Our experience here at this hotel was wonderful from the very beginning... I made my reservation wrong, I needed 2rooms for 2 nights but only booked for 1 night each. The GM (Carolyn?) Was so wonderful and fixed it for me no problem. When we got to our rooms we were very excited to see how nice they were! Very clean! On our first evening we had trouble with our tv and internet in one room,so I called the front desk and within a few minutes 2 employees came to help fix the problems. It took only a few minutes, they were very professional and extremely NICE! They also have a laundry room for guests to use, boy was I thankful for that! (Especially traveling with 4 kids This will be the place I stay from now on when I am visiting in Show Low! Well done! Thx for making our stay so wonderful!! read more

Neighbor was loud. And we're having a party. Called front desk. No answer. Called police. Arrived and left. They decided to be loud again. My wife and I left in midnight. To drive 3 hours back home. Worst experience ever. Called to get a refund and was declined. Do not use this place for a stay. And will decline any refund you ask. They never answer there phones. And will give you the run around. read more

I booked a room with 2 queen beds for 2 nights, March 14-16 and paid online. We got there at 945 almost 10 on March 14th and went straight to bed. My two children, my husband and I. I noticed there was a handle broken on the cabinet to the refrigerator and the floor felt sticky and dirty. When we woke up in the morning we looked around more. The legs to the bed closest to the window were broken off sideways. The floor was in fact dirty. There was a ring of dirt around the floorboards. The door had scuffs and dirty marks all over it. The sink was the only thing clean but the towel had a blue stain on it. When I went in the bathroom I noticed there was a wad of black long hair on the floor. I have dirty blonde hair and my husband has short hair. In the shower there was black long hair plastered on the walls. The floor in the bathroom felt gritty and covered in sand. We grabbed our things quickly and went to the front to talk to a worker, only to find an empty desk. We grabbed a couple bagels with cream cheese for the free breakfast which was very good! We waited for about 40 minutes for someone to come out and it never happened so we left. We went for breakfast and came back to return our keys an hour later and there was still noone at the desk. I asked the property for a cancellation and got denied. So $162 down the drain and noone is willing to communicate with me. 2 stars because the lady at the front desk at almost 10pm still had a smile on and I appreciated her being quick and efficient. read more

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Stayed here one time about a month ago and it was fine. The woman who works there was friendly but had her child playing in the lobby and was using the breakfast area for taking care of his food. Had good parking options for trailer vehicles behind and alongside the gas station. Room was clean, nothing fancy. Stayed there again a month later, was told that we were unable to park our trailered vehicle where we did before. There is one extra long spot which is fine except there are multiple trailer guests staying there. The woman called to have someone move, and allowed them to park in a non-spot next to the long spot. The next night, we parked in a similar fashion on the other side in a non-spot. Within a minute of parking, before we even got to the door of our room, our room phone was ringing and the woman said she would have us towed. So we unhooked the trailer and parked in two normal spots. Into the night we had two separate "prank" calls to our room for no reason and no one was on the other end, but of course it had to be her messing with us- who else would call a room three times when we had no other calls? We were worried our vehicle would have been tampered with by the next morning as retaliation for not wanting to park in a dark field as "approved" parking. Have to ask for bedding for the pull-out couch. Wasn't impressed with the petty staff. She's also not often at the desk, and often in her room or somewhere else on property. I have no idea how many people actually work there? Seems like just her? Also, the "approved" trailer parking is in a dark open field behind the hotel, which is screaming for vehicles to be broken into. Didn't notice any cameras or bright lighting to reduce crime and keep drivers safe going to their vehicles. Will not be staying again. read more

The worst place I've ever stayed at! The rooms looked like they were still dirty. The sink had water spots on it, the restroom towels were ether dirty or stained, the floor was sticky, I found spots on the comforters that were on the beds. There is a lot of drug addicts that stay there and always roaming around people's cars trying to scope them out. The druggies are loud and sound like they have a lot of people in their room and we tried to call the front desk but they didn't answer so I tried to go to the office and they locked the doors. I was trying to get a hold of them for many hours and had no luck with that at all. Don't stay here or you will regret it and it's impossible to reach the front desk if you have any complaints. Don't stay here! I will never stay at another Quality Inn hotel because of the experience we have. read more

