I have lived in Fox Ridge Apartments for over two years and love it here. My apartment is exactly…read morewhat I want with all the amenities I need and none that I don't. The building I live in is in a quiet area away from traffic and I feel secure, which is important to me as an older single person. Management and maintenance staff are responsive, helpful, and friendly, grounds are well-kept and landscaped, and the complex is clean. I was able to add a garage just steps from my apartment which is useful for storage as well as for keeping me from having to deal with snow and ice removal in the winter. I couldn't be happier with my choice to live here!

When I first met the leasing rep, Paige Schuckman, I made it VERY CLEAR to her I wanted quiet…read moresurroundings; no closeness to a noisy street. The unit available was right on Renaissance Street. I expressed concern. She assured me, "Oh, it's a really quiet street, it's mostly residential." She lied her head off. That street was incredibly noisy. All day long, trucks went down it. Furthermore, there was traffic all the time. I couldn't count to 30 without a car going by. The building has poor soundproofing, so all throughout the day (I work from home) I'd hear the "WHOOOSHHHHHH!" of cars going by. Paige also FAILED TO INFORM ME of the deep fissure cracks every 50 ft. on Rennaisance. Every time a vehicle heavier than an SUV went over them (which was frequent -- all sorts of trucks with flatbeds, UPS, Amazon, etc.), I'd hear loud rattling of metal. All throughout the day. I don't believe for a second Paige wasn't aware of the noise. Maybe this didn't bother other people, but that's beside the point, because I made it VERY CLEAR how important a quiet ambience was to me. But Paige was so eager to fill the unit to get her commission. She SHOULD HAVE warned me about Rennaisance and suggested I wait for a unit deeper into the property to open up. Call me hypersensitive to noise, but that doesn't excuse Paige for LYING. Furthermore, Fox Ridge Apartments says it's smoke-free. Only after I moved in (she would't let me go inside the unit before I signed the lease), did I realize the place stunk of smoke. I insisted it was coming from below me, and Paige kept denying this possibility because my wall neighbors said it was from below THEM. The wall neighbors complained only AFTER I complained to Paige, who then had a note posted on all the doors about the complaint. I learned that there'd been previous complaints about the smoker, yet he was still living there!!! By coincidence he moved out soon after, but I continued smelling the smoke. I kept telling Paige it was coming from BELOW me. Finally they decided to check the unit and discovered incense materials. The lease very strongly implies that this is a violation, yet Paige and manager Lisa Tate kept delaying pursuing it, giving the excuse they had to consult with their lawyer. But finally they took the matter seriously. It took FIVE MONTHS of me complaining to get to this point. FIVE MONTHS. Paige had even suggested that maybe I was smelling their cooking; that's how much she refused to believe a tenant. Like, what kind of cooking smells like an ashtray? If you're a nonsmoker and move to Fox Ridge Apartments, and your neighbor is smoking, you may wait FIVE MONTHS to get some action taken. Another source of noise is garbage trucks up to THREE TIMES A WEEK emptying Dumpsters that are nearly empty!! What a waste of money; that's why rent is high there. PARKING IS A NIGHTMARE. No assigned parking, and too few spaces. I often HAD DTO PARK IN THE STREET!!! Guests are allowed to park smack in front of buildings while tenants are forced in the street or to take parking several buildings from theirs. The gate near my building didn't work for many tenants. That's another thing Paige failed to tell me: frequent noise from the opening and closing of the gates, which were right outside my unit. All day long I'd hear the humming and then metal clanging. Though this may not bother everyone, that's besidei the point because, again, I TOLD PAIGE VERY SUCCINCTLY I WANTED QUIET AMBIENCE, and she bloody outright lied and said Building 9 was in a quiet area. Never mentioned the gates; LIAR. Because the gate malfunctioned for so many tenants' keypad code, I'd be hearing all day and evening idling engines, as people struggled at the keypad to open the gate. I could clearly see this from a window. Another issue: I put in four repair requests for items that were in disrepair at the time of move-in. Nobody ever came by, yet I received email conformation that someone came by and fixed the issues. NO, NOBODY CAME BY. I worked from home, unless they were the Invisible Man. But nothing was fixed, either. What a messed-up system at Fox Ridge Apartments: Phantom emails claiming the Inivisible Man was over and fixed repairs. NO INSULATION in walls; I could hear neighbors TALKING. Another review here says the walls are well-insulated and you can't hear neighbors. Either that person had significant wax buildup in her ears, or her neighbors never spoke, giggled or listened to music. Trust me, YOU WILL HEAR EVERYTHING. Don't rent at Fox Ridge Apartments. You will NOT get what you pay for, and if you don't mind noisiness, then you'll certainly cringe at the lack of parking spaces.

