James and his son arrived to install approx.100 ft of water line, several valves and a back flow…read morepreventer for an irrigation system. They worked efficiently and cleaned up after themselves. They asked several important questions and made adjustments to our original plan to accommodate my future needs. Their work was impeccable. Any tradesman that work according to best practices instead of just to code has my business. They are now my go to plumber! I have already recommended them to my neighbors. For those who say they are high priced, the other quotes I received for this job were 3 times higher. They may not be the cheapest, but they provide the best value for money of any plumber I have used in Georgia. Bravo guys. See you for the next project.

The technician that came to our house was very friendly and professional. However, I feel that the…read morefee of $285 just to come out is very high compared to other local companies. We had scheduled another appointment with this company to replace our water heater but after I called around a few more places I realized their quote was double what other companies are charging. Unless you have a dire emergency and this is the only company available I would recommend calling around so you can get a more fair price.

Hires contractors to do work and collects money from clients and never pays the companies that…read moreACTUALLY completes the work!!! He refuses to pay the 2 invoices and refuses to answer the phone!!! Avoid at all cost!

Please read this complaint, as well as previous complaints on Yelp and sites like the Better…read moreBusiness Bureau and Angie's List before hiring Steve Malone. Once doing so, you'll understand the pattern of deceit Steve employs. To replace my main water line and fix a drainage issue in the backyard, Steve gave us an estimate of $4,100. I'm a first-time homeowner of a few months, and I was too trusting & naïve to ask for a written quote. Steve began his con by charging me $1,500 instead of the stated $150 to assess plumbing issues at the house (Steve's response will be that this is a clerical error on his part.) At the completion of the job, the price increased from $4,100 to $10,000. His reasoning for charging us over 100% of the original price: "rock excavation" and "irrigation repair". I employed a licensed, Master Plumber to estimate the cost and specifics of this job. His estimate was $3,400. When I asked the 3rd party plumber about the cost of unforeseen subterranean rock, he quipped that our house "isn't on Stone Mountain", and that amounts of subterranean granite, as well as irrigation lines, should not increase the original estimate because it is a reasonable and obvious part of the plumbing business. Steve advertises himself as a "Licensed and Independent Plumbing & Heating Contractor". I spoke to the Secretary of State's office and they could not find his license. Furthermore, when asked to provide his license ID number... Steve refused. (Steve recently deleted this claim from his website; however I have a dated screenshot of the previous claim should anyone care to see.) On my invoice, Steve asserted that "parts" for the project cost $4,000 (roughly the price of his original estimate). The 3rd party plumber assured us that the parts for this job couldn't have cost any more than $400. After all the work was done, our irrigation system didn't work. The irrigation service we employed deduced that Steve's sub-contractors had not fixed the irrigation system that Steve charged us over $2,800 to fix. Furthermore, Steve refused to pay the $550 for the irrigation errors that his team caused. At the end of the day, it was my fault to trust Steve Malone. I signed the invoice and payed him... unaware that I was being taken advantage of, and that this plumbing job should have cost a fraction of what we were charged. My goal in writing this review is to make sure that no one else makes the mistake of trusting this man.

The service was quick and efficient and professionally installed. I would recommend them for any…read morepluming issues or needs.

We had an excellent experience with Morningside Plumbing. Kevin and Josh did a great job…read morere-plumbing our old sink! We had a leak behind our wall-mounted sink and had been having difficultly getting a plumber to come out. I called Morningside and they came within 24 hours. They thoroughly assessed the issue and quoted me a price. They talked me through exactly what was going on and what parts they replaced. They worked quickly and came in on budget. I will definitely use them again!

Please do yourself a favor, skip the shopping around, and trust these folks with your home. As a…read morewoman, calling home repair professionals can be a complete nightmare, not because I lack savvy but because some of the bad eggs see an easy opportunity to rack up a bill. Everyone I've ever worked with from Pipe Medic has been highly professional and transparent. It actually feels like they work to find ways to reduce the financial impact. I won't use anyone else. (And a special shout out to Ken and Matt, who not only leave no stone unturned to diagnose a problem, but they exemplify compassion in a stressful moment.)

We had a deteriorated cast iron sewer pipe that wasn't repairable without cutting out all tile and…read moreconcrete. They were able to clean the line and line with a new epoxy lining. No issues since then. Saved me a lot of money over the traditional way of repairing a+

I made a mistake trying to replace the cartridge to my shower faucet. I thought the Googles would…read morebe enough to help me but Delta faucet company said hold my beer. Long story short, I thought I had diagnosed the problem to something far more severe than the true problem at hand (me). Good old boys could've taken me to the cleaner because I was setting myself up but they were honest and I'm very happy to pay them my money. Integrity is everything. Anyways, don't hope to have another plumbing problem but if I do I know exactly who I'm calling.