This is the second time staying here and we liked it. Bed was comfortable bathroom was clean. Staff in the office is nice and bilingual which is pretty good. My husband snd I wanted to get away from the Phoenix heat and here the weather was great.will be staying here again next time read more

Okay so me and my girlfriend were only staying a minimum of two nights. So many things were wrong when we first stepped through the door. Staff was rude only exception was the actual maid that was cleaning our room prior to us showing up. The phone cord was cut. The peephole was broken. The counter was hanging off a thread. The floorboards were so loud we received a complaint from the guests downstairs. The staff did not clean our room or supply us with toilet paper or towels. We physically had to run down and ask which isn't a problem but come on. We did not feel welcome. We did not enjoy our stay and will not be returning again. Hopefully in the future this place gets demolished and rebuilt. Because it needs it desperately. read more

NOT RECOMMENDED! While The sheets looked like they had been changed The pillowcases on three of four pillows had makeup stains and like greasy head stains and were wrinkled when I pulled the covers back. The floor had obviously not been cleaned... It was nasty, wore my socks everywhere and used their towels on the floor to get dressed. The shower had obviously not been cleaned b/c the rubber mat was still in the bottom instead of hanging on the side and there was a dirty wash rag hanging on the head of the shower. Woke up in the morning to get a shower and leave and discovered there was absolutely no water pressure because the hot water heater had been out for no telling how long and they had the water shut off... so, literally a trickle out of the spout while the sink still worked. I thought the water was off?!?!?!!! Lame. I had to take a cold bird bath in the sink to be able to get dressed and out. While I was brushing my teeth the water started sputtering and spitting brown water out and here it is 2 hours later I still cannot get the taste out of my mouth and ended up throwing my toothbrush away. The manager claims she inspects every single room after it's been cleaned and before she rents it out. So, I put it on her that the room never got inspected or maybe she is just good with lying in that level of filth. No percentage discount offered. read more

Quality Inn Show Low - That's not my watch rag, GROSS! - Hotels Near Me - Show Low, Arizona

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Checked in at 8:30pm & front office was closing. Got my room to find out hair throughout on top of the desk. Checked the bed to find several brown stains on the comforter with more hair. 3 of the 5 pillows also had hair on them & on the sheets too. Called to get a refund a management denied my request after I had told them I left the room to stay at another hotel. read more

TERRIBLE Should have read these reviews first, nasty place. New door locks, but missing the latch plate on the door frame, looked like the door was kicked in. No latches on windows, can open from outside. They gave me a foam block to keep the door closed! Transactions going on all night long in the parking lot. Terrible GM Catherine, yelling at the clerk in the background. Dirty tub with residue, had to do a sink bath in the morning. Dirty sheets, had to sleep(?) on the cleanest one in a two bed room. Unfortunately, no where else in town was available. Got out of there soon as we could AM, office was locked up. Would have left it as a bad experience, then got charged $150 extra on my card, claiming we smoked in there (probably the neighbor's vents wafting over), butts all around on balcony, even on our door mat. (we don't smoke). Whoever gave them good reviews must be a shill, or maybe pre 2019 visitors. The clerk seemed ok, but seemed intimidated by the GM. She at least responded, and showed us how to turn on TV (but couldn't change channels and I wasn't into cartoons). Watch yourself-would not go near there-check your CC charges after!!! read more

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Pictures don't always tell the truth! Let's start with the phone call... the lady was super nice. Very welcoming. She had to be the Manager. She was following up with when we would be arriving! I was excited to check in. When we arrived I was a bit surprised by the presentation/ appearance of the out side property/ Gas station. More shocking was the vehicles being repaired in parking lot and the signage with the name of a half way house next to the property.. Check-In was easy. Lady was very nice. Was disappointed that they were not serving breakfast. The only Hotel this whole YEAR I have stayed at that didn't have breakfast using the excuse because of Covid.. what a joke! As we drove back to the room it was interesting to see what people where doing around the property... one guy stared at me. Started to realize that people were living here. Kind made me question if the half way house had a contract with them. Room- The remodel look alright. Cheaply done and NOT complete. Not all light fixtures completed.. The room was clean minus when we turned on jet tub and what looked like brown poop came out of the jets. Bed was comfortable. I paid for 2 nights but we stayed one.. Check-Out- was simple. The at the widow was really nice and it was pretty simple since room was prepaid weeks earlier. Over all- We stay in Show Low and Pine top 3-6 times a year. I don't think I will stay here again. read more

