there are not enough words for me to express how grateful I am for Chris during this time. I just…read moremoved in and my washer, my dryer, my bathtub heating system, and my garbage disposal were not working correctly. Not only did Chris have to come three times to help me because they needed adjusting, but he is one of the nicest people I've met on this facility and he's very quick about responding to request. I am so thrilled to have him available to help me, and hope he knows how much I appreciate him

I cannot say enough great things about the responsiveness and professionalism of the maintenance…read moreteam. They go above and beyond to make this a great place to live.

David R. I moved…read moreinto the apartment complex in 2017 and my resident experience has always been excellent, outstanding and professional. Cortland Flatirons staff responds immediately to same day requests, including maintence issues. They are friendly and courteous, and take pride in following up promptly on messages from residents. Kudos to Austin, Abigail, Alyssa, Chad, Kyle, Stephanie, Tyler, and Candy.

Great apartment complex. Management very committed to updates and renovations and maintenance was…read morealways responsive. Wish they hadn't added valet trash, was not a good value for the additional charge.

We've been living here almost nine months now and it has been a great experience!! The office staff…read moreare friendly, inviting and are involved in making this a true community. We've never had any serious issues, but any concerns we've had, we can just go to the office and mention it and the office staff make sure it gets handled. The maintenance staff are also amazing!!! After barn swallow nesting this spring, they not only pressure washed our porch to get rid of all the bird poo, they also put up netting so the birds wouldn't be able to come back!! The community spaces and grounds are well-kept and clean every time we use them (from the gym to the pool to the mailroom​). Overall, just an excellent community to call home!

My experience with Camden was far from great and it's very disappointing. First issue was paying…read moreway to much for a 1 bedroom apartment and they raise rent even more, wouldn't been so bad if they were consistent with the services that they make you pay for. For example 30 dollars is added to rent for a community fee for them to hire people to clean, in these pictures people leave their dog poop everywhere and it's so embarrassing when guest come over and they smell strong urine and smell and see dog poop all over the community. You pay 25 dollars for valet trash pick up and most of the time they skip the building or leave peoples trash in the hallways. Elevators are either getting maintenance on and if they are working they are disgusting, snot, hand prints and dog urine most of the time. Hallways never get cleaned just gets sprayed with cleaning spray to mask the smell and a lot of urine stains. Robert Sheppard "Bobby" works with the leasing team very very inappropriate and unprofessional with my girlfriend on the phone blocked her number from the Camden phone list. He has laughed at my girlfriend over the phone and hung up on her. We also had been sexually harassed by a man at the dog park and Camden did absolutely nothing about the situation just had a meeting with us telling us we shouldn't have defended ourselves basically. The appliances inside our okay. The vanity in the bathroom was super chipped, the floors were scratched up, the kitchen counters were super cracked, and the garbage disposal smelled like fish. That's when we moved in. This was just our experience everyone's experience is different. If you do decide to live here just think real hard before moving in. Lots of money and when you move in they will be asking for more money. Looking forward into moving to an apartment that's 1640 in a very nice community with the same luxury appliances with a better apartment team. Do better Camden.

I haven't lived in an apartment for decades so I waited to write this review fearing I would be too…read morecritical . Having lived here for almost a year now I feel I can grade fairly based on input from many other residents and my own observations. I will start at the front and work my way to the back for this review. The front office people were recently replaced and I don't know if they lacked resources from the property company or if they just weren't competent but they were friendly but didn't do much to manage the property. Now the front office isn't open as much and it was closed a lot prior to the front office change. The elevator was not operational for more than a month due to water running off the roof into the elevator shaft. The workout room has been flooded twice and shows signs of that, hopefully mold doesn't develop in there. The stairwells are usually dirty and doors are propped open on a regular basis. I saw a cleaning crew here one day about 3 months ago and I watched as they only vacuumed the front hallways on each floor but avoided the back half of the hallways. I assume the apartments they show to potential residents are on the front side so why vacuum the other half. The back stairwell that leads to the parking garage is dirty and has only been cleaned once in a year and that was after some prompting from residents. The ground floor door with fob access is like playing roulette, it opens some and sometimes not. The overhead garage door malfunctions and stays open for days at a time occasionally. The trash bins were overfilled and trash was piled up on the ground for weeks causing stink and mice were observed running around in the trash. There are 4 dumpsters for these two apartment buildings, not nearly enough. Dog poop is everywhere you walk around here. The property street lights have been out for a year making for a very dark exterior and causing safety concerns for people. The apartments themselves are nice but the quality of the build is subpar and the property management doesn't seem to care about any of it. For the excessive amount they charge for rent I am not surprised that we have lost so many good residents who cared about these things. I would not recommend anyone renting here, there are plenty of apartments for rent around here. I gave two stars because the apartment itself is nice.

