They don't even deserve the 1 star. I will NEVER recommend this company. I will be reporting them…read moreto the BBB. Brothers, William & Wesley Alves own this business. I can't speak for William or any of the employees, but I sure can speak for Wesley. I needed service on my AC which Wesley installed in my attic approx 5 years ago. Recently, the unit, out of nowhere just shut off. A 5" diameter water spot appeared on my ceiling under the location of the AC. I spoke with Wesley, assuming when he said " I will be there Monday" it would be him coming to service it. Instead, Wesley sent his 2 nephews. They came without a multimeter tool needed to test the outside condenser & without a ladder needed to enter my attic. After 30 minutes of "looking" at it, they determined the AC water pan in the attic overflowed (onto my ceiling) due to a non-working overflow switch. They drained the pan (with our garden hose because all they had was a small pail to go up & down the attic). When they finished, I was told the overflow switch was old & not working, they drained the pan & the ceiling would "dry up quickly because it's so hot up there". And to "call if you need us". I paid them & off they went. This was Monday. On, Friday, there was a 4'x2' long water spot on my ceiling with water actually dripping onto my floor, along with ceiling paint peeling. I immediately called WW Brothers. This was approx 3:00 pm. I spoke with Wesley. Basically, I was told he wouldn't come out because it was " a Friday afternoon & I am now on overtime. Who calls on a Friday afternoon, expecting someone to come out. I tried explaining my situation ....that the problem the nephews said was fixed was obviously not fixed & they told me to "call us if you to". He proceeded to tell me "he had a golf tournament & he needed to spend time with his kids". Now, mind you, he advertises 24 hour service. We argued for a bit & his voice got louder, his words became very inappropriate. He was very argumentative, rude, disrespectful, & a poor representative for that business. In my opinion, throwing the "F" word around is just plain unacceptable. On, Saturday, another company serviced the AC unit. The overflow pan had a crack in it & needed to be replaced. The overflow switch that wasn't working, that should have been replaced was replaced. I have no problem paying whatever a service costs (as long as the service is acceptable). However, I am a senior citizen on a fixed income. I am not only out the money paid to WW Brothers for doing nothing ($250 for draining a pan & approx 30 minutes of their time). Because of WW Brothers' shoddy service, I had to hire another HVAC company to correctly service my AC. (and I will say there was NO COMPARISON to the customer communication). Additionally, I have to hire someone to repair the water spots and paint the entire ceiling.

I have used these guys quite a bit and they always exceeded my expectations. They are very…read moreknowledgeable and very dependable. Today I woke up without heat with furnace problems.I gave them a call and they were here within the hour. I had heat within 2 hours from my phone call! Will not hesitate to use them when trouble arises with my heat,water heater or AC. Great job guys and thank you again!

GREAT SERVICE BY Scott's Oil Inc. My central air conditioning drain was plugged up, and water was…read moreall over the floor. They were speedy in their responses. Their young technician was very knowledgeable and very Friendly. Plus when you call them, they are so friendly and helpful. I highly suggest them. They installed my Central Air System, plus I get my oil from them too.

I had a company that literally took advantage of oil consumers (Petro). I switched to Scott's Oil…read moreand I believe in helping local businesses/owners. Scott oil places customers on a monthly rotation during oil burning months. You will never get caught without oil, and because you are rotated each month depending on usage, the bills appear more manageable because it's not an entire tank getting filled. I have been in situations where I needed emergency service, and was assisted same day. They also clean furnaces, replace parts, new installs etc. They are a reliable company. I'm keeping them!

A+ Service and quality. Friendly, knowledgeable,…read moreprofessional and helpful employees. Went above and beyond to help and answer any and all questions I had. Overall 10/10 + rating - Extremely satisfied and I would highly recommend this company to others.

Fixed one problem and created another. They came out 4 times to fix the problem they created and…read morethe issue is still not fixed. Now they want to charge me to come out again. I mentioned the problem was due to your work and if it was done correctly then Emonds would not have to come out over and over. They refuse to fix it unless I keep paying for them to look at it again and try to fix it. Going elsewhere these guys do not know what they are doing.

Castillo & Daughters Affordable Heating and Cooling Repairs did an amazing job servicing my A/C…read more From start to finish, they were professional, knowledgeable, and genuinely committed to making sure everything met my expectations. You can tell right away that this is a company that takes pride in their work and treats customers with honesty and respect. The service was thorough, the communication was clear, and the pricing was more than fair -- especially for the quality of work they deliver. It's rare to find a company that's both skilled and personable, but they truly are. My A/C is running perfectly now, and I couldn't be happier with the experience. Highly recommend Castillo & Daughters to anyone looking for reliable, affordable, and trustworthy HVAC service.

Very pleased with this company. Bought a new home that had been neglected and Jonathan "fixed"…read moreeverything that was wrong with the heating and AC units. Thank you for the great service!