Wish I could give no stars. Don't stay here. The other negative comments are exactly what we experienced unfortunately. Wish I could get my money back. Not worth a penny. -rooms are not clean. Don't know when they last were. -no breakfast. Only hotel I've stayed at that didn't serve breakfast all of covid. -unprofessional manager. read more

I have them one star since they did let our 6 lb chihuahua stay for free and the staff was nice. The best way to describe this place is "pearls on a pig !". The remodel was done cheap! The floors are laminate. The baseboards were filthy!! The sheets and bedding stained. Handles falling off the cheap furniture. Day we checked out no hot water for showers. People partying until 4 Am !!! read more

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We ended up staying here for work, last minute. I was pleased to find out the price was extremely reasonable. The staff is really friendly and had a number of recommendations for dinner. The hotel is adjacent to a gas station and doesn't have great street appeal but don't let that fool you. The rooms which have just been remodeled are clean and modern. Ours had a giant flat screen TV with ROKU with all the premium channels. The bed was super comfortable. Breakfast was included and was as good as any hotel chain. I would stay here again when we return. Highly recommended. read more

Management is very disrespectful and unkind. Find another hotel! It's not worth your time and money. Our hotel was very dirty, and we were blamed for the mess. I was in disbelief! Management is terrible. Don't stay here! read more

This is the most disgusting, filthy hotel in Show Low. The front desk woman couldn't care less. The rooms are dirty, literally dirty sheets, dirty nightstand, running toilet, used soap. In the age of Covid, you would think housekeeping would be a priority. The hotel shares parking spaces with a gas station so you can imagine the crowd all night long. The lobby stinks and you have to call to get the front door unlocked. It's shocking to see how little pride these people take in their business. read more

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Disgusting! Our room was filthy! There was blood, dirt, makeup, and hair on the sheets. After calling the front desk, a really sketchy guy delivered a stack of "clean" sheets for us to change the bedding. No offer for a different room - just horrible service and probably one of the worst places I have stayed at. Choice Hotels should be ashamed to have a place like this in their chain. read more

Carolyn was GM when we checked in. She made our reservations 2 hours earlier. She was the best thing about this place. Friendly, as helpful as she could be. I'm guessing if she owned the place the conditions would be better. The bathroom/sink had obviously been recently remodeled and looked very nice. It was also clean. Positives end there. After a long day of travel, I tried to take a shower. No hot water. I let it run and run and run. I got undressed while it ran. Waited in the freezing bathroom (no heat source) and let it keep running. I didn't time it, but I'm guessing it ran 3 minutes minimum. No hot water. Got to less than lukewarm, that was it. My husband tried later and it go only slightly warmer, but never hot. My husband took the faucet apart, but the water temperature still changed randomly. At least it stayed warm enough for a shower. No wash cloths. No cleaning of the muddy sidewalk. No mat in front of the door inside or out. Keeping the floor clean was difficult. No breakfast. Cold water. Do the math. I've had better hotels Mexico for $12/night. This place is owned by people who really don't care about their customers. This place might be considered "nice" in a 3rd world country, but not the US. Update: Once again, I must commend Carolyn and other staff whose names I do not know. Friendly, helpful, understanding. Excellent! Also update to the hot water situation: We did not have hot water the first night or the next morning. However, once my husband understood the faucet structure--which Carolyn cued him to check, he was able to get it working and we had a nice hot shower the morning we left. We were at the end of the row, so it's possible hot water was being diverted at other times--which would have been peak shower times. Thanks again to Carolyn for making our stay as nice as could be! read more

The Quality Inn of Show Low is the worst hotel that I have stayed at.  It smells like weed, is poorly maintained and does not offer breakfast even though it says it does.  I understand "Grab 'N Go".  But, all they had this morning was a basket of oat bars.  I looked at the housekeeper and asked,"Breakfast?".  She pointed at the basket and replied, "Breakfast."  Ridiculous. read more

Holly and Jason Die an awesome job managing this Hotel!! From the moment we arrived they ensured we were taking care of! We were presently surprised how nice the rooms were everything updated walk in glass showers and for the price it's a hidden gem!! Good job !! read more

Dirty! Used/dirty sheets-had pubic hairs & marks,wrinkly. Weird camera/sensor in room. TT front desk & was moved to different room where the sheets were just as gross. Creepy mgr was staying next to us in first room & when girl @front desk moved us us to 2nd room, mgr next to us packed up the morning breakfast pastries and moved his room as well- again, right next to us! Super creepy & suspicious. Contacted booking.com to get refund &found different hotel for the night. All positive reviews seem to be copy &paste by mgt. Trust me..something is wrong here! read more

total dump...total rip off...stay away...huge hole in ceiling and sunken sofa with broken leg...did not feel safe here at all!!

