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Quality Inn & Suites Gilroy

3.0 (72 reviews)
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Tack/nail on frayed carpet that punctured my foot
Blake E.

Please read this review before staying at this hotel: My wife and I stayed at this hotel primarily for the hot tub. The hot tub was not even close to hot, despite calling and confirming that the hot tub was up and running. The breakfast has absolutely no protein or hot food options. The worst part about the stay was that the carpet was ripped/torn/frayed at the junction between bed area and bathroom tile. I stepped on a carpet tack at midnight, and punctured my foot and led to pain and bleeding. Upon checking out, the manager of the hotel initially refused any refund whatsoever. Finally the manager agreed to a 25% discount. I agreed, and then I never even received the refund back to my credit card. Please, stay elsewhere, there are a lot of other hotel options in the area.

Homeless encampment right behind the building

Staff is nice but the place is run down! Sure it's inexpensive but the carpet is dirty, there's cigarette burns in the comforter, and the facet leaks. The worst part is there's a homeless encampment behind the hotel building. I did not feel safe staying there. I'm never coming back!

Beware of the above safety hazard waiting to happen!!!! This is my beautiful hair, that burned and needed cut in order to blend in.

This horrible establishment caused me a extreme amount of distress. Friends and I spent 1 night there while traveling. The blow dryer literally ate and burned pieces of my hair off! After showing clerk and sending pictures, the manager did about NOTHING. Not even a sincere concern or apology. I filed a complaint with city public department as well.

Mold on shower head

This hotel is below a one star. The workers are rude and I can understand why, I would not want to work there or let alone sleep at the Quality inn and suites ever again. There are bums behind the hotel and if you stay in the back you get a straight shot out the window of their tents. The bathrooms are not well cleaned , there was mold and rust (gross). I would also not recommend this area in Gilroy CA too, in the middle of the night there was gun shots. My family and I after we inspected the room and hotel wanted to get a refund and go somewhere else, they did not give you your money back. Overall do not stay here and be safe in Gilroy.

Comfy king size bed.
Mora S.

We had a nice stay. We stayed in the non smoking section. (They do have smoking rooms.) The room we stayed in was clean and comfortable. Check in was simple and the woman at the front desk was really nice. The light switches have lights on them, which make them easy to find in the dark, but if you like total darkness to sleep I suggest a sleep mask. They give the whole room a soft orange glow. My one complaint is that we could hear someone else's TV at 1 in the morning, but we turned on the fan and that easily drowned out any noise. Overall nice stay.

Nice desk and tv
Charles E.

Very nice hotel. The clerk at the desk was very nice and helpful to start our visit. The lobby was clean and inviting. Our room was very clean and ready upon our arrival. The bed was firm and comfortable. The bathroom was clean and had a huge shower. Will stay here again.

Moldy shower/tub.
Jeana L.

I have no idea how Choice Hotels inspects this hotel and lets it pass. Smelling a bribe, me thinks. As a long retired hotelier and inspector for Cendant properties (Ramada's etc), I can tell you this place is hardly worth the price, nor the trouble, and the cleanliness issues abound. It's spray-painted well mind you, but underneath, it's FILTHY! Will post a pic of the mold in my bathroom! First......I booked this hotel by surprise, actually.....not thinking I was going to have to stop in Gilroy for the night. Called an hour ahead and booked a AAA rate of $75. Not bad in my book, but was sorely disappointed after checking in late and being too exhausted to haul my booty across the street to the very simple Ramada Limited or the Best Western.....both of which would have been better choices. First....no elevator. Hauling 7 bags and two laptops upstairs was a pain. (( I was NOT going to leave it in my car!) Was advised no ground floor rooms available....however....at nearly ten pm on a Saturday night, as I drove around the property...over half the ground floor curtains were still open, telling me the rooms were unoccupied. (Boy, do I hate a liar!) Then, I get to my room.....seems clean enough. Single cup coffee maker, an actually NICE fridge/freezer/microwave set and standard other hotel items. Cheapest shampoos, soaps, towels, etc......certainly not quality enough for a Suites property. Top cover of the bed had a dried booger smear over the part that covered the top sheet....I nearly lost it there, but since I know better and took the bedspread off anyway, it didn't bug me too much. Both side table lamps were rickety and rusted at the joints. Weird, but since I only used one lamp, I dealt with it. By now it's midnight after I've grabbed a bite at the Chevy's (nice and close and a hell of a lot friendlier than the staff at the Quality Inn) I definitely wear slippers in a hotel room and here I'm glad I did again. ('nuff said) Bathroom. One word. EEEEWWWWW! Mold around tub, (yes, black MOLD) crusty shower head, two skimpy towels and a hanging sign that proclaimed the beauties and benefits of a curved shower curtain rod, mesh shower curtain, etc.....uh, yeah. Right. I'm sure some folks will think of that while they inspect the MOLD while showering. Needless to say, I never touched the tub/shower. The Good: I was offered a Continental Breakfast. (I didn't imbibe in that as I had already seen how Housekeeping keeps the tub/shower/bedspreads, etc....I had fears for the kitchen!). The internet worked just fine. In spite of an EXTREMELY firm bed, I was able to sleep just fine. It WAS right off the freeway and conveniently located. From my room I was able to spot at least two other hotels I could stay at next time. As well as a diner, convenience store and gas station. Lesson learned. In sum....it was not quite a "never again" experience (hence the two stars) but definitely not likely and not recommended to others.

