Stopped in here today actually this evening with reservations and found out their whole system was…read moredown so we ran across the parking lot for a quick bite, but by the time we got back, they had Remi to remedy a way to get us in into our room. Kudos to them for figuring it out even with a world, wider nationwide system outage. Both the gentleman at the desk did a good job and served as well

Roaches in my apt. Basically a homeless camp. Can't watch Netflix because the internet service is…read moregarbage. I have stayed in a thousand hotel and nothing compares to this trash place!!!!! Feels like a prison Can I give negative stars?????

Nice clean hotel; typical Fairfield Inn. The bed was very comfortable and the suite was clean…read more The location of this hotel is on a major road with a lot of chain restaurants and shops and fast food joints around - you're not gonna starve here. It is convenient to the highway. Free breakfast, free parking, free wifi. All good. If you stay here, you MUST walk right in front of the hotel and go to the Highland Gourmet Scone Shop (or go to the convenient drive-thru). Trust me, you will NOT regret this suggestion - BEST SCONES EVER!

This place is outdated!…read more Customer service is the worst I've ever experienced in a Marriott property. I get there and a sign on the counter said "call this number for assistance". wtf? Finally she showed up and was irritated that I disrupted her Vap break!!! Are ya kidding me? Don't get me started on the breakfast set up! God awful! Rooms are outdated and smelled. Thank goodness I was only there two nights or I would have left. NEVER AGAIN!!!! Better options in the area. Only positive is it's convenient to restaurants.

First I must say the staff is super friendly and accommodating. Sharron In particular was the…read morenicest front desk person I've ever encountered. My room was clean and comfortable. I highly recommend this hotel.

Stayed two nights. Not bad. Bed is nice. Breakfast is amazing…read more Not a fan that the location isn't very walking friendly.

As a last minute booking, this Sleep Inn honestly exceeded my expectations…read more I was comparing several hotels in the Pelham Oak Mountain area and many in the same price range had pretty rough reviews. This one seemed consistently decent, so I took the chance and I am glad I did. I paid about $60 per night which is a great value for what you get. Location is a big plus. The hotel sits in a populated area with easy access to gas stations, supermarkets, and a variety of restaurants. You could drive or even walk to several nearby spots without any issue. There is also plenty of parking. I was also able to check in a little early around 11:45am with no extra charge, which was a huge win. The front desk receptionist, Aish, was incredibly kind, welcoming, and professional. First impressions matter and she absolutely set the tone for a good stay. Breakfast is included and runs from 6am to 9am, so just make sure you are up early enough to catch it. When I walked into the room, it was very clean. There is a proper desk for working and charging ports conveniently placed on the walls and desk areas. The 32 inch TV had over 100 channels, the wifi connected easily, and there was even a refrigerator and microwave, which many hotels no longer offer at this price point. The bathroom was surprisingly spacious and well stocked with toiletries. It also has safety handles around the toilet and shower, which is a thoughtful touch for anyone who may need extra support. Overall, I really enjoyed my stay and would not hesitate to book here again. The only minor downside was that the cleaning solution smell was pretty strong at first, but it faded after a few hours. My only real suggestion for the hotel would be brighter lighting in the bathroom, as it does feel a bit dim. For the price, location, cleanliness, and service, this Sleep Inn delivers and then some. Definitely a solid choice in this area.

Stayed here for two nights. The room was spotless. Sheets, pillows, and bedding were fresh…read morewithout that bleach or cleaner scent. Bed was very comfortable. All amenities worked perfectly. AC was ice cold. Breakfast was plentiful. Many choices. The lady who kept it stocked took great pride in keeping it fresh and clean. The front desk staff were always friendly and helpful. The Vending machines are well stocked and very affordable and they actually work. The outdoor pool is beautiful. Great location - close to restaurants, fuel, shopping, state park. Highly recommended. Definitely would return.

I stayed here this past weekend when I was in town to run the Oak Mountain 50k. I'd never stayed at…read morea Best Western Plus before and was pleasantly surprised. The good: location location location. If you're going to Oak Mountain, the Best Western Plus is on the road leading into the park. It's also next to a Waffle House and a gas station which is convenient. The staff were friendly. My room was big, comfortable and clean. The price was also quite reasonable, especially since I was able to find a discount code. The wifi was faster than a lot of hotels', and there's a little computer/printer setup downstairs if you need it. The bad: The only negative was breakfast. I was expecting a Hampton Inn type breakfast (which isn't all that impressive), but breakfast was pretty much just oatmeal, cereal, powdered eggs, and waffles or pancakes (I think it was one of those machines that makes them at the press of a button, but I didn't try it.). No bacon. No sausage. I also couldn't find any salt/pepper, so my "eggs" tasted even worse than expected. Good thing there's a Waffle House next door. The takeaway: If I return to Oak Mountain, I will most likely stay here. Pelham has limited options; and, of those options, I think this is the best choice.

