It's been tough for them as so many past customers no longer need fresh laundered work clothes. Everything has been beautifully cleaned or laundered of late. Great to see they are back with their quality. read more

To start, the person who took my clothes for cleaning and alterations apparently made no effort to note the stains and where needed cleaning. Upon picking them up it was as though they had never been cleaned. The staff there when I came to pick up apologized and offered to clean them again at no additional charge. Well, I would assume no additional charge if they were not cleaned! The alteration situation was a disaster. I had two pair of $120 dress pants let down (lengthened), which I've had done at Rapids Alterations and they were beautiful. One pair was ruined and the other was terribly done. They denied ruining the one pair and stated they were like that when dropped off. These were brand new and never worn, so no. I ended up taking them home after three trips and multiple phone calls and paid nothing. Now I have one pair that will need to be redone by an actual professional and another that at best I can hope no one looks closely at the pulled thread making an odd line in the fabric 4 inches above the bottom of the legs. read more

Great service- Speedy and very friendly! My winter coat looks like new and I'm so happy with all of the items I have taken there to have cleaned. Would recommend to anyone! Oh, and they have a drive-thru! read more

Fairly good job over the past 7 years, though I always had to inspect their work before leaving. However, their new counter-help's complete lack of caring over recent months ended my business with them. Her last act was to starch my suit, incredibly enough, and she simply could not care less... read more

I had purchased a $50 gift certificate from St Cloud Marketplace online. My husband went to pick up his bi-weekly cleaning for $35. They did not tell him that there was no carry over, or credit, so we lost $15. He's been going there for over 15 years and has spent thousands of dollars$ on dry cleaning. No more. We are finding a new dry cleaner..... If this is how you treat your loyal customers---we can find someone else! read more

I have been trying to call this place for the last 2 days. The phone just rings and rings and rings. Then when someone did anwer the phone I was hung up on!! WOW what a way to run a business!!!! POOR POOR CUSTOMER SERVICE!!!!!! read more