Truly professional! Suzanne & Georgia have helped us select all the needed plumbing fixtures for…read moretwo bathroom remodels, and worked with us to keep the cost reasonable. We're not the easiest clients to work with, and threw several "curves" at them with special requests and unusual finishes. They were always able to find a solution to our problems, such as returning a valve for us when there was a manufacturing defect, standing up for us with their supplier, and the whole team was very understanding when the remodel process was delayed and we needed our tub to wait for us in their facility. If you're thinking about upgrading your bath, this is THE place to go!

I "worked with" a SCK&B designer on a small bathroom remodel several years ago. I used those quotes…read morebecause the guy did nothing that could be called work. I went in there with my own design for my bathroom in hand, and asked for help putting the project together. Maybe refining or adding to my design. Maybe advice on appropriate materials and fixtures. This "designer" was so useless that I ended up obtaining most of the materials myself, not from SCKB. Furthermore, he simply copied my design -- with zero changes -- and called it his. When the project was finished, this guy saved photos of the room and, I later found out, used them in his portfolio of completed designs. A room that I designed. This would be little more than an annoyance and maybe a funny story if it were not for the fact that in the middle of this process he demanded I write him a check -- made out to him, not his employer -- for a "consultation fee." I didn't know it at the time, but this was nothing but a shakedown. Theft. There was no consultation fee for his "services" (at least this was true at that time). The income for SCKB's "designers" came at that time from from commission on selling materials and fixtures and, I assume, a percentage of the contractor's fee (at that time they referred clients to independent builders, but it appears from their website that they may employ their own builders now). After I found out I'd been had, I contacted the owners of SCK&B and told them the whole story, and was blown off without any explanation. And here is the kicker: the guy was still working at SCK&B as recently as two years ago. So they kept him on even knowing that he did this. This was my experience with SCK&B. Your mileage may vary. Needless to say, I don't recommend this business.

I Love this place!…read more Blew-out our water heater last year and they got me a new one and recommended a good & reasonably installer. Also, have been here for faucet rebuild kits, toilets, etc. Always helpful. Thank You! This time around we are remodeling our 2.5 bathrooms and kitchen. Pat made some great recommendations on how to update our 80's themed house with some very nice fixtures, we could afford.

Bay Plumbing came recommended by my plumber (Anytime Plumbing) and I am so happy I visited! We just…read moreneeded a new kitchen faucet and Noel (spelling?) was very kind and helpful. I gave him my budget and desired brand and he walked me through the options. He was patient and understanding of my needs. We are so happy with our new faucet! It's beautiful and the functionality is perfect.

Wow! Cyndi completely transformed our living space. We feel like we upgraded to a new home. Her…read morevision for our kitchen opened up our entire first floor. Our master bedroom and bathroom are beautiful and functional. She is such a gifted designer and guided us through every aspect of selecting the materials, colors, and layout. She is truly the best!

This is a very long overdue review...  Over the course of several years we worked with Cyndi Mosher…read moreat Beyond the Box on a complete rebuild of our Westside home in Santa Cruz. The project was primarily an owner build, so between that and the pandemic it ended up being a multi-year project.  Over the course of planning and building we worked very closely with Cyndi - not only on the designs for our kitchen and bathrooms but for general design help throughout the house. Cyndi was absolutely wonderful to work with throughout the whole process. Not only was she incredibly knowledgeable, professional, and helpful - she had an inordinate amount of patience (and tact!) in helping us navigate through the thousands of decisions that had to be made. She was adept at creating a cohesive design out of our rather ad hoc lists of likes and dislikes, and did so without imposing her own personal preferences or style. My husband and I also both appreciated that she was very pragmatic - she understood that we weren't interested in building a mansion and was very good about pointing out the areas where it made sense to spend and where it didn't. Her knowledge and contacts in the business were invaluable, both in terms of the quality of the workmanship we ended up with as well as access to resources that we would not have been able to find on our own. When it came time to order all our cabinets and countertops she handled every last detail, and made sure that what we ultimately received exactly matched her specifications. I was originally hesitant to hire a designer, both because of the additional cost and also because my husband and I are both fairly practical and were more interested in function over form. We have no regrets - engaging Cyndi to help us with the project was money that was very well spent. Not only did it prevent expensive mistakes, but we love the results. After living in the house for over a year I can honestly say that there isn't anything that she helped design that I would do differently if given the chance. A few of the rooms from our project are pictured on the Beyond the Box website: https://www.btbkitchens.com/rustic-elegance

We recently had our master bath remodeled by Elite and they did a great job. From the initial…read moredesign with Lori to the work with Craig, Jacob, and his team, it was a very positive experience. clean work, priced competitively. Thanks Elite

Amazing crew. They were great with on site adjustments and completed the work promptly.read more

831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

We just had our new cabinets installed and they look amazing. Kit the owner was wonderful. His crew…read moredid a great job. If there were any delays, he always informed us . We would highly recommend him.