First, I'll start with the positive, the complementary breakfast each morning was wonderful. The…read morestaff was great, as well. Now for the bad. Upon entering through the front door, there was an overwhelming musty, moldy smell that only gets worse as you get to your room. I really didn't think I was going to be able to stay the night but we ended up going to Walmart to buy two containers of Damp Rid and a can of odor neutralizer to spray on the carpet. After that it was at least manageable as long as I slept with my nose in the blanket that I brought with me. I really think the carpets need a good cleaning and the floor air conditioners could use an overhaul. The pool was not very clean and there was a dirty film all the way around the inside tiles. I understand you get what you pay for and certainly wasn't expecting The Four Seasons but cleanliness and smell are everything to me even in a budget hotel. I come to the area often for family, so I'll definitely spend a few extra dollars on a better facility next time.

This is based off a stay for a family member staying here while she was in the area. Our family…read moremember said the Hampton staff were very approachable and nice to deal with. She was very comfortable staying here by herself and she was able to get a good nights sleep.

Ah! Yes! ...and…read moreThank you!.... to staff and management -- for a great stay at a (new-to-us) ... we'll be back on our next trip) mid-route travel stop. Conveniently situated just off of I-65, this place is clean and comfortable, reasonably priced, and all-around just right for an overnight during a road trip. Any number of restaurants and conveniences nearby...not much more to say but to repeat....yes, we WILL be back!

I spent two nights here during my family visit to Alabama…read more Checking in was easy since it was mobile. They originally wanted me to move room for the 2nd night since they wanted to upgrade me but I told them I prefer to just stay in my room. My room was pretty huge. The kitchenette included mostly every (large fridge with freezer, stove, microwave, etc.). There was a living room, large desk, large bed, and bathroom was a good size. Closet was large too. I love that there was ample lighting especially to do makeup. Beds were comfortable and bathroom had a spacious shower. Water pressure was great and plenty of towels provided without request. Breakfast and coffees were great. They also gave out cookies as well. The lobby area was pretty big and their dining area had plenty of tables and chairs. I didn't check out the pool but they had that and some outdoor activity areas. The staff was very nice. Parking was also easy with plenty of entrance and exit areas.

Usually a good spot to stay when we drive south, but this time not so much. The suite was worn on…read morenot terribly clean. The living room television didn't work. The freezer had black mold throughout. Not sure we'll stay there again.

I have stayed at this hotel three different times now…read more This time the WiFi has been out for two days. They have also been out of water for complementary and for purchase for two days. Would recommend staying at the Springhill next door instead.

If you are a light sensitive sleeper you won't like this hotel. The "black out curtains" don't…read moreclose so it's quite bright in here when they are drawn. I shared a photo taken right around 7am-which is not when I wanted to be up the day after a welcome party and the day if a wedding (when I was a tiny bit hung over from the welcome party & planned to sleep in) I don't know why it's so hard for hotels to get this right now. I never used to have this problem but it's been a consistent issue with most hotels and this is no exception. I will say the water pressure is truly excellent though. I was shocked and am spending way more time in the shower than I normally do. Otherwise it's perfectly fine. Right off the highway, clean. Nothing special but fine.

Luxury meets southern living at Buck Creek BNB in Helena, AL! John and I spent the weekend in the…read morestunning Buck Creek boutique bed & breakfast this is only 20 minutes south of Birmingham and 2.5 hours from Atlanta. And we think this one is going to charm you! Its southern flare meets modern opulence but has an outdoorsy twist. Epic waterfall views from the balcony, gorgeous decor, spacious bedrooms, lavish kitchen and baths, and it is all within steps of historic downtown Helena! The property is two-story new build has all the amenities from large outdoor yard filled with game and a putting green. A spa hot tub for unwinding. Tables and swings for lounging with views of the creek. A large Firepit and outdoor entertaining space. All with views of the creek! As for our unit, I entered the front door, and my jaw dropped. I followed down a long hall to find a stunning, opulent kitchen with a peninsula with seating for four, large farmhouse sink, and gorgeous grey cabinetry. It opens into the living space with a large couch and two lavish chairs. That opens to the second-floor patio that overlooks the large yard below and a view of Buck Creek and its waterfall. We sat out with champagne for hours chatting and taking in the view. Up the stairs back inside is the cutest children's loft with first mural, bunkbeds, and play area. The two bedrooms are off the main hallway. A charming second bedroom off the primary is spacious and clean. It has a bathroom adjacent with stunning black floor tiling. As for the primary, it is in a league of its own. Large king bed flanked by pendant lighting and a can't miss accent wall with a ton of textures, wood, and color. To the left is the main bathroom with two sink vanity and a walk-in shower. The town is literal steps from our unit; downtown Helena is quintessential southern charm. Quaint downtown dotted with local restaurants and a brewery, shopping, and more! We really liked the Brewery in the heart of old town, downtown Helena, Oversoul Brewing. Good beer and friendly staff with live music for the win.

The photos online make it look larger than it is but it is newly remodeled. There were a few items…read morethat needed maintenance but nothing major. It has a great view and walking to shops and restaurants. The reason for the 4 star rating is the loud train that passes by regularly day and night and I would not consider this a bed and breakfast. Breakfast is offered at an additional cost and they deliver it to your room beforehand for you to cook after you arrive.