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Quality Air Products

1.0 (1 review)
Open • 8:00 am - 12:00 pm

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4 years ago

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Advance Auto Parts

Advance Auto Parts

(5 reviews)

My prior visits to this store were all good. Today was different…read more My 2 YO Advance AGM battery wasn't holding a charge. I went in for a battery check. The lady at the counter resisted testing it. She rather rudely questioned me . She challenged if I had bought the battery at that store. FINALLY, she condescended to check my battery. My battery tested weak. The lady said I should take my battery home and charge it. I asked about my Advance guarantee and she said they replace the battery ONLY if they charge it and it then fails testing. Note: she told me they only in response to my specific request. Also note: she NEVER offered to test for warranty. What a disappointing encounter. This was unlike any I've ever had at this store or at other Advance store around the country.

Absolutely horrible! Ordered something online last night…read more This store is 80 miles from me but the only store showing the merchandise in stuck. So I ordered it with only option, store pickup. Today I was ready to drive 80 miles for it but was wise and called to make sure they have what I ordered. Guess what! They didn't! And the explanation of my question, why is that I haven't been notified about this? " I have no idea, I don't know who was here last night! " For real??? They asked my number and email address in the order form and my order was supposed to be ready 30 minutes later, yet they haven't noticed 18 hours later they don't even have it!!! I'm glad I called! This is a joke, these employees should be fired!!!

Quality Air Products - autopartssupplies - Updated May 2026

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