Very prompt and did excellent work. From scheduling to installing the new windshield, everything…read morewas great.

Such a great service! My windshield was cracked very badly by a big rock and desperately needed a…read morewindshield replacement. My insurance did not cover the cost because I did not have comprehensive coverage (lesson learned). I spoke to a nice man on the phone and was able to schedule a next day appointment. The installer was a pro that came to my house. He was detailed and quick. I'm so glad I went with this company and not the other big name competitor. The price was great deal. I recommend this place to anyone looking for quality service at a reasonable price. I will continue to use them in the future.

Very excellent communication with this company even though the location in NE is more of a pick up…read morelocation doing small jobs. Communication is with their location in Charlotte. Quick turnaround for cabinet shelves ordered which we picked up at Alpine Road location. Our second order was for custum size glass end table covers which was completed and picked up at the Alpine location. Very co-operative employees. Very good pricing. Very excellent turn around times from orders to completion.

they charged my double the price of work to remove, cut and install mirrors in my home. I have…read morenever experienced such a unprofessional company as this, they have deceptive business practices, They are unfair, rude and unresponsive to calls and emails.. Worst company I have dealt with since moving to Columbia.

My husband called and made an appt on Friday for a MOBILE glass windshield replacement for his van…read moreat our home for 3pm on Monday. He received a text Sunday from the company that the appt was the following day at 8am. That's wasn't correct. So he called them Monday morning to ensure appt was at 3pm. The receptionist confirmed and said they would be out at 3. Monday comes and at 3:30pm He calls and ask where they are. Not here. And receptionist said the appt was for at the shop. He advised her it was not for the shop but a mobile repair and that he called Friday and also Monday morning to confirm this information. She didn't seem to careless that he wasted his time booking and even took time off work to be here for an appt that they didn't show up for. He didn't get a call back either after hanging up frustrated when she informed him they weren't even on their way. She didn't care to make any of this right. Not to happy and searching for someone else to do this job that will hopefully show up.

Lovely employees and fast service for windshield replacement…read more Also accepted insurance!

Amazing work quality and also great quote. Quick as it gets on last minute appointment. I would…read morealways recommend.

Awesome service that was quick, reasonably priced and great quality. Got one car done and already…read morebooked again for another car. Also backed by a lifetime warranty, which is a huge plus.

I had a very small chip in my front windshield. I called up my insurance company and they said Safe…read moreLife Auto would be the place where we I can get it fixed. I called them up Safe Life Auto and they said they would send their roadside assistance to come to my house fix or replace the window since it is covered under the insurance I decided that I would just replaced the whole window. But I wanted to go to there on-site place since that's just my preference. I set up an appointment which was pretty quick they got me in when I got there it was a smooth check in I decided to wait in there waiting room and within an hour they had the window completely removed and fixed with a new window. At this point I have no problems with the window it looks totally brand new and I would highly recommend this place. Unfortunately I wasn't able to get any photos but the place was clean and they had some water and coffee in there waiting room.

I should have read the reviews. Came in with a small chip after waiting around a bit, I was told…read morethat the chip cracked further before the tech could even touch it. They then rescheduled me 4 days later with a 5 hour long appointment window. About 2 hours in to the timeline I called to verify my appointment because I had never received a text. The lady was very short with me and insisted they would text when they were on their way sometime within that window. At the end of the appointment window I began calling Safelite for an update I was unable to get in contact with anyone, even though customer support said it was available until 10pm. No one attempted to contact or reschedule me.

Rick, Mike and Chase came out and replaced the wheels on my sliding glass door for under $500. They…read morewere fast, courteous and HONEST. I had another company come out who said it would be impossible to repair the door and tried to pressure me to pay for a new sliding door for $5,300. So, I saved more than 90% and will, of course, take all my future needs to their company.

My insurance company recommended Ace Glass for my windshield replacement. After having trouble with…read morethe installation and glass quality I called to have another glass installed. The young lady I spoke with was one of the rudest people I have ever encountered in customer service. She continually spoke over me and interrupted me. She even muttered foul language. They also did not aim my cars camera for safety systems, which is required by the manufacturer. I would never recommend them after my very poor experience. Avoid at all cost.

I drove here earlier this week on tuesday from Augusta and all I've gotta say is I'd do it again…read more These people are hard-working and reliable. Great prices that are so good. Good luck finding the many cheaper lol. I'll be back next time for my windshield. Thank you so much. Ronan K. 301-996-7423

This place was awesome, management was very personable and they provided excellent customer service…read moreand their prices are great compared to the prices in my home State of Florida. If you are looking to get your windows tined, this is the place to go.

Pretty terrible communication - dodged a bullet on this one. No service, no explaination, would…read morerecommend avoiding.

I just had my home pressure washed by Victor and I wasn't able to be home today. He stayed in…read moreconstant communication with me up to his arrival. He sent me pictures of my home once he was done and he was paid immediately. Super friendly, and great communication! Oh, and not to mention he's a veteran, so that's a win in my book! I'll always support a brother in arms! Thank you Victor for your amazing work and thank you for the heads up in the spiders (ugh)! If you are looking for someone to pressure wash your home, please reach out to him! Prompt and courteous service!