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Had a great experience here. We stayed for 2 nights the staff was super friendly and the rooms were clean. Would definitely come back.

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This place sucks. Rude staff, below basic rooms, don't do it! Also loud construction going on right outside the door of the room.

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Review Highlights - Quality Inn & Suites Gilroy

Stayed 1 night for a "mothers day getaway" with my mom and my kids in connecting rooms.

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Hilton Garden Inn Gilroy - Meeting Room

Hilton Garden Inn Gilroy

(165 reviews)

$$

I stayed at the Hilton Garden Inn Gilroy and honestly had a great experience from start to finish…read more I'll note that the hotel is slightly dated, but don't let that deter you--I actually had a much better stay here than at the newer location on the other side of the freeway. I arrived late at night and headed to the bar for a quick bite. I was immediately greeted by one of the friendliest bartenders--I wish I caught their name. The whole atmosphere felt welcoming, like a place where travelers actually connect and feel comfortable. The food completely exceeded my expectations for a hotel. I ordered the sweet chili wings (extra crispy), and they were cooked perfectly--crispy, flavorful, and genuinely impressive. The bartender was attentive without being overbearing, and everything coming out of the kitchen looked better than you'd expect from a hotel bar. The room itself was extremely clean, which is always a top priority for me. In the morning, I came down to a fresh, delicious breakfast that was the perfect start to the day. Overall, this stay was easy, comfortable, and way above what I expected. I'll absolutely be staying here again whenever I'm passing through Gilroy.

Good afternoon,…read more Thanks for my receipt. I have been a loyal customer for years and have reached Hilton Honors based on my long business background with your hotels. I am well aware of your housekeeping policy as of today and chose to overlook it during my latest stay since I was told it would not be an issue if i requested it after initial check in, which i did and it never happened. I also requested a wake up call for a business appointment and that also never happened, which caused me to be late. My sheets were dirty and when i asked for a clean set during my second night there. The very nice cleaning lady explained that she had none and that I would have to go downstairs to request them and get a fresh set. Bathroom fan was not working either. I am opting for Hampton Inn from here on. Lewis.

Hampton Inn & Suites Gilroy - Guest room

Hampton Inn & Suites Gilroy

(35 reviews)

This hotel is fantastic! I've been down in the area for work with an uncertain schedule and have…read morestayed here three times the last two weeks, on three separate reservations, in three separate rooms. Each experience is the exact same. Clean rooms, modern, good amenities, solid breakfast, quick and easy check in. The staff is friendly, and the hotel isn't loud or overcrowded. The only issue I've encountered here is the third night my room's TV was working on check in. They sent a maintenance guy up within 5 minutes who popped it off the mount, switched some things around and got it working again within 10 minutes. Fantastic service. When you find a hotel that does it right, you usually keep going back, and if I'm ever stuck back in the area for a night I'll 100% be staying here!

