Wow. Came on time, diagnosed the dishwasher problem, fixed it, tested the fix, and the dishwasher…read moreis working great again. Eli was fully competent, equipped, personable, and professional. Price was very reasonable. We've used Appliance Service by Paul on other occasions, and we've always been very pleased, which, of course, is why we called them for this problem. Again, we're very pleased.

Paul's Appliance came out at 8:30 PM on a Friday night to service my Sub-Zero when the compressor…read moremotor had seized and the fridge was warm. They fixed it quickly and likely saved me from major food loss and damage. Professional and responsive--highly recommend.

I cannot recommend these guys enough! Rick is the man!!!…read more He knows everything about Fridge and Freezers and probably everything else too! We had an issue with our Fridge earlier this year, and he came over with his 50 + years of experience and made sure it was in working order again! Even double checked to make sure the part he put in was on warranty and for how long! His customer service and genuineness is truly off the charts! Thank you Rick for taking such good care of us! We will be using you again.... but hopefully not soon.

These guys are terrible. Whirlpool assigned me to them. Whirlpool said they be there between…read more8am-Noon. Then the guy called me at 8 and said he be there at 2-5pm. I missed him by ten minutes by the time I came back he said he was too far away to come back. Call to reschedule. I call to reschedule then I give the advice to text before you come like other companies. Lady told me I will call whirlpool to let them know to get someone else for me. These guys customer service

They were quick to respond and worked around my schedule to fit me in ASAP…read more I truly hesitate to post this review because next time I need them they're going to be all booked up. But truly these guys are fantastic. They were honest (they could have completely taken me for a fool and didn't), affordable and efficient. They came and looked at my 10 year old washing machine, had it fixed in minutes and charged me very little. I'm a forever customer.

They were quick to respond to my inquiry. Service man was…read moreprofessional and friendly. He told me what he was going to do and quoted me a price. Unfortunately he left once and said he needed to purchase something. I said fine. Then he left a second time and said he had to purchase something else. He did work he didn't tell me about. I don't question that it needed to be done but the final price had doubled. I could have bought a new washing machine. I just wish communication was better. I had to borrow money to pay him.

I went with Mr. Hart because of the reviews...best on Yelp and in the valley…read more Our freezer slowly stopped freezing on our 3 year old side by side. He looked at it. Tested it. He was thorough in explaining the problem. He was fully booked but made time to examine and then squeezed me in to fix it two days later instead of waiting over the weekend. Whew! He arrived, took it apart, then left saying he had an idea that he thought he could try that he'd been having great success with. He went to get what he needed, came back and got to work again. The idea paid off....making the repair bill go from $350 down to $218. We will definitely call him again if needed! Honest and diligent. I see why the good reviews and how he's been in business for so long.

We had a refrigerator go out that was right on the edge of when experts (according to the internet)…read morerecommended to repair vs. replace it. I gave them (and some others) a call to see what repair shops would recommend. Everyone else just said they could come out and check it out. But Neil called me back and took the time to listen to all the problems (don't buy Maytag) and give some ideas of things to try even before he came out. We decided it was worth having an expert come out to diagnose. Neil gave us a thorough and unbiased assessment and his recommendation. I couldn't have asked for more. PLUS, he was very affordable. We ended up replacing, but I was glad we had Hart's come out.

I'll do a lot of things on my own: change a lightbulb, replace the furnace filter or fill my water…read moresoftener with salt. But when it comes to moving and installing appliances, I leave that to the professionals. I purchased a new dishwasher from RC Willey and told them that I'd like to have it delivered and installed. They let me know that Certified Installs does that work, and I happily paid a little extra for the peace of mind. I called to schedule the install and the lady on the phone was super friendly and accommodating of my tricky schedule. She even asked if I would prefer that the technician wear a mask. As promised, I received a text and a phone call the day of the install and they were right on time. The gentleman who installed the dishwasher was professional and kept the area clean. He got the job done quickly, much faster than I ever would, and tested everything out to make sure it was working properly. He also let me know that they guarantee their installs for a year, so if there were any problems, I could call and they would make it right. I'm holding on to this phone number for when the washer and dryer go out...it's only a matter of time.

The installer was very competent and efficient. He explained the warranty clearly to us. He…read morefinished installing the microwave quickly and we are happy with his work.

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

Outstanding service, excellent value. Recommend Method without any reservations and will use the…read morecompany again for semi-annual check-up of residential HVAC equipment. Sheldon, our technician, thoroughly tested our 12-year-old gas furnace and correctly diagnosed a problem. He is friendly and respected our property. We got a clear answer about a needed repair and he came by the next day and installed two inexpensive sensors. Total cost came to $139. He ran the furnace through several heating cycles while he waited to ensure he had corrected the problem. A few days before we had a competitor's technician take a look, but he didn't find the problem and instead recommended about $2200 in so-called repair parts. Most of those parts had nothing to do with the the problem. And I had installed some of them as new parts only a month or so ago. Talk about a scam. The competitor also tried to talk us into a complete, new HVAC system!!! Go with Method. They are a small, local company dedicated to their customers.

Poor workmanship, low accountability, bad communication, and does not stand by their work…read more My wife and I bought a brand-new townhome about two years ago. Our AC struggled from the first summer, but this year it became much worse. Our home was regularly 78-82 degrees, even with the AC running constantly, and we eventually had to move our mattress downstairs in the living room just to try and sleep. Method installed the HVAC system. After being told the warranty had expired, I had another HVAC company take a look. Their technician identified what was an obvious installation/workmanship issue and evidence that the refrigerant had leaked out. He recommended I contact the original installer before paying for an expensive repair because the issue was so clearly a mistake on their end. He mentioned that his company always honors that kind of work even outside of warranty. I contacted Method, explained the situation, and was told management (Cody) would call me back. After multiple service request follow ups, and more than two weeks, that call never happened. I eventually received another call from the front desk reiterating that the warranty had expired. Never the communication from Cody I was told to expect. I understand warranties have limits, but I expected a company to at least investigate a potential workmanship issue and follow through on a promised callback. If this was my business, I would feel importance in at least investigating an issue if it may have been our poor skills causing the issue. Method may be great in other areas, but that is not the experience we had. We are now facing a significant repair bill on a two year old home, as a result of their poor workmanship and lack of accountability. If accountability, communication, and standing behind your work matter to you, I would encourage you to ask some questions before choosing them.

TL;DR if you need your appliances repaired or looked at, give Lamar's Appliance Repair a call…read more I really appreciate that they were really easy to schedule time with and had a sense of urgency since we were dealing with a refrigerator repair. I realize this was lost revenue for Lamar's Appliance Repair, but I appreciate their honesty diagnosing the problem and being truthful that we were better off getting a new fridge instead of repairing it. Replacing the broken piece would have cost nearly as much as a new refrigerator, but that was also money they would not earn from us. I really appreciate that they looked up any possible warranty angle on the compressor as well. Like I said above, if you need an appliance service / repaired, give Lamar's Appliance Repair a try!

Definitely a family operation. The tech that came out was one of the kids. He knew what was wrong…read morewith my dryer. Took apart the dryer without the need to move it from it's cubby. Went to get the part and repaired it in no time. I would be great if they carried the universal part on the truck and carried a cordless vacuum for cleanup. Pricing was fair-ish, a tad on the mid-high side IMO but not ripoff high. I would call them again.