These reviews do not represent the crew that I had to deal with. Darrin started out as a great guy, with lots of great ideas, but as they got into the job, I saw what lazy, slackers this crew really was. We hired them to paint the interior of our house - from top to bottom, as well as all kitchen and bathroom cabinets. It was a big job.
In hindsight, it was our mistake to trust that they would be timely, and honest, and because we were living across town and I had a young baby and a toddler I wasn't there to always check in. They basically had the house to themselves. Everyday I would show up to the job some days at 10:00 and no one would be here, then other days they'd be sitting out on the back deck taking smoke breaks - lots and lots of smoke breaks. After the first week I asked them to please clean up their cigarettes, as I had 2 young children. They would just flick the butts into my garden bed.
I later found out that darrin had double booked our job and a job in mill valley. So most days he wasn't even at our sight and left the crew of slackers to work for maybe an hour or 3. One night they left all of our baseboards out in the rain because he, as the foreman and owner, never came to check on the day's progress of his crew. Once they had to share the space with other workers (flooring, landscapers, etc.) they got testy and bitter. They hadn't accomplished anything within their timeline and it was affecting the flooring installers as well and the handyman. We finally ended up telling Darrin we didn't need his services in the end and hired the handyman to do all baseboards.
He continually was asking us to front him money so he could pay his employees - even though jobs weren't completed. He showed up at my personal home around 8pm to ask for $ to pay his crew (after only 1 week on the job.) on Christmas Eve, after I refused to pay him until the work was finished, he showed up at my husband's work to collect payment! Of course, he unknowingly paid and we never saw Darrin again. They were sloppy and lazy - spilled a whole can of paint in the driveway and tried to blame the gardener. Cleaned their brushes in our garage sink that still has paint splatters and stains from them.
He had one guy on his team who was phenomenal. He was a hard worker and didn't sit around taking breaks. He painted my kids' bedrooms and all of our crown molding. compared to the rest of the house, those rooms still look great.
I'm happy to see that others have had good experiences with this company, maybe he's hired a new crew, or maybe it's just that he was overworked with the 2 jobs at once. Either way, our experience was not a pleasant one. read more