One of the best lodgings at this price-point in our extensive U.S. and international travels. From…read morethe adept desk-clerk upon arrival who assured me Booking.com's was the best rate and seeing that we had a room that was amazingly and surprisingly QUIET to the desk/breakfast room attendants the next morning who both came to our room to show how the shower stem worked AND went for more hot-sauce packets so that we could truly ENJOY the breakfast burritos, it was PERFECT. Ignore those reviews that harbor fear! I walked for an hour before breakfast and despite the outskirts-of-town nature of the area felt safe (it's a CITY; keep your wits about you and be CORDIAL to strangers). Although it's ok we moved on for our 2nd night I was a tad disappointed we couldn't extend our stay thru Saturday night as they were fully booked. We spent $100 more last night and the only (unused by us) "plus" seems to be that they have an indoor pool. Would stay at the Hotel Y again without ANY qualms.

The walls are paper thin. The kid in the room took advantage of the rolling chair from 7 an until…read more11 pm. There also seemed to be vacuuming by the staff after 8pm. You could hear voices above and next door. The towels were small and paper thin. We had to turn the heat way up because there wasn't enough blankets. On the plus side the breakfast was better than expected.

mostly everything is good and standard, amenities like pool…read moreand exercise room, but we decided to Place a room service order from the number we found on a laminated paper in the room we ordered a burger & salad the guy said that it would take 45min To get here 1 hour later it is not here so we cancel the order another hour later they page is & tell us our food is ready and we go down to front desk she was eating something DO NOT ORDER FROM 1 800 -913-0435

RAVEN was sweetist person I have in many years at a best western she informative and helpful I give…read morea 10 out of 10 out of 10 stars thanks Vickie Cain california

Be ware of this place! My husband and I just spent 4 nights here and after we checked out we…read morereceived an email claiming we had smoked in our room and were being charged over $300 for this. I am severely asthmatic and allergic to smoke so we always intentionally pick places that don't allow smoking on premises at all. We called the hotel directly and the employee was incredibly rude and immediately just transferred us to her supervisors voicemail. We left a message and then also called Hilton honors directly as we have status with them. They claimed that the hotel was refusing to remove the charge and there was nothing we could despite having status with them and staying at Hiltons all over, even the Hilton next door to this location on 3 previous trips. So be warned that if you stay here they have devices in the room that you're not notified of monitoring for smoke and these clearly don't work properly as neither of us smoke anyways. Also made us wonder and worry about other undisclosed devices in our room that may have been monitoring us.

We didn't know what to expect from downtown Yakima but we were very impressed with our visit to the…read moreHilton Garden. We stayed for a couple of days and at first we were intimidated by the crowded parking at night, but they have underground parking that you can access with a room key. This was great since during the day above ground was pretty hot. When we checked in the people at the desk were very friendly and they melted when they met our pups. The lobby has a snack bar/sundry/gift shop where you can purchase everything you need at reception. There's also a beautiful two sided fireplace that I'll bet is great in the winter, but they didn't light up during our visit because of the warm temps. Also in the lobby is a restaurant/sports bar. My sister enjoyed the steak while I got a salad. There was a nice chill vibe with the visitors sitting around and relaxing. The only complaint I have is that our poor server was running around as he was the waiter, bartender, and expediter while there was just one lady in the kitchen. He seemed overworked and were worried about that poor man. Our room was a very clean suite so we got 1.5 baths and a separate living room with a pullout sofa bed. It was great to be able to spread out and the wifi is very reliable. The hotel is near the conference center and the state fair grounds and there are a nice mix of restaurants and shops. There's even a nice brewery/restaurant on the next block. There were a surprising amount of grassy areas in the neighborhood to walk the dogs, but we limited the distance we walked from the hotel because there are a lot of sketchy homeless people down the block. We felt safe all around, except when we talked to some of them. We're no slouches because we've lived in sketchy neighborhoods in LA, San Francisco, Oakland, etc, but there was a weird vibe with these folks. Still I'd happily stay at this hotel again. Within the walls, it's a great setup.

Spacious rooms…read more Great front desk people. Great river in the backyard . I have been there before and I'll go back again

Our friends got really sick and we couldn't take our weekend trip to Yakima. No one answered any of…read morethe phone numbers on my confirmation info the night before. MY two emails went unanswered. When someone did finally answer the phone the morning of our trip, there was not an ounce of sympathy or willingness to adjust their cancellation policy--something I have experienced from other hotels in similar circumstances. I now have to pay $300 for nothing and the hotel makes free money. So frustrating. Needless to say we won't be staying at this hotel when/if we plan our trip again.

A friend reserved 3 rooms here for a group of us and it was fantastic. I echo the previous…read moreposter's sentiments and am happy to report that 2 years later the same is still true. Great and knowledgeable hosts; cute, clean and spacious rooms all with their own bathrooms and jetted tubs; FANTASTIC breakfast - very nicely presented and inspired by local ingredients. We loved it.