I received a call back from Kevin Sr. shortly after leaving a voicemail. Kevin Jr. came by the…read morefollowing day as scheduled. He was able to troubleshoot our electrical problem and restore power to our bedroom. Kevin Jr. was friendly, professional, and affordable. Should I run into electrical issues again in the future, I plan to use N.E. Energy Concepts and would definitely recommend them to others.

These guys are great. Friendly professional service, neat and attentive. They've made a couple of…read morelast minute calls for me as well.

Everything turned out well eventually. Have no more leaks. Very happy to have running water again…read morePlumber was very understanding of my cancer dx. I apologize for being hysterical but I am in a very crucial time because I have no immunity.I had a stem cell transplant and there are no guarantees. Dx is Acute Myloid Leukemia. THANKS FOR EVERYTHING . PAT BLOUIN

I highly recommend RCL Mechanical that recently replaced my gas hot water heater. From the first…read morecall to service rep, Michelle it was evident that the company has integrity and strives to give the best service possible. Price with discount was very good. The level of Tyler's technical work and his expertise exceeded my expectations. Communication with Michele and Tyler throughout the process was timely and so helpful. Finally, I am looking forward to being in the RCL Home Care Club!

I had initially called Mansfield Oil when I ran out of oil... but Keith and Kathy are pure gold. I…read morehave since had them save me thousands of dollars ... I was told by another company I needed another boiler... 7k .... Keith fixed the aquastat and it was perfect all winter. Air conditioner broke, and another company told me new system and he fixed the capacitor and it was a nice chilly ac all over again! I love them!

Great service. My central air conditioner decided to stop working at the beginning of a heat wave…read morethe day before the 4th of July and I tried several companies to come out and fix it. Mansfield was the only one who could come out and fix it on the day it broke. Tech was great and explained what the problem was and had me back up and cool again. Reasonably priced and efficient. Highly recommend!!!

RLF Heating & Cooling is the ABSOLUTE BEST! Bob Fleming will be my HVAC guy until the day he…read moreretires (hopefully never!). It's difficult to explain how much I recommend RLF Heating & Cooling. Where do I start? In mid-June of 2026 both our upstairs and downstairs A/C systems were completely dead. Bob Fleming came to the rescue in a big way! It was H-O-T hot! And it was very uncomfortable to sleep upstairs with no A/C. We decided to install a SEER20 Bosch 36k BTU Bosch heat pump A/C system, which supplies both A/C and Heat at a cost effective rate. It was a big project that also required replacing the air handler in the attic. Since this wasn't going to happen overnight, Bob went out of his way and bought 3 new window AC units for us to use upstairs (which he installed) until the work was completed. He didn't charge us a penny for these. He let us borrow them for free! That bridged the gap perfectly. The new A/C system works perfectly! It's quiet, efficient, and very professionally installed, along with a smart Ecobee thermostat that I quite like. The heat pump also supplies heat during the winter. Bob smartly set it up so that it automatically uses the heat pump when the outside temperature gets down to as low as 35F. If the outside temp goes below 35F, then the energy source automatically transitions to our pre-existing natural gas system. Supposedly that's the sweet spot to use both systems as effectively and cost-conscious as possible. It's brilliant! Bob also reinstalled our old A/C lines that went to three different mini-split systems on the first floor. He professionally pressure tested everything, and it's all working perfectly. Bob was so polite, asking whether it was okay to work past a certain hour as he wanted to get the job done as quickly as possible, while also respecting our family's privacy. He cleaned all of his work up leaving nothing behind. That summer, I felt in a strange way that Bob became an extension of our family. He was so polite to all of us. We thoroughly enjoyed having him around the house, and completely trusted him. I am so fortunate to have found RLF Heating & Cooling. His reviews were fantastic. That's why I reached out to him for our projects and he still totally surpassed my expectations. RLF Heating & Cooling for the win! 100% recommended!

Bob hardworking and conscientious. I recommend RLF for any HVAC project…read more Was quick to replace our failed unit during the busy summer months.

I should have written this review about one year ago. Long story short, My Oil Burner failed…read moreprematurely (10 years old, Heater Core Rotted) and it was determined that it had to be ripped out and replaced. This Weil McLean Boiler was originally installed by Dorsey. The "Heater Core" Cast Iron Casing was made in China. Caveat Emptor, stay away from Chinese manufactured products. I solicited three quotes for a new Boiler and two were in the $7,000.00 range. Jim Dorsey's quote was in @ $1500.00. Though my Boiler was no longer in warranty, Jim worked out a deal with Weil McLean and got me a replacement unit for free. The $1500.00 quote was for labor only. In Jim's opinion, a Boiler should last for 30 Years. Jim went way beyond the call of duty and took care of business in a timely fashion. Also, he has a great crew of people working for him. All are very professional and really care about customer service.

Absolutely horrible, dishonest company. Came out twice and did nothing, but sure as hell wanted me…read moreto pay duplicate bills. NEVER use them; they've had a horrible reputation forever!

We scheduled them for a deep clean of our split units and the condensing unit. They were very…read moreknowledgeable and thorough. Answered every single question I had. Initially I thought it was "overpriced", but it was DEFINITELY worth the money. Everything looks brand new again!

The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!