Used deacon plumbing to hook up a new irrigation system.Problem was,it leaked.Am handicapped and…read moredidn't go down cellar for quite some time. WhenI did go down stairs,the floor was flooded and sheetrock was wet. Caused over 5000 dollars in damage.Had servpro make repairs.Excellent company. Deacon was miserable to work with.At first told me their insurance would take care of it but lied.Had to go through my insurance and pay the 750 dollar deductible. Wouldn't ever do business with Deacon again. The women on the phone is nothing but a liar.*

I just tried to get an estimate. So I called my contact at the Deacon. The lady on the phone was…read moreEXTREMELY rude. I called once and didn't even finish my name before she hung up on me. Called back and she answered, "what?!" I called back again to complain and let them know that this is not how to answer a phone in any situation. That is not what I've come to expect from Deacon and I won't be coming to them again.

Mike came to our house to disconnect and reconnect our gas burners so we could install new…read morecountertops. It ended up being more complicated than expected to reconnect the pipes, but Mike and his team made sure it was done correctly. He will be our first call next time we need a plumber. I would highly recommend him to anyone looking for a reliable plumber.

Did a great job fixing my water hammer and came in on budget...highly recommend :)read more

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony does exactly what he says he is going to do, and he does it in a timely manner. His price is…read morereasonable to the job. He is a true professional. We love working with him. This is not the first time, and we will certainly work with him again.

I had to call Roto-Rooter in an emergency because my toilet was clogged. They came out within 2…read morehours and Elie (8573) came in with a smile on his face and said "Don't worry the Dr. is here." He was here for about 45 Minutes and he fixed my toilet. He was friendly, informative and helpful. His smile set my nerves at ease. I would highly recommend Roto-Rooter more specifically Elie; however, the service department I spoke with to set up the appointment was also friendly and attentive. When you have an emergency definitely call Roto-Rooter

The service man (shawn) was terrific. He arrived promptly when he said he would - he took on the…read morechallenge of a difficult task- figured it out and got the clog cleaned out even though it was more than 50 feet away from the kitchen sink0 and three different pipe sections away! Did it all in 90 minutes- the day before Thanksgiving! Thank God right !

Respond to the text messages and give a follow up. It would be helpful to have a firm plan of when…read moreservice is available.

These people are just crooks. Ask to come out and do a maintance check up and they cut off the air…read morecondition and did what they call a check up. After a short time they inform me of trouble with the whole air and heating system. Then left but did cut back on the air condition. Leaving me with a non working air condition. Tried calling back but keep getting run around with appointments and no one showing up. HOW DO GIVE NEGATIVE STARS

I just want to commend Mark from Zeolla Plumbing for his beyond exceptional service today. He went…read moreabove and beyond to find the source of a mystery leak and repaired it quickly. I only wish every contractor that came to my house was as professional, courteous and thorough as Mark! Kudos to Zeolla plumbing for providing your customers with service like this! I would not use any other plumber!

Dishonest and high pressure sales tactics. I have a 3 fam that I rent out. One of my tenants…read morecomplained about not having heat. I made an appointment with Zoella for the next day. Upon arrival the tech called me and said my systems were so old they would not touch them. They said two were not working (which was a lie) and that I should replace all 3. They made a point to stress safety as their top concern and also said I would never be able to find parts. They quickly gave me a proposal and stressed that they needed to know right away to make it happen for the following week. All this despite having never even looked at my systems to see if they could figure out what was wrong. I was able to get another licensed heating company out the same day. The other company's tech confirmed that two of my systems were operating exactly as they should which was confirmed by my tenants. The unit that I called about needed a new transformer and it fired right up without issue and the tech confirmed all 3 units were operating safely. Zeolla operates akin to a dishonest mechanic or a surgeon doing unnecessary surgery, and these guys should be investigated. The worst part is that they were willing to let my tenant go without heat for an extended period of time in order to con me.

had a fantastic experience with Casper. They took the time to inspect my furnace and gave me an…read morehonest assessment without any high-pressure sales tactics. Their customer service and professionalism are top-notch. It is hard to find companies with this level of integrity. Highly recommend Casper to anyone in the area!"

We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.

I requested help with an older Central Air system that was not running. These gentlemen came and…read morecharged a fee just to assess the problem. They came another day and tried their best to fix the problem. For their trouble, they charged a large sum to not fix anything. They charged for parts they purchased but could not fix the issue. That is not a good business practice to pass that cost to the customer when you were unable to provide the service. Significant money was spent and nothing was fixed. They offered to come back another day where they would attempt to fix the problem again and charge more money if they were successful. They took a week to follow up on that offer. Thank goodness I found someone else who charged less than their assessment fee to fix the issue. That included replacing necessary parts. The other professional was able to immediately diagnose what they did wrong and provided all the options for moving forward. I can't speak for their other services but would not recommend for Central Air repair.

My boiler stopped heating on a cold early Sunday. I reached out to Peri in the morning. He came…read moreover to diagnose and fixed the issue in the afternoon. He was professional, walked me through the safety checks, and made sure everything was working before leaving. Highly recommend this company. Fast service and reasonable price.

Mark is a great plumber with an extensive history of experience and is your "go to" local plumber…read morefor all your residental needs. He is generally very helpful with knowledge and good with talking through planned permit work or a good story to boot. He just recently installed the final touch for a whole home portable backup generator at my home, a new 3/4in gas line basement run to supply the generator (or maybe a deck grill someday), the inspector was very accomodating and approved the work quickly! He has also previously helped with regular maintenance like water heater anode rod replacement and a few gate to ball valve replacements for leaky or seized water valves. See photos below of the gas line connection and whole home portable backup generator setup. Apparently it's "unusual" here in MA to have whole home portable backup power (Costco bargain!), everyone is told a $15k concrete slab generator is the minimum, at least, that is what Castle Electric said to me! Do it yourself for a 1/3rd of the cost with Marks help and skip the upselling from the "other" options out there!

Norwood plumbing is simply the Best around. Solid service for 11+ years at our home. 5 Stars all…read moreday. Thank you Mark!

Look no further! Level of service and professionalism you…read moredon't see every day. Keisuke was prompt, courteous, and quickly diagnosed and fixed the problem. Highly recommend! Thank you Keisuke!

Done as expected. A bit delay due to busy schedule. I have to push multiple times to kick off the…read morestart. But the job is done well.