For the price, this is perfection. Beautiful interior rooms…read moreare clean, beds, and pillows and linens all comfortable nice towels televisions work well plenty of space. The breakfast in the morning is top notch, good quality and anything you could want also beautiful interior. Who is super simple but nice. Workout room super simple but nice. I love this place. This is the second time we've been back and we will keep coming back here when we're in town. Also, the front staff there was a young man and a young woman. The young woman clearly was in training and she could not have been more lovely and last, but not least they have 24 hour coffee, tea and hot water, beautifully presented, and unlike most places where the hot pots barely keep the liquids warm the liquids were nice and hot.

The Oaks Motel

The Oaks Motel

(20 reviews)

$

This place is a joke, A FREAKING BAD SCARY JOKE. Is one of…read morethe most expensive stays around BUT the price won't ever match the experience: Only a room, is what you are paying for really REEEEEEEEEAAAAAAAALLY OLD and deteriorated with a hint of interior renewals. Is one of those places built in the 60's or 70's trying to sell you the idea to be new. Across the street there is a bar won't let you sleep until 1am, if you are tired and annoyed; get ready to have a tantrum elapse. People throwing fireworks from 11pm through 1am will wake you up thinking there is a shooting behind your bathroom And the cherry on top you will be ripped off with $180 bucks per night with nothing but a 4 walls, small fridge, a flat screen,, an old microwave, a broken messed up vinyl chair outside your room and having nightmares oveenight of your car will be broke-in at some point during your stay and somebody entering your room kicking the door because you saw the mark when you stick the KEY ( a hard key) in the door knob... DO YOURSELF A FAVOR AND LOOK FOR SOMETHING MATCHING SERVICE, PRODUCT AND PRICE. Believe me, I stayed in cheap hotels but they are not as awful, scary, filthy and freaky as this one. Booking.com rip you off as well, is a mafia. ARE THEY INCLUDING THE FREAKY EXPERI3NCE TO THE PRICE...?? WHERE IS THE YELP OPTION FOR ZERO STARS...?? IS A JOKE, A FREAKY BAD JOKE !!!

It was horrible my bed was infested with bed bugs it was the worst night every I don't understand…read morehow they have it open how do people sleep in that kind dump

Motel 6 - Breakfast from the morning

Motel 6

(117 reviews)

$$

The highest star rating for Motel 6, according to my criteria (since it's a 2-star hotel with…read morelimited amenities), is 3. So, this hotel received the highest star rating. It's clean, everything like the TV and plumbing is working properly, and the receptionist was friendly. I will definitely come back when I need a room there again.

We stayed here after a day at California's Great America. Om checked us in with no hassles. He was…read morepersonable and friendly. I live life with my service dog and this place was great. No issues and a potty area right out the side door. Note, this place is also pet friendly. We got a kingsize room 332. The room, while smallish was very well appointed and didn't feel claustrophobic. The bathroom was nice and clean. The water pressure was a little lackluster but, it did the job. I appreciated the laminate flooring and it was clean. The bed was comfortable. The AC blower wasn't the blowiest of blowers...but the room was a comfortable temp. The bed was very comfortable. I usually have bad insomnia and hotels can be the bane of my existence. I had no problem sleeping in this bed. There was a microwave and mini fridge in the room that each did their jobs. I was checking out a nd writing a note tobthe manage Jesus about how great Om was when a woman ripped into the lobby saying there's a racist white man in the parking lot that just slammed his door into her car. Om excused himself to go see what was going on. I recognized the woman as being in the vehicle next to ours. I was rather gobsmacked at the accusation that my hubs is racist. I'm not white.. lol. Turns out he bumped his elbow on her mirror as he was trying to load stuff into the car because she was parked all crooked. Om calmed her down..and apologized profusely to us. Apperantly she lives in the parking lot? And goes nuclear on at least 1 customer a day. Today was our day I guess. Jesus, of you are reading this, I suggest yall do something about her before she causes you some real issue. I s till gave 4 stars because everything else was great. Just of your staying there, avoid parking next to the white SUV that looks lived in with a woman inside.

Hampton Inn Morgan Hill - Exterior

Hampton Inn Morgan Hill

(159 reviews)

$$

The Morgan Hill Hampton Inn is probably my favorite Hampton Inn - and I have stayed at many…read moredifferent ones, in California and on the east coast. It is beautifully decorated, clean and super quiet. I always check in the afternoon, and the afternoon manager is wonderful. She is efficient and professional, but also warm and friendly. After I had checked out, I realized that I needed gas. I didn't know the area, didn't have enough gas to make a wrong turn, and I was on a tight schedule. The afternoon manager saved me. She told me about the two options for gas in the area, and explained how to find them in detail so I wouldn't end up wandering around, lost. She was patient, cheerful and understanding. The Morgan Hill Hampton Inn itself is a lovely, well maintained property, but the afternoon manager's kindness and interest in my well being took it to the next level!

