Found this place on Priceline at a "discounted" rate. The money I spent was not worth it. Upon entering the facility, you can see the pool was emptied out. The evening check in staff made no note as to why it was empty. I was given 1 room key instead of the usual 2. I'm traveling with my husband but there should be two in case both people need to step out separately. Got into the room to be greeted by the gold bead covers that distract how ugly the room is. Upon entering the room, you can also see the Bathroom light didn't work, just the fan. I had to use the flashlight on my phone to use the bathroom. On top of that, our safety latch was broken which made me feel uneasy. I've had a negative experience of a hotel staff member entering my room unannounced while I was undressing. Quality Inn? This place is a half notch from a motel. I would have gone elsewhere, but we got in late and my husband and son were very tired. The breakfast was an absolute joke. Cereal, oatmeal, waffles were subpar as they had no butter or syrup, old toast with no jellies. There was no eggs or meat. The foffee was in the greeting area, not the breakfast room. The only saving grace was the McDonald's down the parking lot. I would never come here again. read more

I booked online and couldn't get a refund after seeing this disaster. This is probably the worst, dirtiest hotel, I've ever stayed in. I would say you should avoid this place completely. I would give it 0 stars if it was an option! read more

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I would give this place 0 stars if possible. The entire building stunk and smells like pot. there are syringes everywhere in and out. not to mention all the stoners outside even the staff were stoners they were not even at the front desk there where in there car getting STONED!! i tried to get a refund they said they will have to refund with the app i haven't got my money yet!!!! Why would anyone rate this 5 stars im talking to you Serenity H. and AJ!! would not recommend at all. read more

Got in late...I rely on choice hotels for 2 things: cleanliness and safety. Safety was out immediately as the desk attendant was arguing politely w a guest who wanted to pay cash that he had to give $100 if he paid cash or lived in grants pass. This made me think "Do I want to stay in Grants Pass at all?" Then, I checked in and the room was dirty. Curtains falling off, tons of long dark hairs and stains on the sheets, (clearly they were not changed,) chipped up furniture and a mattress that was like a sway back mare. If I had not been in intense pain and exhausted, I would have left. We went to janitors closet and threw new sheets over the sheets and pillows. Odd characters were around the hotel...not guests just...homeless I guess. Just drive through...don't stop here. read more

Chris, an employee here was very helpful and courteous and took care of all of my needs. He deserves a promotion in my opinion!

Disgusting The entire building stinks There are syringes all over that property both inside and out The staff is stoned as hell Washing machine did not work juice machine did not work Found a syringe in my room that my cat was playing with Decided I would look and found another one underneath the nightstand I overheard more than one employee talking about their "court cases" If you value your money or your sanity, you will not stay here. It's in the top three worst places I have stayed in my life Absolutely filthy and unsafe!! read more

Quality Inn - Hotels Near Me - Grants Pass, Oregon

Apparently you are required to give them a $100 CASH DEPOSIT if you live less than 50 miles away!!! There is NO MENTION of this on their website or on the Priceline website. The place is run down! It's 100 degrees and the pool is out of commission! The staff refuses to take a CREDIT or DEBIT card for incidentals like everyone else! read more

Quality Inn - The "pool" on a 100 degree day! - Hotels Near Me - Grants Pass, Oregon

Pool empty, only 2 towels and one wash cloth that looked dirty. I would not recommend this place. We asked for more toilet paper and they gave us a half roll WTH. Not worth the money people. read more