Truly baffled that this complex has such a bad rating. We've lived here for a few months now, and…read morewe have yet to have a negative experience. Every single maintenance request has been fixed within the *hour* I'm not even joking. It's always clean, the amenities are great, and the people who work at the complex are so warm and welcoming, especially Liz. She's so great! We are really thrilled to be living here and would highly recommend it.

they were rude to us they weren't very welcoming they…read morekicked us out they didn't let us look At the apartments

Avoid at all costs. Their office hours are a myth. On the second day of my lease, I stood outside…read morethe office for an hour waiting for someone to show up. Nobody showed up even though their signage said they were open. Don't rent from someone who cannot even keep their own office hours.

The place is very nice and accommodating until you end your lease…read more HEADS UP: they charge everyone a cleaning fee even when you clean your apartment spotless. They also charge you for broken window clips even if they were previously out in your initial apartment inspection. They have A LOT of hidden charges that aren't in the lease agreement.

The staff here is rude and condescending. They send mass emails to everyone who lives here,…read morecomplaining about other tenants and threatening them with lease violations. I was asked to figure out which tenants were smoking in the stairwell and report them to the office because the staff has no desire to actually do their jobs. Also, if you request maintenance, it takes them 3+ days to actually show up.

Everything is very good, but what's wrong with Sofia? I went to tell her that in front of our…read moreapartment there was a lot of dog poop and she said she didn't care and ended up taking me out of the office, as if I couldn't be in that place I pay my rent every month to be able to request cleaning of the green areas and she got upset that's why I think they should put someone more competent to talk with us! she didn't have respect for my person if you see this I'll just tell you God bless you!

We have been here for almost a month as so far we have loved it. Granted it is an older apartment…read moreso there is wear and tear but maintenance has been amazing helping and fixing any issues that have arise. Front desk Brianna and Michelle are super sweet and listen to any concerns and problems we have. We have a garage and it's very nice for parking and keeping items stored away. Neighbors have been friendly and the hot tub is always warm and clean.

This place is a joke. The management are cowards and never handle any issues.... instead, they just…read moremake more rules. There is never any parking available, they have very little variety of machines in their gym, and rarely do any proper landscape maintenance(causing flooding and making it a breeding ground for mosquitos), oh and they will make lame excuses if they don't want to pay for residential problems(such as too many bats on peoples patios) Until this place can learn how to properly manage an apartment complex, I recommend looking elsewhere.

I'm finally home I am so happy and thankful for this place brand new apartment I love itread more

To start out they give out gift cards for reviews so don't trust the recent wave of high reviews…read more Don't ignore the red flag, they don't show you the actual apartment you move into, they cherry picked the quiet unit and use it as a show unit. This place has great looks and feels like it could be a good place to live but like many reviews touch on I believe this place is unreasonably loud. Like they forgot to do any sound proofing between floors. I have air purifiers and fans running in all my rooms otherwise I would be able to hear every conversation my neighbors have upstairs. I have rented for a couple decades and I have never experienced having this much noise from my neighbors bleeding into my apartment. I feel like I have no senses of privacy or peace and have to commonly move from room to room to escape the excessive noise. You can hear every step your neighbors take and can tell exactly what room they are in and what part of the room they are using. When someone is home there is constantly noise coming from above. You get to know every time your neighbor uses the toilet when you hear the wild rush of the water running through the pipes in the walls when anyone flushes. Also the drain pipes will knock and bang on the walls when any water is being used above. I had to adjust my entire sleeping habit to follow my neighbors otherwise I wouldn't get any sleep. If you try to get help with noise coming from neighbors the maintenance staff will just belittle you and tell you it is what it is. Maybe you will be lucky and get a quiet unit the top floor would probably be nice to live in. Just had a new neighbor move in and I share a wall with them. They stink and that stink transfers into my apartment through the bathrooms, I guess it comes in through the wall where the pipes go through. Every time I think this place can't possibly get worse something new pops up. Any time it snows I get an ice skating rink right In front of my door, this place has poor drainage and causes a lot of icy conditions. They had the roof redone recently and there are roofing nails all over the lawn areas. This is the most uncomfortable I have ever been renting anywhere.