It was a pretty nice hotel. Not your 5 stars bougie hotel, but rather a comfortable place to stay…read morefor a couple days. It still seems quite new here. And most people come for its convenience since it's closer to the freeway. Free breakfast from 6am to 10am. It's self service. Plenty of coffee, bagels, muffins, etc. The scramble eggs, sausages, potatoes are all places in a buffet style service metal container with a cover to stay hot. I was content. But it gets crowded. Unfortunately, some people don't clean their own mess. The rooms are nice. Well lit if necessary, with a lot of light switches. But I wish there were more electrical outlets or USB plug ports. Oh well. The bed was still good. I wasn't concave in the center, nor was I spilling out from the sides. Probably because they're still rather new. It actually felt better than other hotel beds. It didn't affect my back. Lol. The bathroom, hmmm, I think needed a better cleaning. The shower and tub wasn't the cleanest. We actually had to request a different room prior, because there was still hair around the drains. I was quite grossed out. The front desk people are very nice. Very professional and ready to help if needed. Overall, a decent experience without high expectations. Yes, I would come back. A strong 3 stars hotel. Nothing less.

Joshua Inn Bed & Breakfast - In an antique doll house with high ceilings for my solo getaway.

Joshua Inn Bed & Breakfast

(37 reviews)

I love it here I want to move here…read moreand steal Sugar Bear and the Candy Cart. Found the Joshua Inn on the CABBI app during our road trip up from Anaheim to San Francisco. A real gem! A very warm welcome, helpful suggestions about where to dine locally, a fantastic room with private shower, a cute candy station with lovely tasty treats for a few pennies while watching TV. Trisha and Greg are wonderful people and really make a weary traveller more than welcome. We were sad to leave after only 1 night would love to have had longer here. For breakfast we were served up the most AMAZING Zucchini and cheese frittata and churro pancakes. Yum! You won't regret staying here in the large comfy beds. A darling porch swing and rocking chair made me want to stay a week. I can't wait to get back

My friend and I came to Hollister on a business trip and thought we'd try out our hand at a B&B…read moreinstead of the local chain hotel. We were so lucky to find the Joshua Inn that by the end of it we didn't want to leave! The owners, Greg and Trish, were so kind and hospitable during our stay. We would wake-up in the morning to the smell of fresh coffee just outside of our bedroom door with a delicious gourmet breakfast in the beautifully decorated dining room, and then end our evenings with a lovely glass, or two, of wine and a handful of goodies from the dessert bar located in one of the sitting rooms. The house if filled with lots of knickknacks that were fun to look at, Trish's little box of essential oils that you may smell, a variety of books you can thumb through while enjoying some time on the outdoor patio, and a television in the living room in case you want to just veg out. Our rooms, the Kuschel Suite and the Captains Quarters, were upstairs and offered a cozy place to lay your head down at night. My room, the Captains Quarters, was themed very much as you might think -sailor-esque -  with a queen sized bed and a small half bath within the room. My friends room, the Kuschel Suite, featured a spacious full bath with a lovely claw foot tub with a great water pressure rain shower. Since I didn't have a shower in my room, the Kuschel Suite and the Captains Quarters shared the use of the shower/tub. One of my favorite parts of our stay was their sweet dog, SUGAR BEAR! I just wanted to pick him up and cuddle him anytime he scurried by. He would come and greet you anytime you walked through the door, which is always nice. Greg and Trish are such wonderful people to sit and talk to. Their hospitality truly made it feel as if we were at home talking with our families around the fireplace. The Joshua Inn has so much character and I loved looking through all the history regarding the home. The name, Joshua Inn,  has so much meaning behind it of itself. It's the attention to detail that makes this place so special. This was my first time staying at a B&B and the Joshua Inn definitely set the bar high for all of the future B&B visits.

Quality Inn & Suites Gilroy - hotels - Updated May 2026

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