Called them to unclog a kitchen drain. They used a cable and it was fixed in a reasonable amount of…read moretime -- charged me $450. THEN I asked them about a bathroom sink drain - they picked out a little hair and charged me $175!! I told the man if it was just a little hair I could do it. I later called the company and complained about the high price and the ridiculous charge for a 5 minute hair removal. The manager promised to refund me the $175.00. I just got my card statement and there is NO REFUND. This company is TOOOO EXPENSIVE and does not have good ethics.

Had a slow kitchen drain. Called them and they fixed it quick...so why only one star?…read more Their pricing is not honest. At each call in the scheduling process I asked for a fee schedule. At each of the steps, I was told the next person would provide it. I was even specifically told I would know before anyone showed up. The last person said the tech was only 25 minute a away and he would provide the quote. Game over. After looking at my kitchen sink, he told me $530 to rooter a single line. I should have told him to leave but he was there and at that point I just wanted it done. Very shady operation.

The plumber was able to cut out the bad pipe and replace it quickly. Did a great job and cleaned…read moreup after himself. I would recommend them to anyone! The price was fair and I will use them again if I need a great plumber!

Called last week and an appointment was scheduled for Monday between 2-4 PM. Had to call at 3:30 to…read morerequest an ETA. Person who answered said she would call back with arrival confirmation and she never called back to either reschedule and/or cancel and the tech never arrived. Would not recommend.

This is the first plumbing company that has had the common courtesy to reply to my attempts to hire…read morethem for what is probably small jobs. Jessie is totally awesome and despite my inability to speak clearly, she was very helpful and didn't give up on me. I know nothing about plumbing and she made it easy for me by telling me to take a picture of my sinks and toilets and e-mailing them to her. They would bring all items and install. The appointment was delayed a week because the sinks didn't arrive by the 1st appointment date. Certainly wasn't their fault. The job was completed yesterday and so far, so good. Now on to another small job, kitchen sink and hot water heater. It certainly makes me feel more confidant and secure in any future plumbing problems knowing I have a trusted resource to do all the things my late husband used to do.

Victor gave a timely bid when we were considering a conventional water heater to replace our…read morestill-okay older one. But he wouldn't bid on our ultimate choice (& Home Depot purchase) of a Rheem hybrid heat-pump tank. Victor was nice, but apparently not interested in installing a tank (and brand) that Riggle had not supplied. ALL Plumbers' Markup Price is considerable.

Professional, courteous, explained everything well, prompt, knowledgeable. Fit me in last minute…read morefor a leaky kitchen water line, great service! Thank you!!

We use Tri-City Plumbing for everything having to do with water in our house. (I have a very…read morerational hatred of plumbing). Most recently Jason replaced our septic tank. He worked with the Benton County inspector to come up with a plan and alternatives and executed the plan in one day. (Jason saved us over $3K compared to another bidder who would have had us out of our house for three days but in town so we could give him a check immediately upon completion). Tri-City Plumbing has replace our hot water tank, replaced a toilet, and supplied a new water conditioner at our house. Jason has always done outstanding work and has backed up his work when we needed help. I will continue to call on Jason for everything plumbing.

Absolutely terrific experience! I had been looking for a quote to replace my 18 year old water…read moreheater. 3 other businesses insisted on setting up visits during the week to give me an "estimate"(sales pitch!), even though I had the exact model and specifications of what water heater I needed. Fernando wasted no time on a Saturday to give me an exact quote via Yelp and text, recognizing what model I wanted, and told me he could even install it that day! We arranged for the install on Sunday; Fernando worked in a tight space in the garage, and finished the install in less than the 3 hour time that he quoted, taking away the old water heater. Fernando was friendly, completely professional, communicated frequently, and listened to exactly what I had asked for- on a Sunday! Our family now has constant hot water, and I feel that we received a terrific value and service experience from Fernando and Perfection Plumbing! A++

From the owner: Perfection Plumbing and Mechanical, Is LiCeNsEd AND BoNdEd…read more I've been in the industry since 2001, joined the UA in 2006. I've been involved in various different backgrounds of the piping industry from R and D sites in computer tech to hospitals and clinics, Residential and Schools, to heavy industrial and light industrial. Plumbing is an EXPERTISE of mine that I am proud to say has taken me 23 years to develop and I'm still learning everyday! I hope to be a part of your project I am extremely confident your satisfaction will be achieved.

Exceptional! We had a disaster and were unable to use our dishwasher due to a huge leak under the…read moresink. We had just had a large party and the dishwasher and sink were full of dishes. I had called another plumber and when they arrived they said it was "our of their pay grade". I called Travis at Mullins and he had one of his expert guys here within the hour. Mullins had it fixed and out the door quickly and at an affordable price - keep in mind this was at 6 PM. The "other plumber" wasted my precious time and couldn't do the job. Mullins has an expert team of plumbers and were a little taken aback that the "other plumber couldn't help us. If you want the BEST, call Mullins Enterprises!!

Called Mullins for a vibration issue on an 18 month old Rheem on demand hot water heater. It…read moredeveloped a vibration that we could hear throughout our entire home and was very annoying. Mullins completed the original installation so I called them for assistance. They scheduled me for today and the service tech Jeff was right on time. I explained the issue and he opened the heater panel to take a look. I turned on the water and he immediately found the problem. The heater enclosure had moved slightly over time and was causing a very slight vibration to resonate up the wall and throughout the house. He placed a piece of insulation foam between the panel and the wall and the problem was fixed. How simple. He said there was no charge and was on his way. Thanks Jeff for a great job.

Reliable Rooter came quickly and dealt with the issue professionally. Very much appreciated, thank…read moreyou.

I called in Sunday needing service on 1 of our toilets. Tuesday was arranged and at 8:55 am Vince &…read morehis Brother & a Helper showed up. They set to work immediately and diagnosed the problem. After less than an hour they cleared the problem and our troubles were flushed away. I RECOMMEND Reliable Rooter 100%. I Couldn't Be More Pleased With Their Professionalism.

After 6 years of service, my electric hotwater heater sprung a leak. Called Columbia Basin…read morePlumbing. Katie ( 509 392 5365) is very helpful and answered my questions and concerns regarding remove and replacing my heater. She even called me back to let me know the approximate arrival of their plumber. Ulices, plumber, was very efficient and thorough in performing the job. He removed and replaced the heater in only 2 hours; to include plumbing the unit to code which it previously wasn't. Was glad for his knowledge...definitely will be a plus for pre-inspection when selling the home. I would definitely recommend Columbia Basin Plumbing team for any plumbing project.....especially Ulices! He installed unit as if it was at his home. Thank you TEAM!

Horrible work. Overcharged. Refused to give an itemized bill afterwards. I will never use these…read morepeople again.