So, the husband and I have been here for 5 years and I can pretty much echo previous statements;…read morethe apartment itself is nice, amenities are nice other than gym and pool closing a lot for maintenance or various reasons, on site work orders are handled in a pretty quick manner and maintenance workers here are wonderful. However, the leasing office is just.... Frustrating. We're supposed to move out at the end of the month, and it has been such a difficult time just trying to reach the leasing office about our pre-inspection and walk through. Everyone keeps saying they'll call me back, etc yet that never happens and every time we call or stop by to try and get it figured out it is always "sorry Jenny is the only one who knows" well our pre-inspection was the Sept 13th and now it's the 24th and we haven't heard back despite us calling and stopping by the office. Mind you, nothing is broken and we've really taken care of this place but they've bled us for money before, tried charging us month to month fees after signing a lease, claiming we didn't give appropriate notice before moving (I quite literally had to provide calls and documentation proving I did), didn't tell us when certain forms were do, and yes, our fireplace quite literally never works. Frustrating to say the least. Whatever you do, living really isn't that bad here but if you're dealing with the leasing office, GET EVERYTHING IN WRITING. EMAILS, CALLS, ETC. DOCUMENT EVERYTHING!!!!! Though I think you should just do that anyway

9/20/19: After having lived here for 2 years, I've moved…read moreout. Overall, Gunbarrel is a nice quiet neighborhood and is nicely located near trails, downtown Boulder and Longmont. The apartments are within walking distance from a market and some small restaurants which are nice. If you like quiet but not too isolated, this is a great neighborhood. The apartment was bright and open. Maintenance staff are professional and fast---the best! I also liked the common area with TV, fireplace, games room. Very nice. I love the availability of the mail lockers when packages are delivered! Now onto the less than positive side... The insulation is very poor. My bedroom has an outside wall and it's freezing in the winter! The walls are paper thin, so my next door neighbor's TV, arguments, and things they do in their bedroom was clearly coming through the wall waking us up. Several times, the hallway outside smelled like a drug lab and we felt sick. It started permeating into the apartment. I complained about it, but it just didn't go away. We are finally relieved we moved. It was a nice and beautiful area and I think the builders could have put in more quality, considering the rent we paid. (Oh, renewing your lease at the end of the year will shock you)! However, the last straw was the residents they put in there who shared their smokes through all the hallways and vents. It was disgusting and a health hazard. I wondered about families living there with kids. 6/20/17: Beautiful place! The best part I love is how very quiet it is! Ashlyn (Ash) was wonderful and patiently answered my many questions two days in a row! I saw friendly people walking around with their dogs---a very pet-friendly place! I love it! Great customer's service!

I moved here at the end of June running away from Miami skyrocket prices sadly life situations…read morehappens and went trough a financial hole and couldn't afford rent or anything because I had to support with money my moms chemotherapy treatment back in Venezuela So I got evicted didn't go to court because I surrender the property and returned temporally to my aunt house in Florida. Now this guys charged me for the unpaid rent of course that's logical and and extra almost 7.000$. When I called Amy this really nice lady asking for some leniency, she told me "you are lucky that we didn't charge the full year and that we only charged you and that you didn't go to court", yes Amy I didn't go to court because I signed the papers you guys sent me and I decided to left voluntarily, there's wasn't any fighting to do but guys this it not the worst, the management of the building was charging me also for the first month of rent and while doing my taxes and checking my bank statements I found out that I indeed pay for the first month. Not to count all the harassing call by the debt collection agency threatening to put in on my credit if I don't make a payment Amy you deserve a special place in hell for treating me like that I don't event know you or saw you anytime while living there what did I do to you to deserve that treatment? I hope you never go trough financial trouble throughout your life. Also I know that apartment was rented really fast because I forgot to disconnect electricity for about 2 weeks and the consumption wasn't from an empty apartment waiting to be rented