I did not give us the proper reservations. And explain that it's not their problem because we went through to trip advisor but it was there mistake. They lied three different times going back-and-forth telling him they had the correct rooms and they didn't have the correct rooms and I had and they didn't have them manager was complete ass on the phone as I was on the phone to him because of the situation the clerk continuously lies trying to get out of anything you can but still we end up with the same room which is the wrong room. We need two queen beds got one and two rooms. I don't need one in each room. I need both rooms but all it ended up as a big hassle. The manager says he's not even on the clock or what the hell is he answering the phone for if your manager aren't you available continuously that if you're not who is the manager in charge for this night nobody can answer that question. Nobody knows bullshit. I absolutely did raise a stink cause this is Don since you can't lie back-and-forth back-and-forth back-and-forth ridiculous first you have the rooms then you don't have the rooms then you have the rooms and you don't have your room so what am I supposed to understand? Yes or no Tell me it's a third-party problem is kind of ridiculous. Yes they sell tickets for you. Yes they're not part of your group but if they are selling tickets for you, they are working for you. They may be working under different circumstances, but they are your employees they are your representatives . Why are they unable to work together and why isn't there a law out there preventing these people from pushing the blame onto one another so they can get away with anything they want and go ahead and try to call TripAdvisor. We all know how long you're gonna be on the phone for that. Now they came up with an extra room for arguing for an hour that they do not have one. They said they kept this one for emergencies. I'm wondering what the emergency was if they couldn't give me the room until I finally did. Went down to take a swim in the pool it is empty. Turned down the air conditioner, turned out to plugged in. The wall was burned, and the plug was burned also so it did not work. Fun day, fun, fun fun fun I'm not sure how to upload pictures or even if you can on this thing, but it is burned so bad some of it would have started a fire The plug and the wall switch or the wall plug Told the desk person he came up stairs to look at it plugged it in again in to the black wall socket with the burned plug and the air conditioner came back on. Did not change or fix any thing. I asked him if he had an amp meter to check the amps and just stood up said he fell unsafe and left and if we did not like it we can get our money back and leave Then I tried to use the plugs by the sink and they don't work either Looking around this place the carpet around the place is filthy read more

This hotel was by far the most pleasant experience I've had in Grants Pass. I couldn't believe the rates were so low and the quality of the place so far exceeded my highest expectations. The workers were very nice and friendly. The quality of customer were excellent. The rooms were nice clean and modern. The breakfast was included and it was top par waffles eggs cereal etc!! Very much worth the visit!!. Jacob helped us out come see him there!! read more

Quality Inn - Hard worker in the nice lobby - Hotels Near Me - Grants Pass, Oregon

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Zero stars, horrible service. Lie to get extra charges. Do not stay here. Room was dirty, carpet was ripped shower rod barely hanging on. But we were tired and just needed to sleep so we stayed. Upon checking out we received an additional $80 charge on my bank account. Called and inquired and was told it was because the towels were stained. We didn't stain any towels. We took showers and that was it. She said well my housekeeper said they were stained and hung up on me. I called back to try to speak with manager and she said yeah good luck and hung up on me again. Called corporate office and filed a complaint and some foreign person who could barely speak English said all we could do was speak with manager. Been trying to get a hold of him for almost a week straight now. Called my bank disputed the charge. Filed a complaint with BBB. Will call a lawyer next. Save yourself the hassle and do not stay here. read more

Short and simple the Grants Pass Quality Inn is rundown and gross. A true get what you paid for situation. I now understand why it was the cheapest option. The first impression was when I opened the door to the lobby and a empty beer can rolled out. The carpet over the concrete outside of the front door is ripped. But the lobby was clean and the guy at the counter nice so I proceeded to check in. I'm a night shift nurse from out of town so I'm really just looking for a good bed to sleep on and a shower to clean up in between shifts. I get to my room and there was an overwhelming strong perfume type smell. The scent was so strong it made my eyes water. There was like a plug in air freshener in the room set to high. I unplugged it and figured I'd be ok after the room aired out. Then as I'm setting my bag down at the desk, I notice a random maybe 8inch painting of a cow hanging low on the wall to the right of the desk, no other decorations on the wall. Look being the picture and it is covering a hole in the wall. The bed looks like something from the 80s and well the mattress was about as comfortable as a bed from the 80s. Against my better judgment and because I am worked 13 hours and was too tired to go elsewhere I decided to sleep here anyway. When I wake up my lungs hurt and I have a headache. I go to take a shower and the shower curtain is barely holding on onto the wall. The bar had been screwed into plastic outlet plates that were screwed into the wall to cover bigger holes. Then there was black colored mold along the ceiling of the shower. Well that was it for me, I paid for two nights, but no way I'm staying here another night. I'll sleep in my car, Then as I'm packing up to leave a huge looking wolf spider walked across the floor. I walk out and get hit with a sting smell of weed. I go downstairs and tell the front desk person that I'm checking out because the room is terrible, he takes my key and doesn't even ask what is wrong with the room. I won't be back, and I warn anyone else to not stay here. read more