I have never experienced such offensive service in my life. It took repeated calls to get a simple…read morereservation. The woman was rude and unhelpful. I had to repeat information over and over because she just could not get it right. She had my credit card information and everything she needed for the stay days in advance. I called the day of to confirm... There was no confirmation. Why? Because I had not filled out some stupid form via email regarding food allergies. I had told her I was driving cross country and did not have convenient access to email when I made the reservation. UNBELIEVABLE!!! She is a horrible listener. She has no idea who the customer is and like I said, I had to repeat myself over and over again with repetitive information because she just couldn't get the reservation right. DO NOT spend your money here. Bad people! UPDATE (10/13/2014): For the record I received a nasty email from the Inn staff today. I considered it hostile, insulting and threatening.

First I'll start with the pros: The bed is very comfortable and the work area is plentiful. Wifi is…read morepretty solid and I was able to get work done. Now the bad: - Hotel was undergoing renovations, which was not mentioned on the Hilton website, as usual protocol with chains. Dust and Dirt, can't access lobby from elevator,etc. - Room is TINY. This is a Tru by Hilton size room. - Location noise. While not NY, it's still got pretty darn loud from street traffic (engine revving, etc). Then throw in the train that comes around night and day. - Parking is $15/day. Really, on top of the $200+ a night stay in Yakama? Then the underground garage is tight AF, so good luck navigating your truck/SUV around the pylons. - Breakfast $12 - Almost laughable. It's a tiny table tucked away with some random pastries. I am in the area quite a bit and usually stay at the other Hilton or Marriott properties, but they were sold out the week I was there. If faced with the same option again, will just go to Holliday Inn.

A very nice hotel in an historic building. Walking distance to great restaurants, shops, and bars…read more Don't forget to go up and see the 6th floor!

This is the first time in the USA NOT have a hair drier in a room, I called to ask a front desk…read morebut even do not have extra for just in case. They charge almost 2 times than usual this week end and they charge moreover compared with other ones. But over all it looks like not a good motel.

I usually post negative reviews on hotels, but I must say that during our current stay here in…read moreYakima, it is certainly worthy to notate a positive experience. To begin with, although the lobby is a bit dated, the inside is super clean. Our room had an updated bathroom, which was executed well. The room itself was also VERY clean, much better than some of the other CS we've stayed at. The location too, has easy access to eateries and wherever else you might need to go, thanks to the close proximity of SR 12. It's a 'no brainer' for us where to stay on our next visit to Yakima.

It was a really nice hotel not like five star nice but like four star nice is very clean. Very…read moreroomy came with its own kitchenette no View unless you want to see Target or Ross so it would've been nice if we got a view on the other side of the building of the mountains housekeeping was very nice and friendly the lady at the desk I had to call for a little things and she was super friendly. The only thing that really went bad except for the view was just the fact that the TV kept messing up and she had to come in and re-channel the TV an auto search and that took about 20 minutes, but it fixed the problem. We were here for three days. I would definitely suggest staying here. It's nice having like a junior suite like we did versus staying somewhere that's just beds in a door. Oh I will say we are at a different elevation. Yes, but I wonder when the last time they changed the filters in their hotel because we're super sensitive to that and at night time we noticed that we gagged a few times in our sleep by lack of clean air. I don't know it's weird to explain, but I bet you the filter had something to do with that.

This was def an interesting stay. I checked in fairly early and was told the elevator was out…read more I was able to switch from the 3rd floor to the 2nd floor. Room was nice. Small basic kitchen, table, and living room. Bedroom was just right and the bathroom a nice size. Plenty of parking available too.

Best breakfast we've had in a LONG time. Ernie and Gloria have a beautiful breakfast bar w all our…read morefavorites at a great price. Very impressed. They aim to please!

Location, service, parking and the common areas are good. Breakfast variety and the smell of the…read morerooms are not. For breakfast there was only 1 choice of bread (biscuits). No string cheese, no hard boiled eggs, no berries, no real cream for the coffee, but don't worry the coffee was super weak anyway... these are regular items in most hotel-included breakfasts. The eggs were pretty bad too. And the rooms look nice but they have an old and musky smell, perhaps they need to change the carpets? Definitely an ok place to stay at but would be MUCH better if the address those issues.

Dont stay here unless you liked to be charged for things you didnt do!! Was charged 200$ smoking…read morefeee but i never once smoked in the room!! If they actually worked and looked into things you could see me smoking OUTSIDEEE! Horrible experience here DO NOT RECOMMEND

Nice clean place with good breakfast. In a questionable area of town, but the literally walk the…read morelot regularly so still feels secure. Room was clean, comfortable, and reasonably priced for the area. Breakfast was slightly above average, but nothing special. Overall pleased with our visit.