Wish I would have looked here first, would have saved a lot of money, headaches and time off work…read more They got me for $800 before I realized they were a scam. My whirlpool refrigerator was not dispensing ice or water. We paid the service fee, they blamed my R/O system. We called our R/O company, paid an other service fee and they said everything was fine. Get appliance pro back and this time they say it the control board. Another $700. Ordered it, came back to install and was here 2 hours trying to get it to work. The tech said he had to reprogram/rewire the new board in order for it to work. Mind you, 3rd visit here as well as the R/O company = 4 days off work. All of a sudden, it quits making ice. Call them back and the same tech says the dispenser was frozen because he had the door open too long when he was here... ok sure. 3 weeks later, no ice again. Come back today, visit 5, and tells us the fill tube heater is out and it will cost $2210.98 to repair. Serious??? That's $3000. They really must have mistaken our kidnesss as naïveté. Tech then has the nerve to tell me that is probably what caused the board to go bad, (even though it was still making ice before the board was replaced). Why wasn't this discovered during the diagnostic we paid for?? No ice issues before the control board and the tech's rigging of it to make it work. That's most likely what caused the short, Shame on you for trying to get us to pay for your techs incompetence. Scam business! Avoid them at all costs!!

They did not show up during their 3 hour window. I found someone else. Saved the $100 they were…read moregoing to charge me for just showing up though.

Fast and friendly. The tech explained the situation and resolved it in minutes. I'd definitely…read moreuse them again.

Kyle was GREAT! I called to see if he could come earlier, and he did. He was very friendly,…read morethorough, explained things, showed me how to do things, and leveled my stove after YEARS of it being crooked! Great personality. I'm rethinking canceling my Nicor Home Services appliance insurance because of him. Great guy. Thanks!

Very professional and knowledgeable! Minus one star for not being on time. Let me knowread more

I have been having issues with my furnace since the fall hit it has been cold in my house I found…read moremountain top written on my furnace they installed before I moved into my house I called the number I was surprised they didn't give me a long drawn out explanation as to why they couldn't get to me the same first impression was off the chain very professional I was told I would get a call back with the hour I fell asleep when I woke up I called because I thought they didn't call to my surprise after reading through text messages they did call back they did leave a message and they did come the same day we were able to go to bed and not be cold thank you for your quick rapid service I will be calling you all back when needed

Needed a replacement part for our GE dryer. A moment of under promise and over perform. Part came…read morein days earlier than anticipated and was able to resolve our issue promptly.

Great for price, customer service and delivery. Very happy with my recent appliance purchases.read more

This company is not one of the best I have dealt with. Very slow to respond, poor followup,…read moredifficult to get a hold of on the phone, waiting for repairperson/parts for inordinate amount of time, higher than average pricing and took multiple trips to fix one appliance due to inadequacy of the repair person wasting my time and money. NOT recommended to others!

We had an appointment for them to come fix our stove. When the "owner" looked our address he called…read moremy husband (a man with special needs) and told him he remembered our house and he would not come back out. He said,"You need a fucking dumpster for your house." He has been here twice. That was classless.

From the owner: Future Appliance is here to help with all your appliance needs. We service and repair washers,…read moredryer, dishwashers, refrigerators and ovens. We also sell these appliances for the convenience of our customers and are always willing to share our knowledge to help you find the perfect appliance for your home. Visit Future Appliance today to see what we can do for you! We carry most major brand appliances and parts, including: * Admiral * Amana * Broan * Brown Stove * Caloric * Crosley * Dacor * Danby * Electrolux * Estate * Frigidaire * General Electric * Gibson * Glenwood * Haier * Hardwick * Hot Point * Jenn-Air * Kenmore * KitchenAid * Magic Chef * Modern Maid * RCA * Samsung * Sears * Speed Queen * Westinghouse * Whirlpool

The customer service rep, Shira, was EXTREMELY helpful, going out of her way to help me and my…read morehusband and I just want to thank her so much for her help! She treated us so well, and she did it at my last visit as well . I strongly recommend for her to get a raise. Please think about it, cause she's earned it. She should get something. Thank you for your time. Have a good day.

This was some time ago but I had great service from Mia and my friend Bruce and I had out phones…read moreall fixed by her.