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Checked in after a long road trip. Rooms and lobby area was clean, and space a good size for the price. Staff friendly and courteous. AC worked well to cool down the room during a heat wave. This motel is dated, but exactly what was expected. read more

If you see this place run the other way. I booked on hotel tonight and didn't think to check the reviews since we had broken down all day. I was just trying to find a place to spend the night and rest. Got here and they wouldn't honor the amount of guest I had on my app for when I got room. I was told that only two guest. They wouldn't change my reservation to add another guest. They asked me to cancel, which was not allowed on app. They asked to get another room instead of making the change. To speed up the process I just asked for the room. Went up to the room to walk my kids and check the place, it was horrible asked for another room for them. New person at reception was rude. I asked if they could male an exception for me to stay in the room (prior wouldn't budge) said no and was told that if she would catch me sneaking into the hotel room where my boys were that in her words "we were going to have problems". I understand policies but understand exceptions could be made. Slept in the car so my kids could rest for the night. Was not about to pay for another raggedy room. My kids are 16 and 22. read more

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The room needs new carpeting as does whole facility. Windows not secure. Bathroom is so old it has a "heat lamp" , no fan and no window, which should be against code. read more

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The ironic & criminal "Quality" inn. FRAUDULENT AND GREEDY HOTEL CHAIN. Update 6/27: I will NEVER stay with a Quality Inn again. I wish I could give zero stars. The staff weren't welcoming or friendly. No one introduced themselves or made me feel comfortable. Our room at Quality inn was gross. The "pool" outside is unusable due to debris and sludge, it's more green then blue. And I was only given a half baked apology and $75 off the room for the fecal matter. When they came to clean it up they didn't get all of it and I had to pick it up myself off the floor. Completely disgusting. Come to find out, they charged my credit card an extra $50 today. Don't know why. I will be reporting this. I wish I had slept in my car. read more

Quality Inn - Hotels Near Me - Grants Pass, Oregon

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Don't stay here. Day staff is awful. Rug is ripped, shower curtain smells very bad, no auto turn off for heater/ac, as you walked through the building to room, you can feel that tiles are broken under the rug, fish tank isn't working well, manager is never available, little to no breakfast, Wi-Fi is awful, floors are dirty and so much more. Not a good place to stay. Save your money for a different location. read more

Very dirty rooms dirty and stain carpets smell of mold and also sour smelling very unhealthy place to stay! We ended up sleeping in our van. This place should be torn down!. read more

Very dirty. Even the hands of the person checking me in were filthy. No elevator. I'm an older person with luggage, and I wasn't offered a ground floor room. The carpets were extremely dirty throughout. It took the about 10 minutes to check in each party, so I literally had to stand there for close to 20 minutes before I could check in. The party in front of me was local, paying cash which says a lot. My room had a brand new mirror and sink which was very nice, but why not fix the towel bar right next to the sink that was fall off the wall? The bathtub looked like it could use a good bleaching, and the a/c unit had the front broken off revealing dirt and mold. There were no easily accessible outlets for charging my phone, but the room was very quiet. "Free breakfast" was basically toast and cereal. No juice. No water. No protein. Zero verbal interaction with the front desk when I checked out. read more

