I went to pick up some soil and bags of rock, I went in back garden area just before closing...the…read morecashier saw I was older lady and he went ahead and call for someone to help me, and had them take to my truck...I would say that is 5 star service not having to ask and just doing !! so great job Home Depot !!

Home Depot is always a great place to find the things I need, and want for my home. The only…read moredownside is, it's very difficult to find an associate when you need one. I usually have to walk past several large aisles before finding someone, and then there are several people already waiting to be helped. It is annoying, but once I'm helped, I receive great information, and customer service.

mr. Miguel RODRIGUEZ. I could not say enough for this…read moretechnician, his professional approach was vary much appreciate. the patience he showed to explain in great detail every issue and potential cause.

Fast, friendly, professional. Had exactly what my dryer needed to get things working.read more

I tried to use the self checkout today, it needed the assistance of the worker in that area to…read moreverify my age on a purchase. The woman working that area was in no way concerned with the repetitive verbal prop from the register. After 10 minutes of waiting, I left the self checkout area with the thought of ...what a $hity worker The Home Depot hired. The worker in the self checkout area seemed to have zero ability to accomplish the task she was doing. I went to the disabled cashier. She was very polite and completed my transaction. The verbal prompt for assistance was still going off as I walked out. To the Home Depot manager.... Hire competent workers! These are the type of idiots that cost you money. I was there on Saturday, April 25 at 11am.

I always have great experiences with Home Depots and this was no exception. We went for the kids'…read moreworkshop and the staff there was very friendly and kind to my kids. I had multiple people ask if we needed help as we walked through the store. They have a huge selection of Halloween decorations and my kids had the best time setting each of them off. It's nice to have something familiar when you're not at home.

Great place to purchase tools for a reasonable price! We were advised to shop here when looking for…read morea generator. The staff is friendly but seemed to only have one cashier and no one to assist with questions unless we asked the cashier. It was just before closing so maybe that was the staffing issue, not sure.

I was looking for ITC deal on large cases. Harbor Freight was all out. HF app said Decatur had some…read morein stock. Drove out there and the shelves were empty. Asked an associates, they went to the back and 5 minutes later got myself a case. I never asked associates for help, so 1 for 1 on helpfulness for Harbor Freight records.

So they advertise as cheap and good prices in town, but told me when I showed up in person that the…read morebest way for me to save is by not paying taxes with them if I give them cash. But after doing the math carefully, for the same blinds but brand new at Home Depot with taxes I was still paying less. I even told them about it but they did not care. I feel like they are to expensive. And have to many bad reviews.. good thing I did not buy from them. And now I have brand new blinds from Home Depot and cheaper.

Messy waste of time unorganized prices are high for what they are selling ... items damaged…read moreetc...........

Great selection and notably helpful staff. I was trying to find privacy plants for my yard and they…read morewent above and beyond to help me get what I needed. Highly recommend!

RAT WARNING I went…read morehere today I took a few steps look at the snake plant and there was a rat on there I walked right out

Reviews are changing because the experiences change, hence, my review updates…read more Our water heater broke on tuesday night. Hubby made a bunch of calls, but received inaccurate information from Rheem (spoke to three different CSR's- two were good, one was passing along the wrong information!). Apparently, the six year warranty only exists if you use the original installer- that was the final thing we learned, from the 3rd Rheem CSR. We purchased our home in 2021, but the water heater was purchased by the previous owner in 2020. Warranties on Rheem water heaters do not transfer over. So, this is a Consumer Buyer Beware warning, to you all. It is so important to know the Warranty on everything that you buy nowadays due to Inflation and Tarriffs (recently ruled "illegal" by a Federal Judge). Hubby and our Plumber unhooked the broken unit to turn it into the Flamingo/Fort Apache one, however, it turned out to be the wrong location, Pro Desk; instead got referred to the one across from Springs Preserve, which closed at 5 pm (across town, not in the same neighborhood, BTW). Hubby calls that one, the following day, thursday, they say, "We do not deal with Residential, only Commercial." It is a good thing he called before actually just heading over there, only to waste more time. And finally, hubby called Rheem a third time. This was extremely frustrating. The difference in customer service is good information versus bad information. This is the purpose of reviews to outline the good, the bad, & the ugly. And it gives companies a chance to improve. So, we had to purchase a new one, but the Flamingo/Fort Apache one didn't have the one that we needed, in stock. So hubby and our Plumber came to this location, The Arroyo Market Square location- Rainbow/ 215. And this one had it in stock. $1483 for a new Rheem water heater. Thursday morning we had hot water again. But, man, what a run-around this was, for hubby and our Plumber. Our licensed contractor handyman is the best! Four separate reviews were written on this experience.

