We are traveling cross country with a 5th wheel, and had some stowaway mice in the heating/cooling…read moresystem. We were able to get scheduled for a duct/vent cleaning within a couple of days, and Paul came right to us! He was in and out of here within a couple of hours, and his price was more than fair. Paul was kind, witty, and gave us a few recommendations on things/services in the area while we are here. He even shook our toddler's hand. Definite gentleman! We are grateful to not have mouse mess or smell in our vents any longer, and for any other needs, would 100% return or refer folks we know Paul's way.

From the owner: At Rj's Mobile RV Services, We are dedicated to providing top-notch RV service work in the field…read more We are registered and insured RV technicians and we pride ourselves on exceptional customer service. We understand that your time is valuable, which is why I'm mobile and can come to you at times that are convenient for you. Whether you need routine maintenance or fast as possible repairs, We have you covered. Contact us today to schedule an appointment and experience the best in mobile RV services.

Christian is wonderful! We were camping nearby and our outdoor shower sprung a leak. They didn't…read morehave the replacement part we needed, however, Christian helped us come up with a solution that would work for us while we continue our trip. He had great ideas on how to solve our problem and was so helpful. He really turned a sticky situation into a positive one with his kindness. He made sure we had everything we needed for the repair and was wonderful to work with. Thanks so much for your help!

Just need to give a shout out to Christian and Tim! I was on a tight time schedule and they were…read moreable to get the work done on my RV within 24 hours. Christian is very personable and Tim is a very capable service tech. Thank you for such a positive experience.

Their customer service and communication to their customers. They do not answer the phone calls…read more(even the manager). After having my boat winterized with their service department, I have tried for 6 weeks to pick it up. They keep saying "they are short handed" and still working on the boat, even though they processed my payment of $2,331 for the work four months ago. I drove to Hot Springs and found their customer service manager this weekend, who was aware of my boat, but made no commitment on when I should be able to pick it up. We have missed all of the good spring weather because we chose Gregg Orr Marine.

My boat was drivable before I took it in for warranty work and regular service (oil change,…read moreimpeller, etc) Put it in lake after we picked up from dealership and it wont engage in forward or reverse. After calling the dealership they told us it woudnt be a quick fix that the lower unit would need to removed again to fix the linkage that they said didnt sound like it was correctly rerun after impellar replaced. So now we have to drive 2.5 hours back to the dealer to get them to fix their mistake after paying $2600 for what should have been "under warranty issues" we took it in for. $100,000 boat.....wouldnt send my worst enemy there

Took my BMW to Car Doctor due to service engine light $694.00 and two weeks later light was again…read more as no running worse than ever Took car back and they wanted another $250.00 just to look at it again Picked up car and took to another shop $232.00 and three days later car was running great and no engine service light light Last shop did they didn't need to do what they charged for . They threw expensive parts at problem and didn't diagnose the real problem to which last shop did determine These people are scams Avoid at all costs They don't know what they are doing Money racket

Took work truck in for a few simple repairs. the bill was close to $6,000 worth of repairs. The…read morerepairs were not QC'd by anyone before handing it back to us. Took our truck in for emergency brake repair 3 times ,still not working. They said the truck needed a new water pump, they forgot to put antifreeze in the radiator and charged us for it. The truck needed automatic transmission repaired. They forgot to put the cotter pin in the steering and the steering drop while driving down the road. This could of killed the person driving along with anyone else on the road. We had a meeting with the owner and his response was "that would be human error" . He didn't seem to concerned about correcting his errors. beware of this so called mechanic.

This facility, on April 18,2026 was known as "On Site Mobile RV Repair" owned by Shane King. On…read moreApril 18th, I called and On Site dispatched Todd (farmed out under On Sites name). He showed up Saturday afternoon (after the owner texted me several times to ask if the tech had showed up. He had not until later. No contact to inform me when he would arrive. Trust? Seemed to be an awesome RV tech - tech wise. Paid via check. As Todd left and after 10 minutes, Todd called to see if he brought my check back - could he get cash? I went out of my way to go to an ATM on a Saturday to replace the check with $914.00 in cash. I must say I had my doubts about this - but on faith, I gave him $900.00. He stated he would order the parts. We left for our scheduled trip in the motorhome on April 26 - Memorial Day weekend. While on the trip Todd called and the remainder of the parts were in. He requested, when we return home - give him about a week and he would return to complete the maintenance. Selected a day and general time - no show and no communication. Through the month of June and into July 14, two more times were scheduled - all no shows and no communication. Tuesday, July 14 was the last straw. I offered I would accept them shipping the parts to me (since I had paid for them in advance). No help. I also requested they refund my advance payment (and they had the parts). No help. This is unacceptable business practices by any business measure. And a complete failure on business communications. I am credentialed to state this as I am a recent 25 year university school of business faculty member and a former CEO of a sizeable Tech/Hi-Tech Human Resource Consulting firm. I built my business career and model on honesty, integrity, passion and compassion. I cannot say this about this business. Now heading on another route to complete this maintenance. I do not recommend On-Site Mobile RV Repair or King RV Repair.

I requested my right front stabilizer leg be put back in place since the weld on the cross brace…read morebroke causing the shear pen to snap and housing to break. I had all the parts ordered except one that was found when putting it together. A small gear towards the top was missing two teeth . The repairman said, " no problem I will order this part and have you on your way in a day or two. Well he never came back. I called and he said he forgot to order the part . A week went by and I called again . They never picked up the phone again.. good luck if you decide to use them.

We've been shopping for years and are finally at a point where we can buy a camper. After several…read moreRV shows, shopping online and visiting numerous dealerships, we came back to RV City. The Micro Lite by Flagstaff fit our needs perfectly. We saw the same camper by Rockwood at another dealership in Hot Springs (identical, actually-- turns out they're made at the same facility by the same people, just with different graphics and fabric) but RV City beat their price by more than $3000! Even though we loved the camper, we shopped around a bit more and went to another RV show just to make sure. Nothing we saw beat all the extra features and luxury touches of that camper or the cost we were quoted. Matt, in particular, was an extreme pleasure to work with and I look forward to seeing him in the future. He never pressured us and we found it as easy to relate to him as a member of our own family. Nobody online could come close to his quote for that camper anywhere in the country. When we met to close the deal, I was pleasantly surprised to find there were absolutely no hidden fees or last-minute charges. Matt said that was the final cost and it honestly was. RV City gave us a detailed orientation (we're first time owners) and adjusted our hitch for us. We found a couple minor issues after setting up at home, but RV City addressed them quickly and got our camper back to us in just a couple days. I thought this process was supposed to be painful, but I'm overjoyed to attest that the entire process was easy with no unpleasant surprises. I'm so happy with the entire experience and I'd recommend any of my family or friends to get a camper from RV City in Benton.

RV City is a bait-and-switch company. They'll act like a family shop while they're scheming on how…read moreto scam you into a higher price, service contract, or, if all else fails, the $500 deposit they make you put up. They advertised one price; Curtis confirmed it, snuck in the higher price on the contract. Christine (Owner) never once explained why the $4000 price difference. Don't bother telling them no on a service contract. They'll slip it in anyway, calling it "the warranty". To hide their scam, they refused to give copies of the loan agreement at the signing, saying, "It'll come in the mail", 5 weeks later. Christine did refund "the warranty", $2,995, but did not remove it from the bill of sale, costing me more taxes. This is their business model; it's not about the customer, it's about the take... Take you business elsewhere.