This property is beat up. They advertise breakfast and a pool none of which were provided because of Covid-19 according to the front desk clerk. $80 for a worn out room on a Monday night during a pandemic is just wrong! I wouldn't stay here again if the room were offered free! read more

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I had hoped to see that owners would clean this place up after COVID-which was their excuse for everything last time I stayed. Unfortunately that's not the case. I honestly wouldn't believe any reviews on this place higher than a one star. Those people have to be delusional read more

For the money this place is great. Staff is amazing, there's a pool, free breakfast and on sight laundry. Everything I'm looking for. My hubby and I stay often when in Grants Pass. read more

I enjoyed staying here. The Rooms were clean, beds were comfortable and plenty of restaurants within walking distance. The only bad part was that there wasn't an elevator for those who were staying in the 2nd floor. The guy at the front desk offered to help. I recommend this place. read more

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Not well maintained. Coffee pots in room but no available coffee. You can only get one key as they don't have enough. I stayed 2 years ago and it was fine but not now. Poor value for the price. read more

This place is foul! The pictures on Google are from when it was new. Staff was decent, but the property was run down and probably should be completely renovated or shut down. The pool was yucky, the breakfast was not something I was interested in eating seeings how dirty the place was. The toilet didn't flush in the room, the carpet is disgusting, mold and dirt caked the window seals. read more

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What a disappointment. Room was dirty. Tub was nasty. Beds were fair. Breakfast was crowded. Choices were ok but limited fruit. My biggest complaint was pricing. Adding a third person to my room almost doubled my price (I had a discounted price through Priceline for $94). They charged me $78 more $78 extra for my 14 year old. Ridiculous. Never again. I could have had a much nicer hotel with a view for that price. read more

Stay elsewhere. Smells horrible. No room smoke detectors. Ancient A/C unit in room does not get cold enough to cool down room. Won't go lower than 61° and just blows cool, not cold, air. Sticks in windows. Oh and did I mention the rude front desk person? Made me feel like I was bothering her to do her job. read more

Worst hotel ever with the rudest staff I've encountered. Upon arrival all staff refusing to wear masks even when asked. Same thing in morning. The woman at the front desk actually asked who's not wearing a mask WHILE not wearing a mask. Dogs unleashing and running in lobby. Filthy room with hair, grime, and body fluid stains. Upon requesting a refund, the manager said if I couldn't prove it, he wouldn't issue a refund. Have you seen your hotel, Jake? read more

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No. No. No. RUN AWAY. Worst hotel ever. Originally had a reservation for 3 nights and quickly changed it to one night. Everything was wrong. Look at the photos. Holes in the walls, broken screens, everything. read more

ANTS climbing all over us- in our beds and on toilet. HOLE & "blood" stains on curtain. Feet were black on bottom after walking between bathroom and bed. Melted wall air unit. Water damage on wall. "Musty" smell. Hole in ceiling above shower. Mildew in bathroom. Lamp was broken and glued together with big open cracks. Staff forgot our request for another pillow, until an hour later. No one at front desk, when tried to ask a question, rang bell 4 times. THE ABSOLUTE WORST place I've ever stayed in and it was $122 for 1 night in Grants Pass! read more

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The building has not been kept up. The staff didn't dress properly and the room was dirty . The ac/heater had a big hole in the vents. The bathtub looked like it hasn't seen a scrub in a long time and the coffee pot hadn't been cleaned. Also no coffee to put in it. We were there 5 minutes before we asked for a refund. read more

the front desk person who claims her name is maddy or something like that is a liar. I ran for dear life far from this place, Do not look back , swiping your card at the nearby dumpster would be better only because the dumpster is free. read more

After reading the reviews, we were a little skeptical, but we thought it was a nice place. the price was high, but that is inflation. the room was well stocked with supplies for our visit, the breakfast was the best we have had for a while, the staff is so nice to be around and helped us immediately with our concerns. I really appreciated the nice bathroom with a large bathtub. read more

