Upon receiving my Geico insurance check of $717.55 for damage to my front bumper on my Toyota Rav…read morevehicle that occurred several weeks ago in Athol, I endorsed the check and handed it to a young man who I assumed was an employee who was behind the desk. I have not heard from anyone to arrange a time to have my vehicle repaired. I understand that the weather has been abysmal but I would really like confirmation that the check was received and that the body work can be done. Laura Patnode I can be reached at 727-746-3982 Thank-you

Steve has been taking care of my vehicles bodywork for 15 years now and I am always pleased with…read morethe attention to detail and prompt service. He is great at getting back to me with questions and always deals with my insurance company without any trouble.

Murphy's strung me along for 4 and a half months and I never got an appointment to bring it in. I…read morecalled April 4 to see when he could get me in. He said May. I had an estimate on 4/11. He said he could do it in June. I called late May to see when in June he would get me in. He said in August. When I asked how all those people got ahead of me he said he would put me on the schedule for 8/18. On 8/13 I left a message to confirm the appointment. He didn't call me back. Next day I went to the shop and was told if I hadn't heard anything to the contrary the date was on. On the 16th I got a message saying I wasn't on the schedule. Fool me once, shame on you. Fool me twice, shame on me. I don't know what the game is... Murphy's Law I guess.

I banged up the right front fender on my car. Took it to Randy and he completed the repairs in 4…read morebusiness days! Car looks like new, and the price was a fraction of what I was quoted by another shop. Please, if you need body work done on your vehicle and you live in the greater Keene, NH area, check out Murphy's Auto Body. Support the small business owner whose reputation rides with every job that he does. Great job Randy.

The people at Steve's are outstanding. My husband & I, while traveling on Rt. 84 got a flat tire…read more Although we had no body damage, the people at Steve's attempted to change our tire (little did we know that our 6-month-old hybrid Corolla had no donut). We called Toyota Care for help. We wound up waiting 3 hours for a tow, but the people at Steve's allowed us to use the lot and the restrooms while we waited. After a ridiculous amount of a wait, Brenda, in the office called the tow company that we were waiting for, and "shook them up". Within 20 minutes the tow showed up. While we were waiting we saw the great body work that they were doing on cars. I would trust these people to work on my car any time. I can't express our appreciation for he kindness we received from the staff at Steve's.

Mike at steve"s is the best have used him several times he is a great guy, he worked quickly and…read moreprecisely, he is a perfectionist. Highly recommend him and his company

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

Doug and his team were great to deal with; professional, courteous, and friendly. The work he did…read moreon my Volvo was flawless, and I got my vehicle back right on schedule. There is no other body shop I would recommend or do business with.

We have brought several cars throughout the years and Doug always delivers a great result in a…read morequick turnaround time. Would definitely recommend (and have!!!). DC

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

Dale's employees like Ed are a fixture of Athol, Orange, and this region of Massachusetts. When I…read moresay a fixture, I mean that they're a member of the community and aren't shy to show it. Just listen to how Ed helped me out when I needed a jump, a tow, and his expertise. So, there I was, at a Sunoco near Route 2. My battery and starter had finally given up the ghost after 10 years of a powerful battery finally being unable to crank my car one more time. But how was I supposed to know after it had jumped and started in the past? So, as I parked at Sunoco, expecting to jump my car, I was shocked by the bad news, and by not putting the positive connection on first. My car wouldn't start. In the cold, I asked my tow truck neighbor, parked, if he could try jumping me. I said I didn't have any money but I had an AAA membership. Ed, his name I learned later as he DID need to come back to tow me, wasn't about to ask for any help. His job was to first make sure people knew Dale's was there and that he was, too. Sure enough, his jumper pack didn't work, and Ed has the experience to boot. "I smell something," was his remark and our common experience. He was confident I had a problem bigger than my jump. So I asked if he could give me a tow with AAA, and he said, sure, as I had a premiere membership and they tow quite a long distance. I just had to call up and see if Dale's was assigned. After I had finally found my new membership card's number, I was relieved to see who was arriving to do my tow. It was Ed!! From Dale's!! He was only a few minutes away, and maybe he informed his dispatch that I'd be calling with a tow any minute. Thank goodness if this is true, because his dispatch caring more about a new call versus a definite need meant Ed had to travel only 10 minutes to get back to me. He had space in his truck to carry me and my child who was managing this displeasure very well this day! The good news for us was that I had a ride coming to get us, so Ed could take my car to a shop I had imagined might help instead of my house. I mentioned their name in Amherst (Gil's), and he knew them, and even told me where. Incredible. I felt like I was part of a support network thanks to Ed and Dale's being aware of the area. Inside the Sunoco, I met their local convenience support, who recognized my tow truck driver. "He's a great guy," was Julie's remark, which I was glad to hear her say. She had already entertained my child and could affirm Ed would get my car where I needed. I can't say if Dale's Auto Body can do a perfect job since they seem to be wearing a lot of hats in this area. However, they aren't some external corporate body, they're local people who care about their reputation and try to do their best with what they got. See what you can to work with them, and I hope you'll have other staff as quality as Ed helping you out. Thank you, Dale's.

I would not recommend anyone doing business with Dale's Auto Body and Towing. I brought my car in…read morebecause it was shaking whenever I hit my brakes. I was told to bring the car into the shop either the night before or that day, and I chose the night before. The next time they called me, I was told that the car was fixed and ready to get picked up. I came in, paid for the service, and left with my car. However, the issue I had brought it in for was not fixed, The shaking was still happening when I used my brakes. I immediately went back and asked Dale to come with me on a drive so I can point out the issue. During the ride, he kept arguing that I needed front brakes instead of admitting that they didn't understand what I was asking for and just fixing what they wanted to. Dale would not fix the issue without me paying more money. In short, I brought my car in, and only wanted them to fix the shaking. They did work I didn't authorize, but did not fix my shaking issue. I was not given a diagnostic and I was not given a quote before these repairs were done. Very poor customer service, I would never trust them with my vehicle again.

I was referred to Norm's Auto Body by another auto shop when I had a problem last year with my tiny…read morecamping trailer's frame. Cody came up with a creative solution and it's been perfect ever since. So I recently went back to him for some auto body work on my car that had scratches from where I rubbed up against an icy snow pile that was full of broken pavement and made some deep scratches that I couldn't fix myself. The fender looks like new. They were even able to get some of the scratches out of the rubber of the bumper. They're reasonably priced, conscientious, and Cody is one of the nicest people I've ever worked with. Everything I've had done has been excellent

Wow, Norm's Auto Body shop is fantastic! Our car looks brand new , as if it had never been hit. It…read morewas a delight to work with Cody and he is a real pro. My daughter is at college in the area and we needed to repair the car. If we ever need the car body repair. I will drive the 3 hours to have Cody/ Norm's to fix the car again!

My 2024 Subaru Outback was damaged by techs from Safelite Auto Glass. I brought to to Matt, he…read morewrote up an estimate, and I just picked it up today. He and his team are amazing!! My car looks brand new! So appreciate and highly recommend this business.

Had a great experience recently with some bumper work. They offered a sharp diagnosis, somehow knew…read morewhat I had done before, and recommended a better approach. All for a very fair price. If I need similar service in the future, I'll head right over.