I rarely leave negative reviews, but after almost a month without working AC, I feel obligated to…read morewarn anyone considering living here. In the last two months, my air conditioner has broken down three separate times. Every repair has taken 10+ days, and as of today, it's still not fixed. The latest update from the leasing office? The replacement parts may take another 8-10 weeks to arrive. The temporary solution they proudly told me was "going above and beyond" was a portable AC unit. While I appreciate the effort, it sits inside my bedroom, is incredibly loud, and makes it difficult to sleep every night. I was also advised to sleep with my windows open and wear earplugs. I live on the first floor, so that recommendation was honestly hard to take seriously. What makes this even more frustrating is the attitude. Instead of taking ownership or offering meaningful solutions, I was repeatedly told they'd already done "everything they can." If your residents are expected to spend months without central AC during the summer, simply saying there's nothing more you can do isn't good customer service. Unfortunately, this isn't the first maintenance issue I've dealt with. I've reported a bathroom ceiling leak multiple times. During one incident, the leak became so severe it looked like a waterfall. I submitted a maintenance request, called the emergency maintenance line, left a voicemail, and received no response until after the weekend. I've attached photos and maintenance records because I want this review to reflect documented facts, not just frustration. Things break--I understand that. Parts get delayed. But communication, accountability, and finding reasonable solutions are entirely within management's control. Telling residents to wait months, sleep with earplugs, and open their windows isn't the level of service anyone should expect while paying nearly $2,000 per month. If you're apartment hunting, I'd strongly encourage you to consider how this property handles maintenance when something important goes wrong. Hopefully your experience will be better than mine, but based on mine, I can't recommend living here.

I have been a resident at The Elmwood for 13 months and was shocked by how my lease renewal was…read morehandled. My proposed renewal increased my base rent by roughly 8% (from about $2,300/mo to about $2,600/mo). After mandatory add-on fees, the monthly total pushes close to $3,000/mo for a one-bedroom apartment. At the same time, identical units in the same building are being advertised for hundreds less per month (around $2,100 base rent), and I have seen two-bedroom units listed for roughly $2,400--still cheaper than my one-bedroom renewal. That discrepancy feels fundamentally unfair to existing residents. Despite multiple written inquiries and follow-ups over several weeks, management did not provide timely responses. With a strict 60-day notice-to-vacate deadline approaching, the lack of communication effectively forces residents to make major housing decisions without meaningful engagement. This is not a market issue--it is a management issue. The pricing approach feels opportunistic, and the communication has been unprofessional during a time-sensitive housing matter. Residents should not be penalized for renewing while new tenants receive significantly better pricing and concessions. If you are considering living here, scrutinize renewal terms carefully. The property itself may be fine, but the management company's renewal practices feel greedy and dismissive of existing tenants, and can destabilize your housing situation. If you are looking at The Elmwood, STOP and compare renewal terms and total monthly cost (including fees) with other nearby communities before signing.

DO NOT LEASE HERE…read more As many other reviews already show, I am far from the only tenant dealing with this issue. I've lived at The Elmwood since the building opened in September 2024. When it came time to renew my lease, I was offered an 8% increase, bringing my one-bedroom, one-bath unit to $2,570/month. That price is wildly above market for Broomfield--especially when rents in the area have been declining. You can easily find 2 bed / 2 bath units nearby for around $2,000. What makes this even more insulting is that new tenants can lease my exact same unit for $2,140/month. That's a $430/month penalty for being a loyal, on-time tenant. Who would agree to that level of blatant corporate greed? We have been model tenants: rent always paid on time, apartment kept clean, no property damage. We attempted to negotiate in good faith, but it quickly became clear this goes beyond on-site management. The leasing office has experienced 100% staff turnover since the building opened, which says a lot on its own. The responsibility clearly lies with Hines, the corporate management company. They refused to negotiate or even meaningfully engage with our concerns. It was even suggested that there may be no one at corporate empowered to approve reasonable lease adjustments. This property may look new and appealing, but don't be fooled. If you plan to stay longer than one lease term, expect to be punished for it.

So far so good living here very quiet. Maintenance requests take a long time but overall really…read morelike it. Convenient to everything and far enough out of the city where you don't have to deal with all the other stuff bigger cities bring. Has a great pool area with tons of seating and areas to relax. Really enjoy the secured parking garage and secured entrances.