We found bed bugs in our mattress. The rooms look poorly sanitized. The showers smell like urine.

WORST MOTEL EVER . The general manager is a unprofessional RACIST. The rooms are completely dirty haven't seen one housekeeper in my whole 3 day stay . Drug addicts roaming the parking lot all day and night . Was harassed the morning after checking in asking when am I leaving , when I'm sure the office has my itinerary so if they wanted to know when I was leaving all they had to do is check my reservation........ Not to mention I'm here on a work trip to build a new MRI unit for Summit hospital & THIS is how we were treated . DO BETTER "quality inn" . read more

This is a hard one to mark with a star. I want people to read this review though and need to get their attention. The staff were very nice. The room was nice. It smelt nice and clean when we got there. The problem! If you are not able to climb stairs (I have bad knees) and you have to stay on the bottom level, be prepared to stay awake all night due to the noise of the people upstairs. The vinyl wood flooring is beautiful, but it makes for a lot of noise from the people walking around on the second floor. I don't know if we had the same people above us for the two nights or if they were different each night. The second night we called the front desk and they were going to give a courtesy call. It didn't stop a thing. In fact the people only seemed to get louder. If you can climb stairs then I would say you are good. If not, stay someplace else. read more

The worst experience ever! I booked a week here because I started a job at the hospital and it's been difficult finding a rental. They messed up on the reservation and tried to tell my kids we had to leave a day early! Therefore not do any type of cleaning, give fresh towels or even toilet paper unles you go down and ask. THEN at 1100pm they decide to do laundry in what sounds like the wall next to ours with an unbalanced load making enough noise to wake all three of us up! we were told it's on a timer and nothing can be done. Our AC IS BROKE! Makes loud clicking noises like we are going to get shocked if we go by it. curtains are only attached by two hooks drapping down so our room is NEVER dark. There is so much more but the washer finally stopped and hopefully I can get some sleep. Motel 6 would be a much better option. read more

As a lifelong Valley resident when heavy snow hit, I didn't want to try to drive. After being turned away everywhere we met the amazing staff here that were beyond kind and helpful and went out of the way to get me and the kids off the roads. They got us into a room on the spot so we didn't have to sit in the car and wait for check in. The rooms were so nice with amazing beds and so modern. Made me wish I hadn't done the cabin our first two nights in Show Low and had just stayed here the whole trip! read more

I give this place 0 stars. Went to check in. It being after midnight I called their number as instructed per message on check-in window. It rang and rang and rang. No answer. Called them 6 times and no answer. My girlfriend and I were left out on the cold weather. Extremely disappointed in the service of this establishment. 0 stars. read more

This place was so gross!! After seeing the second room (because the first room we were given had unmade beds and had not been cleaned) we decided to leave and go to another hotel. The bathroom floor had hair on the floor and the toilet was brown inside. After finding a stain on the pillow and on the remote, it was enough to leave. Plus, the lock on the door did not work. Unfortunately we had a nonrefundable room, so I wanted to warn others not to waste your money. read more

It was a clean room but they have washers and dryers that come on at 11pm so good luck trying to get some sleep would definitely recommend motel 6!! read more

Room is disgusting dirty pillow cases gross sheets . Manger just had other linens brought to room . Answered my door to 3 people one mother and 2 teenage girls dressed in cut off shorts and tank top . Completely unprofessional. What I would like to know does your employees even know the COIVD 19 requirements to clean a hotel room ? Considering they could not even tell u where the ice machine was and did not even know it was broke. Mold in the toilet . Dirt all on the bathroom floor no working light in the sink area. The outside area is full of trash and cigarette buds . It is disgusting DO NOT STAY HERE I am surprised the the name Quality Inn is even on the building it's definitely no Quality here read more

My husband and co workers stayed here for a week for work. They experienced great hospitality from Dawn one of the head honchos at this location. The cleaning crew were amazing. Nothing was stolen or missing from their room. A great experience in general. read more