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    Quagga Designs

    3.7 (3 reviews)
    Open 9:00 am - 6:00 pm

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    Tepperman's - Storefront

    Tepperman's

    5.0(1 review)
    9.1 km

    This is a chain furniture and appliances store. It started in the Hamilton area in the 1920's. This…read morenew St. Catharines location soft-opened on 2024-05-03 and grand-opened on 2024-08-02. During the grand opening period, there are free hotdogs and pop/water, catered by Gerard The Hot Dog Man. The hotdog was delicious. All their stores have the same big format, possibly bigger than a large Canadian Tire. There is a big retail store which houses their living room furniture, sleep furniture, and appliances (eg. kitchen), and electronics (eg. exercise machines, massage chairs). They also have furniture that can fit in small apartments/condos. They also have free self-serve hot drinks machine and freshly made popcorn. The popcorn starts 1 hour before the store opening to make the scent of popcorn linger throughout the entire store. There is also a children's playground area to keep them busy while the potential purchases can concentrate on buying (great strategy!). At the other end of the store, there is their outlet store. When discontinuing a product, it goes to this side of the store. All products there are new, but also discounted. The outlet store has a 0% interest 60-month payment plan. The nice thing about this chain is that everyone you deal with is their employee, not any third party, from sales, customer service, to delivery. The sales staff work on commission. You can purchase from any store and have it delivered or picked up from any of their stores. The sales staff are very courteous and pleasant. There store is wheelchair accessible. There are separate male/female/family washrooms, and all of them are wheelchair accessible. There is free parking in their large private parking lot. Review 2024-150

    The Brick - Exterior 1

    The Brick

    1.5(24 reviews)
    8.9 km
    $$

    Two months, two dishwashers, both defective. Unprofessional, rude management…read more This has been one of the most frustrating retail experiences I've had. We purchased our original dishwasher at the end of November from The Brick. After weeks of waiting, it was finally installed -- only to be discovered that the unit had physical drum damage and had to be removed. The installer was also unprofessional. A replacement dishwasher was purchased at the beginning of January. After additional delays, it was installed in mid-February -- and once again, the unit does not work. All indicator lights remain on and the dishwasher cannot be reset or powered down. In other words, two consecutive dishwashers, both non-functional, after over two months. What made this experience significantly worse was the conduct of the store manager, Jessie Castillo. During our discussion, she audibly laughed while I was speaking, repeatedly cut me off when I tried to ask questions or seek clarification, and consistently deflected responsibility instead of addressing the issue. The tone was dismissive and unprofessional, especially given the length and seriousness of the problem. At this point, this is not bad luck or a minor inconvenience -- it is a failure to supply working goods after an unreasonable delay. After two months, two failed installations, and dismissive treatment from management, confidence in this store is completely gone. I would strongly caution anyone considering major appliance purchases from this location. Between the delays, defective products, repeated installation failures, and poor handling by store management, this was an unacceptable experience from start to finish. This store had multiple opportunities to resolve this professionally and failed each time. I will not be returning and cannot recommend this location to anyone.

    Buyers Beware If…read moreyou are looking at buying a mattress do yourself a favour and buy from anywhere BUT The Brick. Absolutely the worst mattresses you could lay on. Want to comaplin to someone about it? good luck it's like pulling teeth... when you want to speak to a manager or head office you have to send an email then they won't respond back. we bought a mattress and box spring, after a few months the mattress started to sag and collapsed on the one side. We received a credit towards another bed after being rejected the first time. We were told we had to get the same bed... ( makes no sense) any bed we we looked at we had to spend another $500 on top of the credit and we were told if we wanted a new warranty we need to also buy a new box spring..... The Brick couldn't be bothered to help us in any way possible.. never again will I, family or friends buy anything from this place.

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    The Brick
    The Brick - My water line

    My water line

    The Brick - Missing kick plate

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    Missing kick plate

    Quagga Designs - furniture - Updated May 2026

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