Rick came to check out my camper van. He diagnosed the problem with my refrigerator and helped me…read morewith the warranty claim. He also checked my hot water heater and solved the problem with some cabinet latches. He came right on time, did what he promised, and stayed within his original estimate. I recommend him.

Rick was nice and professional and he not only fixed my problem but helped me with a few other…read moreissues while he was there. I highly recommend

Just need to give a shout out to Christian and Tim! I was on a tight time schedule and they were…read moreable to get the work done on my RV within 24 hours. Christian is very personable and Tim is a very capable service tech. Thank you for such a positive experience.

Brian service manger was amazing! I am from out of state and they helped me with my plumbing…read moreissues!! Truly grateful for such amazing service!

Their customer service and communication to their customers. They do not answer the phone calls…read more(even the manager). After having my boat winterized with their service department, I have tried for 6 weeks to pick it up. They keep saying "they are short handed" and still working on the boat, even though they processed my payment of $2,331 for the work four months ago. I drove to Hot Springs and found their customer service manager this weekend, who was aware of my boat, but made no commitment on when I should be able to pick it up. We have missed all of the good spring weather because we chose Gregg Orr Marine.

My boat was drivable before I took it in for warranty work and regular service (oil change,…read moreimpeller, etc) Put it in lake after we picked up from dealership and it wont engage in forward or reverse. After calling the dealership they told us it woudnt be a quick fix that the lower unit would need to removed again to fix the linkage that they said didnt sound like it was correctly rerun after impellar replaced. So now we have to drive 2.5 hours back to the dealer to get them to fix their mistake after paying $2600 for what should have been "under warranty issues" we took it in for. $100,000 boat.....wouldnt send my worst enemy there

Took my BMW to Car Doctor due to service engine light $694.00 and two weeks later light was again…read more as no running worse than ever Took car back and they wanted another $250.00 just to look at it again Picked up car and took to another shop $232.00 and three days later car was running great and no engine service light light Last shop did they didn't need to do what they charged for . They threw expensive parts at problem and didn't diagnose the real problem to which last shop did determine These people are scams Avoid at all costs They don't know what they are doing Money racket

Took work truck in for a few simple repairs. the bill was close to $6,000 worth of repairs. The…read morerepairs were not QC'd by anyone before handing it back to us. Took our truck in for emergency brake repair 3 times ,still not working. They said the truck needed a new water pump, they forgot to put antifreeze in the radiator and charged us for it. The truck needed automatic transmission repaired. They forgot to put the cotter pin in the steering and the steering drop while driving down the road. This could of killed the person driving along with anyone else on the road. We had a meeting with the owner and his response was "that would be human error" . He didn't seem to concerned about correcting his errors. beware of this so called mechanic.

We've been shopping for years and are finally at a point where we can buy a camper. After several…read moreRV shows, shopping online and visiting numerous dealerships, we came back to RV City. The Micro Lite by Flagstaff fit our needs perfectly. We saw the same camper by Rockwood at another dealership in Hot Springs (identical, actually-- turns out they're made at the same facility by the same people, just with different graphics and fabric) but RV City beat their price by more than $3000! Even though we loved the camper, we shopped around a bit more and went to another RV show just to make sure. Nothing we saw beat all the extra features and luxury touches of that camper or the cost we were quoted. Matt, in particular, was an extreme pleasure to work with and I look forward to seeing him in the future. He never pressured us and we found it as easy to relate to him as a member of our own family. Nobody online could come close to his quote for that camper anywhere in the country. When we met to close the deal, I was pleasantly surprised to find there were absolutely no hidden fees or last-minute charges. Matt said that was the final cost and it honestly was. RV City gave us a detailed orientation (we're first time owners) and adjusted our hitch for us. We found a couple minor issues after setting up at home, but RV City addressed them quickly and got our camper back to us in just a couple days. I thought this process was supposed to be painful, but I'm overjoyed to attest that the entire process was easy with no unpleasant surprises. I'm so happy with the entire experience and I'd recommend any of my family or friends to get a camper from RV City in Benton.

RV City is a bait-and-switch company. They'll act like a family shop while they're scheming on how…read moreto scam you into a higher price, service contract, or, if all else fails, the $500 deposit they make you put up. They advertised one price; Curtis confirmed it, snuck in the higher price on the contract. Christine (Owner) never once explained why the $4000 price difference. Don't bother telling them no on a service contract. They'll slip it in anyway, calling it "the warranty". To hide their scam, they refused to give copies of the loan agreement at the signing, saying, "It'll come in the mail", 5 weeks later. Christine did refund "the warranty", $2,995, but did not remove it from the bill of sale, costing me more taxes. This is their business model; it's not about the customer, it's about the take... Take you business elsewhere.

Razorback Camper Sales has been incredibly awesome to work with. As a solo female with some…read moreprevious rv experience, I have come to expect condescending, unprofessional treatment from the RV industry. I went in with a chip on my shoulder that was immediately knocked off by an entire staff of people that actually seemed to love their jobs. My salesman, John Jett Herron is extremely knowledgeable about the various trailers, and able to deliver the information without all the smarmy rhetoric I had experienced at dealers from Arkansas to Oklahoma. He listened carefully to my concerns and gave thorough detailed responses, without pushing. The price and extras we negotiated were exactly what I received on the final paperwork...right down to the heavy duty dog screen they installed. The young man who did my walk thru, also named John, was articulate, incredibly knowledgeable and very, very patient with my repeated questions. Everyone has made me feel welcome and encouraged me to call or stop by with any questions, and I have taken them up on the offer. A family owned, multi-generational company that still remembers what service means.

I cannot say enough good things about Razorback Camper Sales. We have had amazing service before,…read moreduring and after buying our camper from them. Their service is 100% A plus. We are camping today and had a problem with our TV sound. I called Razorback and Kyle spent much of the afternoon on the phone with me and running from camper to camper on the lot trying to find a TV like ours to see how to help me. The cell service here is spotty and it kept disconnecting us. He continually called me back over and over again until he helped me get the sound fixed on our tv. He was genuinely patient and dedicated to helping me get my problem taken care of. This has been our experience with Razorback every time we have needed help! If you are in the market for a camper, you will be doing yourself a huge favor to go check out Razorback Camper Sales. You will be so glad you did! We sure are!