NOTE: This is my second attempt to post a review for this company. The company removed my first…read morereview, after disagreeing with what I wrote. I don't write salacious or slanderous reviews on here. I'm not an angry, misunderstood, conflicted teenager with a score to settle. I'm 56 years old, and I try to write clearly and objectively. On Monday April 15 two plumbers from GOBP showed up on time to repair the main water line next to our meter. When they arrived they estimated $900-1100 for the repair, which seemed high but, as they stated, this was an estimate which, I assumed, could go up or down if the job requires more or less time or materials. The two plumbers started to work immediately. One plumber dug out a 1x2x1' section of soil, then the other installed a couple feet of blue PEX hose and a shutoff valve. The first plumber replaced the soil and sod and the job was finished in one hour. So, two plumbers, together working one hour, with about $50 in parts. For that they charged $960. They lowered the price to $900, after l pointed out it was a one hour repair. I noted out that each plumber was charging me more than $400 an hour for their labor, which is more than doctors, engineers, lawyers and other professionals make. They replied, "we charge by the job, not by the hour." But the quote for the job was just that--a quote, an estimate! They wouldn't budge. I paid, wrote a review here that night and thought I was done with them. Four days later, on Friday evening, I got a call from "Chris" who wanted to discuss my review. Chris tried to convince me that they were fair, that I got a good deal, but that inflation has just been "really hard" on everyone. I disagreed. The plumbers showed up, priced the job high and showed little flexibility to adjust the price when the work was less than estimated. If they need to estimate high to cover their tails, fine, but don't use as an excuse to gouge me. Chris then tried to say it was my fault that they overcharged, because I didn't ask them up front how long it would take, or try to negotiate a lower price. Then he explained that his company loses money on other jobs...and I inferred from this that he is somehow justified in overcharging other customers like me, because he has to make up that money someplace. I agreed to modify my original review, to state that the plumbers did give me an estimate at the start of work (according to Chris I should have included that in my review, and that I didn't try to negotiate the estimate before they started work. Think about how ridiculous that sounds: "give me a lower estimate, please.". The morning after we spoke, I looked for my review on here to make the changes I promised, and it was gone.

Absolutely dishonest and crooks. They won't provide a detail bill and charged over 500 for a drain…read moreclearing to an easy accessible pipe , and never gave upfront pricing nor had my signature to approve work. Also fernco boots are on the pipe and all they needed was a nut driver and to remove the elbow and clear it. The only offer they made was $550 to upgrade the 2 inch elbow to a 3 inch elbow , what a joke. Stay away from!!!!

Extortion! Rude office manager. Do not use!…read more I am getting my shower redone and had the whole wall open for the shower kit to be replaced. When I called I asked how much it would cost. Olivia said it is $225 for the first hour, she asked a technician who said it would take approximately an hour with the wall completely open. -An hour into my scheduled arrival time I was called and told they needed to reschedule until the next day. That was a wasted hour of my travel time and inconvenience! -The next day the truck arrived with 2 guys, a plumber and an apprentice. -The plumber asked if I wanted to have the showerhead raised higher and I said sure. I asked if it will take an hour and he said maybe an hour and a half. *******I was not given any other estimate on cost so I assumed $225*1.5 hrs + the cost of pipe. **** MY INVOICE WAS $710, PLUS $35 IF I WANTED TO USE A CREDIT CARD!!! I was charged for 2 people, 2 hours + material and some other ridiculous thing. I didn't receive a written nor emailed invoice so I can't itemize the extortion. I called the office expecting to speak with a sane person who could see this was an exaggerated cost more than 3 times what was expected especially considering they wasted an hour of my time having to sit through 2 appointment windows. Instead I got Kristin, the office manager. I assume she has to deal with irate customers that are overcharged a lot and that is what makes her so condescending, rude and miserable. I told her I would tell everyone I knew about my experience with Fletch-Barney. I would like to thank Kristin for giving me the idea to write a google review because now I can tell the internet!

If I could give a -100 rating, I would. Terrible, terrible experience. Angel lied to me. He…read morecalled me and insisted that he had a deal on materials and that he could use to do my flooring. Three months later, there is no work done, no materials, and no money. He began to inult me by calling me stupid. There is no value in this service because Angel STOLE MY MONEY. DO NOT TRUST. Please see the attached screenshots. There was excuse after excused after excuse as to why he did not get the work done, deliver the materials, or give me my money back. STAY AWAY. I have more text messages to confirm that this company is extremely unprofessional.

responded almost immediately to my Yelp request. Literally was at my house within 30 minutes doing…read morean estimate. Showed up on Sunday as promised and worked incredibly quickly and inexpensively. 100% recommend 10 out of 10. Educated me on maintenance

I'm very late with this review as they did the work last September but I just came across my…read morerecords and wanted to give props to them. They were very fair and professional.

Took my $$...did a lousy job. I asked him to jet 10 drains as preventive maintenance. Said he'd…read morecome back. Never did. When I called about a drain he cleared a year ago, he charged me another $650 to do,it win without any improvement. I couldn't be less satisfied. Find someone else. This guys lazy with a sorry attitude. Funny how I ve seen those twin before.