Kit and his crew doing amazing job with our cabinets. They created works of art. There was an…read moreissue with the paint finish, a Benjamin Moore issue. Kit and crew stuck with it to troubleshoot and ensure that I came out with a product I was thrilled with. Not only do they do great work but they stand behind their work to get it to the level of quality you are seeking.

My experience ordering from Toque Blanche was excellent. Ordering was easy, and the products were…read moredelivered in a timely manner.

The employees need to be better informed and the manager, Gina, needs to learn customer service. I…read morewas led to a clearance area and told that a few products were 50% off, only to have them rung up as such and then cancelled by this manager rudely and without apology, saying that they were not on sale. It is so easy to get good deals online, customer service has to entice store sales, not discourage them.

Great personalized service with an eye on our budget and best quality we can afford. I learned a…read morelot about what is under the hood, and makes quality fixtures and products. Very helpful!

I wish I could give ten out of five stars to this amazing store. Julia and John at Plumbed Elegance…read morehave exceeded even the highest level of service one could ask for. They provided all the fixtures for my remodel TEN years ago and still readily helped resolve a new shower valve issue! I was unable to locate the parts myself so I reached out to them. Within days, Julia had contacted the manufacturer and the parts were being shipped to my house. Not only did this save me time, but also a significant amount of money, as the plumber said he could only order two whole new valves. If you live anywhere in the Bay Area, I wouldn't use anyone other than Plumbed Elegance for your projects. They can help you find the perfect fixtures, and you can be assured they'll be there for you for years to come. Trust me, it will be worth the drive! I live over the hill from them, over 30 miles away, and still would consider using another store. Thanks again John and Julia! You are amazing to work with!

Would rate much higher than 5 if possible. Jared came recommended to us by friends. As he did a…read morefull house remodel for us including complete kitchen, and 4 baths, we could see why. From beginning to end- he was incredibly professional, knowledgeable, hard-working, helpful, and friendly. We've since recommended him highly to many of our close friends, who've also been happy with his work and their experience. Not only does he do great work, he's been consistently available over the years to help us through a number of repairs and emergencies. He's also such a generous supporter of our local community. We can't say enough about Jared and his team, and will continue to use him for all our projects. A+ Neil and Amee Sawhney

Jared Lewis is the partner you want on your team…read more We were introduced to Jared when our Scotts Valley home was destroyed by a giant tree by a local real estate expert who is a staple in the community. From our first interaction - Jared was "people first". He cared about our family's needs, spent a great deal of time evaluating our complex options - and was the first to state when he felt something was beyond his scope, expertise, or bandwidth (spoiler alert: nothing is :) Though the entire process , Jared maintained his professional demeanor as our strategy shifted through various curveballs: changing market conditions, rebuilding vs selling, and working through various needs of our insurance provider. He also employs top-notch technology. As work commenced, I was able to stay on top of the day's activities through a digital log - complete with pictures, reports, and project details. The entire time I felt so "connected" to the build, and his team always delivered when they said they would. Finally, it always felt that Jared considers a long term view for his clients, I never felt pushed in any direction. He considers your success to be his success. Please consider Jared to your interview panel, he'll deservedly earn your business.

I couldn't be happier with the work Luis and his team did on my bathrooms. They installed quartz…read moreand tile, and the results are absolutely perfect--exactly what I had envisioned. From start to finish, the entire team was professional, respectful, and easy to work with. They showed up on time every day and completed the project much faster than I expected without sacrificing any quality. It was clear they take real pride in their work. What really stood out was how they went above and beyond. They offered thoughtful design suggestions that truly elevated the final look, and their attention to detail was exceptional. Every finish is clean, precise, and beautifully done. If you're looking for a contractor who delivers high-quality craftsmanship, stays on schedule, and brings great expertise to the table, I highly recommend them. I would absolutely hire them again.

Luis from central Coast Countertops is fantastic! He fabricated marble for our new master shower…read more Great attention to detail, great communication, and fantastic advice on care. We would recommend him and his crew for any fabrication needs you have.