I sat in the parking lot for maybe 3 minutes while just pulling into town. I sat there looking up the number of this hotel to see if they had a room available after driving for 12 hours. While looking up their number, a rude woman that apparently worked there banged on my window and told me to leave, as I wasn't 'yet' a guest. Extremely rude. I was literally in the process of trying to book a room there. 0 stars if I could. read more

I'm writing this review from my room at the Grants Pass Quality Inn. Quality, it ain't. No breakfast in the morning- not even the brown bag grab and go version so many hotels have gone to. Our room has a coffee maker, but we've been told there is no coffee available. Our room appears clean and the bed looks comfortable enough. The bathroom has (only) two towels, and they are rough and worn looking. No clock. No phone. All of this I could overlook from an over-priced but convenient to the interstate chain, however, I will never be complacent when it comes to rude desk staff. We were checked in by a person who couldn't take the time to glance up at us, much less exchange pleasantries. We felt like our presence was more than an inconvenience. Information was given in a grudging murmur. In a town that has plenty of lodging options, travelers shouldn't put up with rude staff. And no coffee. read more

My husband stayed there while in Medford for business last week. we had a medical emergency and he had to leave and give up the next 4 nights of his stay. We booked through Priceline and when we asked for a refund/credit for his nights he wasn't using, he was told no. As he was leaving the girl at the desk said that he had an outstanding balance which is BS because it as all prepaid online. Unprofessional and unreasonable that they wouldn't be able to refund us or even give us a credit. That's fine though. Because he wouldn't stay there again. It was disgusting and not clean. read more

The website is so beyond deceiving. We get there and get checked in the carpet looked as tho it had been patched up, curtain was hanging had to find a way to keep it up and then couldn't use it do to that. Bathtub was horrible looked dirty then went to shower and it was so slippery I almost fell. In order to use the AC we had to prop it up to use. Bed spreads and sheets had holes. Walls looked like they have never been cleaned. Will never be back read more

Didn't get the impression the room was clean. The beds and sheets were wrinkled. The bathroom was disgusting. Wall paper bubbling apart. Towel rack was ripped off and never replaced. Age old caked on dust on the floor boards. Carpet looked unclean. Service was ok but came across as unprofessional. Bathroom light screamed at us until it heated up. The toilet would barely flush. Shower pressure was non existent. The pool was disgusting. No pride in this ownership whatsoever. I'd give it a negative 5 stars if I could. read more

"Should have been better" is how I would describe this motel. We've stayed there two or three times per year for about 12 years because we prefer budget motels. We're only there to grab some sleep and some breakfast and hit the road again, so we don't need a lot. But over the years the rooms have become increasingly shabby. Instead of making improvements, the company changed the name of the hotel from Comfort Inn to Quality Inn, which apparently indicates a lower-quality motel. I really thought by now management would have made some improvements, especially since they've raised the rate about 30%. But no. Now there is only one lamp in the room instead of two. The upholstered chair was miserable in 2017 and has just gotten worse. They advertise a hot breakfast, but there is no breakfast. The night manager tried to be helpful when I asked for plastic utensils, but they didn't have any. Can't get deliveries. The desk staff tries hard, but they take all the heat for the bad situation and they don't have control. Choice Hotels, you need to do a lot better. read more

I booked, and paid, two rooms a week in advance for two nights. We drove 12 hours and when we finally got to the hotel at 10:30 pm, I was informed that the maids had called out sick for the day and they didn't have rooms for us. Apparently every single maid was sick? If they had called out and knew there wasn't clean rooms available, why not call the paying customers to let them know so we had more time to find a new hotel? Plus, the woman working the front desk was rude and so non chalant about the whole thing like it was no skin off her back. We drove to a few different hotels only to find every single place was booked except for the Sweet Breeze Inn. Thank god we found a spot to rest our heads. I do NOT recommend the Quality Inn, they do not put their customers first and couldn't care less that they have ruined someone's trip. read more