We hired Don and his team for a few projects. The biggest one in our eyes was the replacement of…read moreour front door (lots of rotted wood around it). Don's people figure out how to repair the damage where others felt we needed a complete replacement (it made the job significantly smaller and less expensive). They arrived when they said they'd arrive. He brings in the right people for each part of the job. The work is well done. I'll use again

I was extremely happy with the work that Don and his team did on my bathroom. He was very…read moreresponsive and was able to come out and give a fair quote right away, and was very upfront with cost throughout. The work itself was very high quality. Don and his team were very friendly and considerate of my family while they were working. Great job all around!

I've used J&M for to clean my wood stove and chimney for two years. I found their add on Craigslist…read moreafter being frustrated by ridiculous quotes on chimney cleaning offered by other companies. I've worked as a contractor and firefighter/inspector for 20 years and know when someone is overcharging. I've found J&M to be honest, knowledgeable, affordable, punctual, and friendly. My wife was home the first year and I was home this year. I recommended them to a friend at work and we were all happy with their service. They charged $129 for a yearly cleaning and inspection. Three other companies quoted me $400+ for the same service. They did not try to upsell or charge me for something I don't need. This is a great small family business that I highly recommend.

I had J&M Chimney Services install my Vermont Castings Intrepid II wood burning stove, and I…read morecouldn't be more happy with the work. The owner was extremely knowledgeable and personable. I shopped around for prices, and he gave me a great price. He went the extra mile and explained everything and showed me how to use the stove. I would highly recommend J&M Chimney Services.

Truly amazing to work with. Always bring a smile to the job. Extremely knowledgeable and happy to…read morework with his subcontractors. We have work together or years . Great projects that are enjoyable and an adventure in a good way. Gary and crew pay attention to details and bring a first class project for both the customers and his subcontractors that have the same values and expertise for the customer. Looking forward to working with you again soon.

A lot of money was paid to Vivid Home Experts of Belchertown and the work they did was honestly…read moreunacceptable. When concerns were brought up, Gary, the owner, completely ignored them. We had other contractors, one a trusted family friend, look at the job, and they all agreed it was poorly done. Now stuck spending even more money to have it redone the right way. It's incredibly frustrating, and based on this experience, there's no way we can recommend this company. Just want to warn others so they don't end up in the same situation.

Pat was great. I called him on a Monday morning explained my situation to him. Sent a couple of…read morepics via text of what I needed to be done , and showed up Tuesday afternoon and went to work. He did a great job, very nice guy. Highly recommend Pats Plumbing!

Pat was extremely fast in response and communicative throughout the hiring process…read more He was very upfront about pricing and his emergency services (leaking shower) that I hired him for was very reasonably priced. He came well prepared to tackle what was needed and got everything squared away immediately. I am very happy with his service and also very happy that I have a plumber I can call for future work.

I was having a hard time finding a reasonable and reliable person to refinish my floors at our Cape…read morehome. I reached out to Steven, he returned my call in a timely manner. After talking with him and hearing my situation, he was willing to take on the job and travel to Cape Cod. We scheduled the date and he stuck to his word and got the job done. Our floors look amazing! I highly recommend Sousa's Fine Floors.

I've never hired Steve to do flooring, but I've seen his work done in his home, so I can attest to…read morehis craftsmanship. His work is top notched. Although I live in Connecticut, I would most assuredly hire him to do mine if I were closer. His craftsmanship is superb, but far greater is his character and his honesty. You will get a quality work done. He won't leave you with a less than stellar floor. I can say that with confidence.

I have been using Mark since 2008 for almost all of my carpentry needs including on my rental…read moreproperties and at my personal home. He has over 30 years experience and can handle any job both large and small. The quality of the work is exceptional and he is a very easy person to work with. He always picks up the phone, inspects the job, quotes, and gets to work and he is done when the job is promised. The quality of the work is also excellent. I've had him do full house gut rehabs and the tile and other renovations he did over a decade ago still look perfect. He's also did very complicated mason and trim projects and always comes out perfect. I highly recommend Mark for any project. I have a included a lot of before and after photos along with a full kitchen renovation he did for me.

Mark installed some shelves in our shed for us. He came by for a quote, went to the store, and put…read moreup the shelves all in a single morning. We are very happy with the new organization in our shed!

I hired KAC to do a bathroom remodel on my first floor and a new shower in my upstairs bathroom…read more They did a BEAUTIFUL job and were great to work with. The subcontracters were professional and easy to deal with . The project manager was great. It took a lot longer than I had hoped but all in all I was very happy. However, it turns out that they do not stand by their work. Months after the job was done, the drywall around my first floor shower started to crumble. I sent Kevin photos. Without coming to see it, he "diagnosed" the problem - that water was getting in between the bathtub and tub enclosure and damaging the wall. He said it was a common problem with tub enclosures and he could fix it for $1500. I said ok and he had his project manager Dave come to look at it. It was only then that we realized that was NOT the problem. When the bathroom was done they had left the round metal part that the shower handle is attached to ungrouted. It was loose and would spin around. I asked the plumber about it when he did the bathtub and shower install and he said "its fine". I didn't question it because he ALSO left it the same way on the upstairs shower. I thought that probably the pipe behind it was fully grouted so that water could go behind the round part but would not permeate behind the tub enclosure. So anyway Dave realized quickly that water was going behind the round part, into where the pipes were and behind the tub enclosure. That was what was causing the damage; the job had been not fully completed. The fixture should have been grouted. He assured me that I would not need to pay for repairs to the wall. I asked Kevin to schedule a repair and he insisted on payment, as we had agreed before. But that agreement was before we realized that the entire problem was caused by his subcontractors not finishing the job in the first place.

Our 1880s shotgun style home was transformed in an open floor plan for better use of the space…read more Kevin and his team did a fantastic job!

Small job, some sheetrock and blending, replace molding on floor…read more Sheetrock was a disaster, not blended at all and they chose the wrong finish paint and the entire job needs to be redone. Construction adhesive on our carpets, the whole job was a mess and now we need to find someone else to come fix everything. They got paid a lot more than what they should have and it may cost us more to fix.

Recently bought a house on which EAW Roofing had done the roof 3 years ago. The roof had a leak and…read moresince the previous owner gave me the invoice, I decided to call them for the warranty. They went to take a look and blamed the chimney flue and after getting the chimney inspected and getting the report stating that it was the roof. EAW said that there was no warranty and they needed to charge if they were to inspect it and charge for any repairs needed. Just to get them to visit took months. I decided to check the roof myself and it's the worst roof job that I had ever seen. They do not stand by their work. I would give them zero stars if possible. I would advise to use someone else as it's ridiculous to have a roof that's a few years old that's leaking and in bad workmanship