1. Quality Inn & Suites

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Delaware, OH

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Quality Inn & Suites

2.2 (19 reviews)
Open • Open 24 hours

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11 months ago

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3 years ago

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3 years ago

One of the worst hotels i've visited in my life. Disgusting even, horrible service and staff. Needs new owners!

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6 years ago

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4 years ago

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7 years ago

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7 years ago

The staff is rude. My room wasn't cleaned. I was overcharged on my bill. Don't stay here!

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11 years ago

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Hampton Inn Columbus/Delaware I-71 North - Guest room

Hampton Inn Columbus/Delaware I-71 North

(31 reviews)

$$

I have been a Hilton Honours member for many years and try to stay at their locations when…read morepossible. This Hampton is way below the standard I've come to expect. In a word, it is worn. From the chairs in the tiny lobby to the floor coverings in the halls and the room, just tired. Some renovation has been done. The sink and fixture in the bathroom looks newer. However when we got here, the older toilet kept running. That was fixed after one call. The bed was good, but the overall room was small. No closet - just a chiffarobe. The breakfast was better than many.

8/2026   I generally give out 5 stars like Halloween candy. I appreciate how difficult it is to be…read morean entrepreneur; then we have self-inflicted wounds. I've been Hilton Silver for many years. IMO it's unlikely any Silver member would return to this Hampton.. Here's what the Hampton did right. The room & bathroom were basically clean. Nobody molested my car & there were no loiters.  I knew when I arrived & the bathroom in the lobby was locked, I knew there was something wrong here. My suspicion is the entrepreneur is being cheap to the guests & is ignoring the Hampton playbook. IMO he is harming the Hampton brand. Not sure why the entrepreneur is dealing with Hampton - if he wants to be cheap & ignore the playbook (just switch to a cheaper brand). The breakfast area is barren/minimal compared to the typical Hampton. I witnessed the breakfast attendant wearing a suit & COVID mask, but doesn't wear gloves when handling the food which you'll eat. The coffee is weak (I suspect they are re-using the coffee grounds).  When I checked in - the hallway smelled of marijania. When I checked into my room, it was musty because the AC was off.   Interestingly when I checked out they did not ask how they did (guess they don't care).  My sincere recommendation to the entrepreneur is follow the Hampton playbook (which you're already paying a fortune to be part of) or just become a franchisee of a cheaper brand.

Quality Inn & Suites - hotels - Updated October 2026

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