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    Services - Quality Resume 20

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    Current year tax preparation and filing

    Editorial services

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    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    Tax planning

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    Shannon & Associates

    Shannon & Associates

    (2 reviews)

    They bought the company that did our taxes previously and have been doing all our returns for the…read morepast 7 years and have always done great work even though I am a horrible procrastinator. I do feel that their rates are fair and reasonable.

    This is the most unprofessional firm I have ever worked with. I was with Hale and Associates when…read morethey merged firms and had nothing but negative experiences for the next 3 years that followed before ultimately parting ways. After the merge, the rates for my personal and corporate returns, quarterly filings and everything were raised exponentially without ever telling me there would be a price increase. They just started sending bills at a much higher rate. Their bills are also not itemized, so you never really know what you are paying for. They do not care about their clients at all and are purely transaction. They will charge you for every single question you ask or email you send. I'm sorry, but if I am going to trust someone with such an important aspect of my business, I should be able to ask my CPA tax related questions throughout the year. Also, multiple times they sent bills to an old address that I never had while working with them and then years later when they realized, they tried to charge me years worth of interest on top of the bills. I can't pay bills I never received and why did it take them over a year to realize I had an outstanding bill? I paid the invoices the very day it was brought to my attention. Then 6 months later, I was sent another bill (with more interest tacked on) for the invoice I had already paid and received payment confirmation for. Why would I continue to trust my corporate and personal taxes with a firm that can't even manage their own billing department. Also, after the merge, my CPA of years was no longer my preparer during tax season. I would get emails from multiple random Shannon & Associate employees that I have never met. No introduction, no explanation as to why they were reaching out, just requests for sensitive documents from people I had never heard of. This might not have been a red flag, but when you have 5 or 6 different people emailing you about different aspects of your tax filings, there are too many hands in the cookie jar and it's a recipe for errors. Also, you would think that with this many people involved, their filings would be quick, but they were always down to the wire with deadlines. They are rude, unprofessional, and only care about money. Also, Julie Campbell who left a five star review for them on google is an employee. Having employees leave positive comments to offset the truthful negative reviews should tell you everything you need to know about this firm.

    Count On That

    Count On That

    (20 reviews)

    Ballard

    Working with Jeff and his team has been a great experience. They are highly knowledgeable,…read moreextremely responsive, and consistently thorough in their work. More than just handling filings and compliance, they provide thoughtful tax planning and strategic guidance that helps me make better, more confident decisions for my business. I see their support as a true investment, their work ensures I remain compliance while also driving more efficient use of business resources. Their fees were well within the range of other firms I considered, but both the breadth of services they provide us, as well as the depth of expertise they offer exceed the alternatives we considered. I depend on them throughout the year, I communicate regularly with my account manager and am always impressed with her responsiveness. I rarely recommend professional service providers, Jeff and his team truly are unique in the quality of work and level of service they provide. Jeff seems genuinely driven to seeing small business owners succeed. I would strongly encourage business owners, particularly those just getting started, to work with Count On That.

    've had a really positive experience with Count on That. Audy has been wonderful to work with. She…read moreis knowledgeable, very quick to respond, and always explains things in a way that makes everything easy and stress free. One thing I really value is that even though Audy is my main point of contact, the rest of the team is always ready to jump in whenever something extra is needed. It gives me a strong sense of support and makes everything run smoothly. They have helped me a lot with my business, and I truly appreciate the level of care and professionalism they provide. I highly recommend them.

    Quality Resume 20 - editorialservices - Updated May 2026

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