1. Quality Hardwood Floors

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Quality Hardwood Floors

5.0 (4 reviews)
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America's Floor Source - Columbus West

America's Floor Source - Columbus West

(23 reviews)

Our family has used America's Floor Source (AFS) many times over the past ten years (specifically…read morethe Hillard/Trabue location). We recently needed to purchase carpeting for most of our house and checked with AFS. We stopped and talked to Ed Kilrain and the team in Hillard to get started. Ed also visited our home to capture measurements and got us a quote quickly. We compared their pricing to other Central Ohio locations, and Ed was able to give us the best pricing with installation. It took a little longer to get the carpet than expected (supply chain issues), but once it arrived Ed scheduled us an install date within a few days. Most importantly, the team that did the install was one of the hardest working, efficient teams I have witnessed in a long time. They worked non-stop 8am to 4pm and did an amazing job for our full support job. Moved furniture, ripped out old carpet, and installed the new carpet with no issues. Our house looks amazing. I will always check with the AFS team in Hillard before tackling any project! you should too. Good luck.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Panel Town & Floors - Drum sanded

Panel Town & Floors

(15 reviews)

Great and knowledgeable in all hardwood flooring, luxury prefinished molding and stairs…read more Staff was attentive to all our questions regarding installation and went out of their way to provide guidance when we ran into a problem with stair treads. Recommend without reservation to anyone looking for a complete flooring source. Unbeatable! Thank you to Dane and Adrian, who were both so helpful

THIS IS A TRUE STORY - My wife and I went into panel town to take a look at their showroom. We…read moreended up finding a floor we liked there but decided to go through with purchase and installation through another company. Panel Town took this as an insult and the owner called the company we decided to move forward with and strong-arm'd him into using them (panel town) as the supplier of the hardwood. THIS IS WHERE IT GETS SHADY AND CROOKED. After our guy agreed to go through panel town to by the boards, the day we were having our floors ripped out and prepped, Panel Town told us that the boards we had ordered and confirmed were in stock were NO LONGER AVAILABLE... Turns out they didn't even place the order and we confirmed this by calling the manufacturer of the hardwoods and they said that Panel Town hadn't placed an order of that particular boards for 3 months. SO THEY DIDN'T EVEN PLACE OUR ORDER OUT OF SPITE BECAUSE WE DID NOT GO WITH THEM TO BEGIN WITH. AVOID AT ALL COSTS. These people are shady and vindictive. However, if you do decide to go with them do not take their first price. They will always go down on price lower and lower to get your business but they may screw you in the end so NOT WORTH IT.

Quality Hardwood Floors - flooring - Updated October 2026

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