could no longer help me. She knew that I wouldn't be able to walk when I left Orzac and should have quided me on what I needed upon discharge. Theapplication process is lengthy and it could be more than a month before it is approved, not to mention that I may have to leave the house a few times to complete the application which would mean hiring an ambulette!

This rehab Center has a terrible, obnoxious, haughty and rude, nurse practitioner. He was in charge…read moreof prescribing and coordinating medicines for my wife during her recent stay there. He never consulted us or discussed pros and cons of the medicines and changed them without us knowing the side effects or interactions among them. I had to constantly go and ask him about them. One day he got extremely angry and yelled out "How many times do I have to tell you. Get out of here. I'm not taking care of your wife. Take your wife and go. Get out. Go." I was totally shaken and stunned. I told him he was not the owner. I wanted to talk to his boss, the medical director. He flippantly answered." Go ahead and talk to him. I am not his son." I complained to the Administrator and the medical director later. They both said they were reassign his area, but really didn't since he was at his nursing station whenever he worked,on our floor. They didn't fire him or even admonish him as I could tell. This kind of egregious professional misconduct should not be tolerated anywhere in rehab centers. These employees work there because of patients and rehab centers are open because of patients. There were times when medicines would be delayed, even after asking for them up to an hour. All in all most of the supervisors, nurses, aides, PT staff, admissions staff and receptionists were very nice people. The food is not good and we had to bring it from outside most of the time. I'm giving this place a one star because this nurse practitioner ruined everything for us. We were in the middle of rehabilitation, so didn't want to change Centers. I'm thinking of complaining about him to the New York State education department, National Health Care Associates (owners of Bel-Air, ) and Medicare among others. Anybody considering putting their loved one here , is strongly cautioned about a possible similar horrible experience to ours and should think about it very carefully.

I had knee surgery replacement and I live alone... who wouldn't want to be home?... for me I had no…read moreoption! I'm grateful for Belair...thank you to the staff, the PT is by far the best I have experience. Thank you Shaina for helping me with my PT recover, thank you to the nurses station, Henrietta who helped me with my showers and make my bed... to Sally who asked me how I was doing or asked if I needed anything, and the activity crafts that came around to ask you if you wanted to participate... Thank you Roseann the administrative staff who was so kind and helpful when she spoke to my daughter!,, this was my experience at Belair Rehab and I'm thankful that it was there for me..

Our experience at this hospital has been extremely disappointing. My uncle was admitted to the ICU,…read moreand by day three, the neurologist told us that he would remain in a coma for the rest of his life and was essentially brain dead. Despite this prognosis, our family continued to advocate for additional testing and treatment options. By the second week, we noticed that he was opening his eyes and attempting to respond. We informed the nursing staff, but they seemed unaware of these changes. When we later showed the doctor, he stated that it was the first time he had seen such improvement. We explained that these responses had been occurring for two days and had already been reported to the nurse, yet there was no documentation in his chart. In the third week, my uncle became fully awake. Unfortunately, our concerns about his care continued. There were instances where he remained soiled for extended periods without being cleaned, and when we brought this to the attention of the nursing staff, some responded rudely and dismissively, stating they had more important tasks to handle. We understand that healthcare workers are often busy and under significant pressure, but our family felt that critical changes in my uncle's condition were overlooked and that his basic care needs were not consistently met. Based on our experience, we were deeply dissatisfied with the quality of care and communication provided during his hospitalization.

I gave birth to my son here and I cannot thank the staff enough! I was hospitalized for one week…read moreand I cannot expressed how grateful I am to be under the care of an amazing team of doctors, nurses, PAs, etc. The rooms are clean. Everyone's super friendly. I was very well feed too. If I decide to have a second child, I will choose mercy hospital again!

Horrible facility, inconsiderate, uncaring. Don't put your…read moreloved ones here. My mom died here.

IF I could give this place zero starts I would. II am extremely disappointed with the experience…read moremy parent had at Fulton Commons. From the moment we arrived, the condition of the room was alarming. The bedside nighttable had a white film on it that looked like dried milk. I ended up cleaning it myself with hand sanitizer and paper towels because I didn't want to place any personal items on a surface that looked so disgusting. The wall beside the bed was filthy, covered in dried blood and other stains (see attached picture). The staff was another major issue. The workers at the front desk were rude and acted like you were bothering them whenever you asked a question. If they even bothered to answer, it was with an attitude. On the positive side, the nurses, physical / speech and recreational therapists were nice and professional, but unfortunately, they were the exception. The private aid we hired to sit with my parent had her own disturbing observations. She said when she requested a diaper change for my parent, she was met with an attitude and the diaper wasn't changed for a shocking 7 hours--from 11 am to 6 pm. This is totally unacceptable, especially for someone who needs consistent care. After seeing all of this, it's hard not to conclude that this is a Medicare-draining facility more focused on cutting costs to maximize profit than providing decent care. A Cash Cow for the owners. If patients ask to be taken to the bathroom, they're told to just relieve themselves in their diapers. This is not only disrespectful but also likely contributes to unnecessary health problems like UTIs. If I had known how poorly run and filthy this place was, I would have never considered placing a loved one here. It's clear they're more interested in lining their pockets than actually providing quality care. I deeply regret this decision and would strongly advise others to look elsewhere. Would not recommend.

Garden care center came highly recommed to my family. It has been one disapointment after another…read more The care is terrible. It heart breaking to come to visit your love one and they are crying because they have been in a room without a TV for 4 days and they say" it only needs a remote" .

I would give this place 2 stars, maybe 3 stars only because the staff during the day seems like…read morethere pretty good. But bad apples spoil it all for everyone come nighttime. Once the day staff leaves this place turns into a POOP SHOW. I have been trying to get in touch with a nurse to ask a simple question since 830pm, It is now 10:06pm, and I have made 7 calls, and currently on hold for 37mins. It seems the staff at night is in the closet. This place collects how many TENS OF THOUSANDS of dollars DAILY, and they cannot hire staff to work nighttime. My review will stay unchanged until something is done about the nighttime staff. Update: updating my review to 3 stars. Only because the day staff is great. Spoke with the director and she will speak with the night nurse. They are short handed and they need to hire more people 100%. I do like the fact that they have lil activities during the day. Good storm for the elderly.