The good - the scheduling was easy. The movers showed up and did a nice job wrapping the furniture…read moreand moving it. They moved at a normal pace. The bad - I was given an estimate of the time it would probably take for the move. I asked specifically if the estimate was firm or by the hour. I was told 2 men, a truck by the hour. When it was time to pay, the cost was much higher than I expected. I inquired and was told that travel time TO/FROM the location(s) was counted. That's like getting paid to drive to/from work. I would never have agreed to this had I known. This means they charged me 1.5 hours for travel time outside of any work being done and not when stuff was in the truck. They arrived at 10:30 and were done at 2:20 and we were charged 5.5 hours. I've moved a ton and no reputable company would do this. And the kicker was a $175 truck fee. The truck was a U-Haul I could have rented for $30/day. Even adding gas etc we are nowhere near what was charged. This was a local move mind you. Distance between locations maybe 15 miles. Do better Fully Involved!

Very bad experience. Was told it would be a 2 day move..took 3. 10 minutes away for the move. Paid…read more34% more than the estimate...bait and switch? Many boxes not labeled at all..had no idea what room they came from or contents. Moved my wife's desk without packing the drawers...contents spilled everywhere..what a mess. Took several days for owners to contact me...had to email twice. Apologized but offered little in terms of compensation...poor performance by all...including ownership. I would steer clear.

I couldn't be happier with our experience. This move was not easy and they were so helpful and…read morefriendly and positive through the whole process. They also booked us somewhat last minute, plus they helped with several unexpected VERY heavy/bulky items. We appreciate you guys for helping us start the next chapter of our lives. Thank you!

Great moving help. Very reliable. Showed up on time and finished early. Would highly recommend!read more

I have moved quite a few times in my lifetime & American Movers is a 5 star company! Dee Hughes…read morehelped me get things all set up for the move & then into storage, & they did not disappoint after Dee retired! I was "on hold" waiting for my 2 month commitment to end then found out I had to extend my rental for 6 months! The 4 professional movers were very respectful, kind, helpful, conscientious, & did a fabulous job! I've ALWAYS had complaints but during this move I had 0 complaints! I'm very impressed!!

American moving was supposed to move me about 350 miles from Fl to GA. They contracted my move out…read moreto Oceans Moving who was absolutely terrible. Don't listen or trust what they say cause everything they have you sign says something different than what they verbally promise you. They sold out my move to a company that has awful awful reviews and I feel pretty betrayed. The sales guy was nice, I trusted them and I regret it I still don't have any of my belongings and the drop off date keeps getting pushed back. American might have decent reviews but THEY WILL SELL YOU OUT.

SET-THE-TREND MOVING & STORAGE IS THE BOMB and Cliff is the guru of moving and logistics!…read moreWe moved to Pooler from California in November of 2021. We had a big house in California so we had three big storage units filled to the ceilings as we waited for our house to be built. After a year of living in a small apartment, we finally were able to close on our house...but who to call in a town where we knew NO ONE...? Thankfully, our daughter had moved from California also and her cross-country mover used SET-THE-TREND MOVING & STORAGE at this end of the journey. She said they had been very good and gave us their number and the rest, as they say, is history! Cliff came out and gave us a very reasonable estimate (and stayed true to it) considering the logistics of what we were needing him to do. He also worked out the logistics since not only were we moving from the storage units and the apartment were were needed to end up with just one small storage unit so it necessitated moving between storage units. We were also transporting a few big items between our house and our daughter's home. Cliff worked it out and came up with three days for the entire move; he was right on the time! Cliff and his cadre of very strong men made quick work of emptying our three huge storage units, one two bedroom apartment and moving the items we were sending over to our daughter's home. Logistically, it could have been a nightmare. However, due to Cliff's analytical mind, it was a three day affair that went so smoothly and quickly I couldn't believe it; it just seemed to be too easy. However, that's the beauty of Cliff's leadership and his men's work ethic. They absolutely killed it! We couldn't have been more pleased with how the move went. Everyone was so kind and gentlemanly from introducing themselves to us as they came in the house to Cliff's amazing advice on where he thought a piece of furniture might work better...he was spot on and I so appreciated his help. I told him he was a better decorator than I was! I confess this move was overwhelming to me; prior to our move to Georgia we had been in the same home for almost 45 years. Cliff and the guys were so good at what they do, they kept me calm. They were always on-time, took reasonable lunches and moved quickly. My hubby and I are both disabled and if any of the guys caught us moving anything, they were quick to insist on doing it for us. We were SO impressed! By the end of the move, we felt as if we were saying good-bye to wonderful friends for that is how we view them now. Folks, you won't go wrong choosing Set-The-Trend Moving & Storage. There are a lot of moving scams out there and it can be scary trying to find a company that will take excellent care of your furniture (and your home) and not hold it hostage at the end, extorting their customers for more money. Cliff and his men were absolutely fantastic and we couldn't be more pleased and thankful we found them!!!

Absolutely horrible service. Left us waiting with multiple excuses as to why they didn't show up…read more Uneducated and unprofessional people. DO NOT TRUST your belongings to Cliff or anyone at this company. Relatively sure that this company is not licensed or insured.