I came in to wash a large winter comforter and was greeted by the kindest man. He is the owner and…read moresaid this used to belong to his grandmother. Family owned business, and you can tell he loves it. Very clean, huge machines to wash and dry! Fronted me a roll of quarters to get my machine started while I ran to Walgreens to get cash back. He said in 1 month he will accept debit cards. I will be back to wash larger comforters. :)

Employees are great here, dryers actually work, not overpriced. The people are super kinda here,…read morethey refund if the dryer is broken.

The owners acknowledged their mistake, and I appreciate their accountability. Unfortunately, the…read moremachine's temperature was too high, which shrank my blazer and pants. They provided compensation for my loss. I have full confidence in the owners and appreciate their efforts to fix the situation. I have returned with other items and haven't had any issues. Thank you!

I hesitate to write a poor review unless a company repeatedly has problems, but unfortunately, that…read morehas been our experience with Western Laundry & Dry Cleaning at 1046 Willow Creek Road, Suite 103. We have used this business several times and have experienced several significant mishaps. On one occasion, my husband's shirts were lost and never found. We have also had other problems with our laundry and dry-cleaning orders. Our most recent experience was especially frustrating. We dropped off our dry cleaning and laundry on September 4, 2026, and were told it would be ready by Friday, September 11. My husband specifically explained that we were traveling and needed the clothing as soon as possible. When we went to pick up our order on Friday, we were told that it was not back yet and that someone would call us when it arrived. No one called. This is particularly frustrating because we have experienced the same lack of communication before when my husband's shirts were lost. I called this morning to find out what was happening with our order. The manager told me that our clothing had not even been turned in to be dry cleaned and pressed. At this point, we feel this is completely unacceptable. Mistakes can happen in any business, but when there are repeated problems, lost clothing, missed deadlines, and a lack of communication, it becomes very difficult to continue trusting the company with our clothes. Unfortunately, Prescott seems to have very limited options for dry cleaning, and our experiences so far have not been stellar. For those of you in Prescott, does anyone have a dry cleaner you would genuinely recommend? We would really appreciate your suggestions!

They were very upbeat, and welcoming. They made me feel like I was the only customer in there…read more I would highly recommend them! By the way, the request was sent to four local establishments and they were the only one that responded!

A bad laundromat that is also too small. When I went there, the man who identified as the owner was…read moreyelling and being obnoxious and loud while the customers were trying to get their laundry done. He also was doing loud repairs, stressing people out, and getting in the way of the customers while they were working. A real poor and unprofessional act. Do not come here if you are used to some peace and respect when you want to do your laundry in public.

We are new to the area & needed a dry cleaner. We went here & Angie was at the desk & is so sweet &…read morefriendly & professional. Our clothes were done before the date they expected & Angie left me a voicemail letting me know. There is also a laundromat inside the same building with the laundromat. It looked very nice & clean & now I know where I'll be going if our washer or dryer breaks down! Most laundromats are dumpy & scary but having someone working the dry cleaner right there wpuld make me feel much safer.

They close at six and I got there a couple minutes before five. They would not let me put my…read moreclothes in because they said they don't allow you to start a load later than five. I asked if there was another laundromat close by I was told that All-Star was close by, but they would not recommend them. Well, I would highly recommend All-Star since they stay open later and I was actually able to get my clothes washed. Haven't been to a laundromat in a very long time but my experience with clean and fluffy was disappointing. I made it to All-Star and was able to get my clothes washed and dried before six.

Don't let the look of this place deceive you, it is clean, has efficient machines, and does a great…read morejob! Not too expensive... Thanks Road Runner, I'll be back!

Deb is amazing! Thank you for being so kind! I will continue coming back just for your great…read morecustomer service!

I do not enjoy going to laundromats but we were staying in an AirBNB that did not offer washer &…read moredryer usage. And we ran out of clean clothes. I have to say of all the laundromats I've ever been in (granted it's not that many-this might be the 5th) this one is by far the most pleasant. So they have a laundry service here as well. Which means they have employees present in the building. I have never seen that before. But it did make me feel safer & they were willing to answer questions & they were very friendly & helpful. I knocked one star off because they could definitely use more signage explaining how to use things. There were some odd quirks to the machines & she did reimburse us due to that but signage would be more helpful to prevent those mistakes in the first place.

Terrible. Terrible laundromat. Broken machines everywhere. If there were 4 machines in a row 3 were…read morebroken. There was not a single isle or area that broken machines weren't posted. Even with the few available machines two broke while I was there. They had to haul a man's wet dripping clothes to another area to find an operable machine and one dryer broke while the mom with her two kids was patiently waiting to dry get clothes. She waited quite awhile for a machine to finally become available. She loaded her clothes and within minutes that machine broke too. One of the dryers was so filthy. It had twigs, grass, dirt, and dry crushed leaves in the filter and the dryer itself. I went to use the cart to get my clothes out of the dryer and the cart fell over. The wheel was broken on the cart. Do not go here. It's the worst I've ever seen in laundry facilities.

First time customer, I dropped off 4 shirts for dry cleaning and whitening. Although, upon pickup…read morethey were not cleaned and completed to reasonable satisfaction, the owner took charge and immediately started hand cleaning, focusing on the dress shirt needed for my next day travel. He happily offered to redo all 4 shirts upon my return and Maarres Dry Cleaning kept this promise, completing a fine dry cleaning job! An insight to a quality, family operated company is not only it's day in and day out successful customer service but also how it navigates the occasional but inevitable bump in their business road.

Got there around 7:15am and left by 8:45am hassle free…read more Very clean, the washers and dryers take both quarters and credit cards. Variety of washers. Plenty of dryers. Lots of baskets, chairs, and folding tables. This was during that brutally hot week in all of Arizona, and the air conditioning in the laundromat was perfect. Thank you Super Clean.

Very friendly and helpful staff. Lots of machines and they take credit cards. The environment and…read moremachines are clean and inviting.