DONT MOVE HERE! I have lived here for 4 years and it has…read morebeen a steady drop in quality since Greystar took over management while raising prices. from backed up trashrooms, amenities out of commission, and rate hikes, I'm excited to move out.

I love Cortland the staff is so nice to me and I love the way you can move in it only took us 2…read moredays a very fast movement process but the bills can be kind of high I still love that they have a gym and a pool! #Stephanieslays!!! She is so nice to guest she treats them like ur family (:

I took back my last review because I thought it was harsh and I wanted to give them another chance…read more I was wrong. One star it is. Over this last weekend I had a package get trapped in their package lockers with perishable items inside of it. The management company decided this wasn't an emergency and refused to get me my package for 2 days. Meanwhile the item inside went bad. While all of this was happening my hot water went out which they also waited until Monday 2 days later to address. Management took no responsibility for either action and made no effort to make anything right. They told me flat out it was not their problem about the package even though they are the administrators of the lockers and hold the master key. They blamed me for the hot water delay because apparently submitting a work order isn't the right way to do it. I apparently have to call in. However in the past submission of a work order was plenty. This management takes no accountability and poorly manages this property. You can get cheaper rent and better management at surrounding properties. Buyer beware!!!!

It's amazing living at this place. The landscaping looks great! I really enjoyed leasing agents;…read morethey are super helpful and friendly. Having the pool and hot tub is also a great thing to enjoy 12 months out of the year. The proximity to shops and grocery is s also amazing!

Hubby & I have been here nearly three years now. I just got back from 8 months outside the country…read morewhile he held down the fort here. I have to say I am more than impressed with the improvements and work going on around the property. Fresh paint on the buildings, sidewalks and roads being replaced or repaired, security patrol at night, tennis courts refurbed, etc. Bell also replaced lots of old wood on our deck and have been exceedingly responsive to any/all maintenance requests. My understanding is that we are under new management. I'd say they're doing a fantastic job and attending to several things that were previously neglected. I honestly don't understand the horribly negative comments. I get it if there have been leasing/money issues, and we have had one or two minor wrinkles to work out but we have a positive relationship with resident services and the maintenance team and always try to approach them in a courteous and collaborative way as they do their jobs and their best to accommodate us within the parameters they've been given. Bottom line - some of the responsibility for whether or not we have a good experience living here is ours!

Absolutely the worst place I have ever lived and here are the reason…read more 1. The property NEVER clean up the ice and snow. I slid on ice on the sidewalk and broke my pelvis in three places. When I came back from the hospital, I was crudely refused to get help getting back to my apartment because of liability issues. 2. One day the shower ceiling blew through, all the water from upstairs flooded the entire apartment. The property used big blowers to dry out the place for days and I was the one that takes the bill. Thankfully I was not right underneath the ceiling in the shower to get killed! 3. The property refused to take the energy bill AFTER my last day at the apartment. They argue that I didn't change my name out therefore I had to pay for it - bluntly robberies! So for your physical and mental health, please AVOID this place. Or you will end up like how I was, spent hours on the phone arguing with them about who is paying their bills and worse off, broken hips that will haunt me for life time!

I lived here of a year and half and while it started out fine, there were some things at the end…read morethat made me not like Horizons, and thusly move out. I rented my apartment sight unseen, they do have a fantastic website, and was not disappointed. In fact, I was very happy with my location. I was literally ten feet from the entrance to one of the pools. This was great during the summer months when the pool IS open (May to September?). I could go get whatever I needed, or even make snacks to bring out to groups. The maintenance staff was highly-responsive for the two problems I did have. And in a situation where they couldn't fix it immediately, they offered to pay for a hotel room for me. The only caveat emptor I have is the rental price. As I moved from the Bay Area, the rent seemed (and was) very inexpensive, especially for what I got. The problem was, as my leases expired (I signed three) they rents went up exorbitantly. What started as an $895 a month rent ballooned up to $1400 a month. Their explanation "That's what the market is." Well, I wasn't in to that market, and the extra $500 wasn't worth it. So I moved half a mile away to a place for $650. It might be good with roommates, or college students staying a year. A friend of mine rented the 3-BR unit, and they were only paying $1800 a month. For a single unit, you can do much better.

Beautiful apartments with a wonderful staff. We've been here a month and had zero issues…read more Communication is key and we always feel that we are well informed with everything that is going on here at Cortland.

My name is Lorna and I've been here for about three months. Taylor was super helpful when I first…read morewas inquiring about this apartment. Wesley and Kyle have helped me and I've made moving an easy transition. I recommend this place 1000 times.