Awful company awful service they sell you install and materials for flooring charge your credit…read morecard and then tell you they can't get it and charge you 1000 extra to bait and switch you bunch of criminals!

Well it's been quite a few years and I'm needing a new roof on my home. Since the weather is…read moregetting cooler, I figured this is the perfect time to get it done. Although they don't do roofing but they sell everything I needed. A friend of mine will be installing the roof. I got an estimate at Home Depot for shingles, it was much higher. The personal service I received was way beyond expected! The agent took all the time to explain everything to me where I understood it all. Patience was needed since I'm a woman and not experienced with home repairs. They gave me discounts, even though they don't offer Military. The final price included delivery. I will definitely return if ever I need any other supplies. I'm excited and very happy I went to ABC.

From the owner: ABC Supply Co. Inc. in Pahrump, NV provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Pahrump location to meet the team and see how we can get your job done, easier.

Our water heater broke on tuesday night. It was purchased in 2020. We purchased our home in 2021…read more The warranty does not transfer over to the next owner. But we didn't know that, until the third call to Rheem. I am letting you, the consumers, know that Rheem water heaters have a six year warranty, but it does not transfer over to the next owner. I don't know why we were given the wrong information by Rheem. After several calls to Rheem, including one from a nice man with The Cooling Company, hubby was told to come to the Home Depot Pro Desk at this location, which is near our home. Wrong. Our Plumber and hubby were expecting to turn in the old one for a new one, under the warranty. They said to go to the one across from Springs Preserve. Well, that one closed at 5 pm. This was wednesday, so no hot water. Yesterday, thursday morning, he called that location, but no, they said they do not deal with Residential, only Commercial. And then another call to Rheem revealed that the warranty does not transfer over to the new owner. So, we had to get a new one, but this location didn't have the one we needed. So, they had to go to the Arroyo/215/ Rainbow location. Yesterday morning, it was handled by our Plumber.

I only buy plants and garden stuff here, not a DIY'er! I sometimes find better plants here than the…read morenurseries so I shop at both. The indoor house plants are the best! I like to buy the nice potted plants as birthday gifts. They're gorgeous with the white rocks. Other plant selections I like to buy are the French Lavender, Thai Basil Bonnie plant brand, Queen Victoria Agave plant, and other herbs! The plant selection is easy here and the flowers are beautiful. The workers are able to help you if you can't find something. Price wise it's fairly decent and not expensive.

No more Home Depot cause they SUCK! So, this is my go to home improvement store, everyone is always…read morehelpful. I wish I could remember the name of the gentleman who helped me last time, I forgot his name but we chatted about him being from Colorado. The employees are what make this store great, we all need a little help and expertise in home repairs, and they provide. Oh, and their bathrooms are always clean

This review applies to all Lowe stores... they have chosen the wrong third party credit department…read morefor their stores. I found it interesting that you can only pay your statement balance if it is more than what you actually owe because of returns by going to the third party directly on their phone system, not a live person. The computer will take your payment.Whatever it is , where a live person will not... and even a supervisor at the credit department will blame you for not making the payment when they will not accept it.So I have chosen not to do business with this company.Any further