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Quality Inn & Suites

2.3 (29 reviews)
ModerateHotels
Open • Open 24 hours

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Bug in water dispenser in "gym".
Frank A.

Fill the bath and you'll see dark brown water. Go to their "gym" to fill water from water dispenser and you'll see floating bugs. BRING YOUR OWN DRINKING WATER if you're staying here.

King size bed
David C.

This hotel has been recently remodeled and had freshened up their look. New carpet through out and the bed is comfy. Full breakfast included each morning which features a waffle maker, sausage, eggs, biscuits, and gravy. Not to mention coffee, cereal, oatmeal and juice. Best of all you can walk to the hooters next door and stumble back to the hotel. Good hotel for the price.

pet friendly establishment
Keith D.

clean. pets allowed on first floor. (i have an 85lb weimeraner.) user friendly wi-fi. tv options inconsistent. in room movie didn't work on one occasion; the next time had tv without in house feature but had showtime. only thing is, showtime didn't work. location is close to many restaurants. staff very accommodating. the hotels and restaurants in this area are packed on saturday nights. if you are staying on a weekend, make sure to book your room in advance. weekdays are not as much of a problem. extra charge for pet ($30). perfect place when all you need is to sleep and go.

Moldy ceiling. Gross.

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Hilton Garden Inn West Monroe - Exterior

Hilton Garden Inn West Monroe

(75 reviews)

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No breakfast. Never have I stayed at any similar hotel in…read morethe United States where breakfast wasn't included. The water is brown. BROWN. I need a shower after my shower. The room seemed clean enough. Wasn't there for more than a few hours. The bed is not very comfortable, but not completely awful. Pillows were decent. Not the worst stay but not great.

My family and I recently stayed this past weekend and it was the absolute worst. We arrive to check…read morein and had been told the ac u it had broken in our original room, so we had to be moved which was fine but inconvenient. When we get to the new room, which so happened to be a connecting double room this time. Upon entering the room, there was could odor, but thankfully I had Lysol spray. However, to make matters worse, neither bathroom had running hot water even after leaving it to run in both the sinks & tubs for over 15 minutes. When I get to the front desk t make them aware of this, I had to wait almost 10 minutes until someone came back to the front with a lobby filled with customers. Then I was asked "Did you let the water run for a while?" instead of an apology for the inconvenience. So we ended up moving into another room. By this point, I'm exhausted of the experience, but it doesn't stop there. We get to the room and it was extremely hot as if the ac was never turned on. Then the tv wasn't working initially along with the WiFi. The tv had chips/cracks in it and the hot water STILL wasn't working properly in the bathroom. They have coffee makers in the rooms so the next day, I wanted to make some coffee just to discover that there was brown water in the top of the maker as if NO ONE decided to clean it before. I was extremely disgusted at this point and highly disappointed. That same morning, we get a bang at the door stating that housekeeping is there to clean the room due to check out. Mind you this is only our first day after getting in the night prior and we had the room for two days. When we explain to the staff that we still have the room for one more day, we were met with "Are you sure?" as if we had a reason to lie. They had to contact the front desk who also said over the walkie that were to be checked out, but when they were told about the situation, they ended up confirming that we had one more night. So that alone let me know that no one communicates with each other either. How is it that no one knew that we had not only switched rooms, but not know how long we were actually meant to stay?? I was extremely happy to get out of there the next day because I've never had such a horrible experience at a hotel, let alone a Hilton. There was trash in the halls, rooms, parking lot. I wish I had gotten photos at the time, but I know I will NEVER stay at this hotel again and I wouldn't recommend it to anyone, unfortunately.

Hamilton House Inn - So cute!

Hamilton House Inn

(25 reviews)

The room was adorable. The Inn is adorable. The place is perfect and in a great location. The owner…read morewas easy to talk with and I loved the whole time.

My wife found this little tucked away place for over night stay on way home from FL beach trip…read more West Monroe at least around the area of B&B has the hip vibe and seems to be growing. I believe there are only 5 or so rooms and on street parking is nice. Coming off I20 we passed through a bit of sketch but the building is in nice area. Notice the PD was only a few blocks away. We felt safe for our entire stay. As mentioned area seems to be growing new businesses so we hit the easy button on evening meal. There is new BBQ place on corner 100' from Hamilton House. I'll review it soon as I catch up. We stayed in the Alexis suite. We found it clean along with the other areas of the establishment. You take a partial step back in time as you hoof the stairs and make entry but all the modern conveniences are present. Bathroom and shower real nice and bed comfy. There's a nice back deck off the huge kitchen area. We ear marked that for another stay where the heat might not be so high but one could sit and relax under the shade and can almost anytime. Morning breakfast was served up nicely and the food delish. Some kind of breakfast egg casserole. We enjoyed light conversation with our cook and general proprietor learning how the family worked to update and start the place. We really liked the quiet and laid back time we spent even if overnight only. Much nicer that hitting a chain hotel. I understand they are constructing a brewery just a block away and visible from the back deck if that's your sort of thing. You should slow down off the interstate and give them a try!

Comfort Suites West Monroe near Ike Hamilton Expo Center - Breakfast Seating

Comfort Suites West Monroe near Ike Hamilton Expo Center

(3 reviews)

What a wonderful establishment. Sure it's a little more expensive than some other offerings in the…read morearea, but you absolutely get what you pay for here. The rooms were immaculate and the beds were so comfy. Bathrooms were spacious as well. Front desk was extremely friendly and the hot breakfast was an amazing spread. Thanks so much for the great hospitality and thanks so much for all the love showed to our furry babies.

First of all, the staff here is beyond kind, cheerful, and helpful. In fact they are so friendly…read moreand helpful that I now wish to edit every other time in recent years when I have described a staff as friendly! Lol. Secondly, This hotel is clean. The rooms are spacious and well equipped. The beds are extremely comfortable. I love the double shade system that they have on the windows. I absolutely appreciate air conditioning that works! I've stayed at high end hotels that limit how cool you can make your room. I've had to buy fans at 3 and 4 star hotels. You won't worry about that here! For the price and in comparison with other Choice hotels, this is a gem. If you just look at how they fold the towels... You will see the extra care that they put into each room. I also loved that there was a non-slip mat. I have been in several Choice hotels where I had to put a towel down in the shower or tub because it was so slick and I was afraid of falling. Little things like that mean a lot. Next time I am traveling through I will stop here rather than other locations that I have stayed in the past (in the recent vicinity... Louisiana and Mississippi). The only negative things I have to say about the room are... there was a toothbrush underneath the bench. I picked it up and threw it away. Apparently when they swept they did not sweep underneath the bench. The couch was comfortable but had a hole in the cushion. The floors are not carpeted, so if you are not on the top floor expect footsteps and other noises that carpet usually prevents. Air vent in bathroom needs cleaning. Breakfast was good, but Dennys across parking lot was better. Side note: There is some construction going on next-door. I am not sure what is going in but perhaps it is a large gas station. Regardless of what is next-door to this hotel, I do recommend it for this price point, location, and quality in comparison to other Choice hotels.

Best Western West Monroe Inn - Exterior

Best Western West Monroe Inn

(21 reviews)

$$

Not the nicest or worst place I have stayed. I appreciated that the cleaning staff has a "manager"…read morewho checks the rooms before they are occupied. The bed was comfortable. The swimming pool in August was always occupied and noisy with kids playing so if that bothers you get a room away from the pool because you will hear them. The breakfast was terrible. The eggs were the fake kind and especially awful. Even the sausage was bad which I don't get, but they had a weird texture. I was especially surprised to see the woman who monitors the breakfast sitting on the couch in the lobby vaping!! Really? Not a good look and probably not even ok by the management. The parking lot was difficult to find, you have to drive through the gas station to get to it. If there was another way to get in there, not sure where it was. Also, the desk staff parked under the drive through where you would normally stop (in the shade) to get your key when you check in. Couldn't do that be cause the staff person parked there. And the water from the faucet and in the toilet was a rust color! They really should give you bottled water if that is the case... No tissue in the tissue holder. When I asked at the front desk they said they did not have any. The price was ok, but I would not stay there again.

This place was terrible! The mattress had a place where it sunk in, dead cricket in the bathroom,…read morecheap sheets and towels and the pillows are either too hard or too soft. Definitely needs some updating. Breakfast was not great and the coffee was tasteless. Do yourself a favor and don't stay there.

Quality Inn & Suites - hotels - Updated May 2026

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