worst service and lies to cover mistake. Charged for service after two replacements (same day) and…read moreit's still not right. I could add tons more but after majority of my day wasted I'm just gonna try and leave this heads up and y'all can make your own informed decision.

Outstanding service! Stacey and her Team were very responsive. They had an OEM windshield…read moreavailable and installed in 2 weeks...considering the COVID related availability issues facing all automotive repairs, I was very happy. At my appointment, I was in and out within an hour. Highly recommend!

Very prompt and did excellent work. From scheduling to installing the new windshield, everything…read morewas great.

Such a great service! My windshield was cracked very badly by a big rock and desperately needed a…read morewindshield replacement. My insurance did not cover the cost because I did not have comprehensive coverage (lesson learned). I spoke to a nice man on the phone and was able to schedule a next day appointment. The installer was a pro that came to my house. He was detailed and quick. I'm so glad I went with this company and not the other big name competitor. The price was great deal. I recommend this place to anyone looking for quality service at a reasonable price. I will continue to use them in the future.

The folks at Baker are great! I can't speak for the repair service because my car was totaled. I…read morespent several hours in the lobby waiting on my wife to pick me up and my belongings after the accident. Every one I met was genuinely concerned about me and were very accommodating. They even kept the doors open late on a Friday until my wife could get there from Charlotte. I had multiple phone calls afterwards due to my insurance company leaving the car there for over six weeks. Every time I spoke with them the were very helpful and informative. I can't say enough except that theses are folks you want to do business with. Thanks Baker! Steve K

Edit: 7/1/26 Updating my review to note that I have not been…read morecontacted by Geber as noted in the response, but at this point there's nothing more that can be done. I am also attaching the correspondence with SilverRock noting that the claim was approved on 5/12, the day after submitted, which contradicts the company's response as well. At the end of the day my biggest issues were with the lack of honesty and transparency, so I feel it's only appropriate to add this to my review. Unfortunately, I cannot recommend Gerber based on my experience. The staff was always courteous, but the overall process was disappointing. My vehicle was dropped off on May 7 with an estimated repair time of about two weeks, and I was told May 28 would be the absolute latest completion date. Instead, my vehicle remained disassembled for weeks, multiple promised completion dates were missed, and I ultimately didn't get it back until June 15. Communication was the biggest issue throughout the process. I frequently had to reach out myself for updates, and we were given conflicting information about the repair timeline. We also experienced repeated issues with the rental authorization, resulting in multiple calls from Enterprise while we were on our family's vacation because the authorization had not been submitted correctly. When I finally picked up the vehicle, the repair was not actually complete. The newly repaired bumper was not sitting flush and could be pushed in and out, requiring me to return the vehicle for additional repairs. I also found new scratches around the replaced "Elevation" emblem on the rear hatch that were not present when I dropped the vehicle off, adhesive residue left behind from the repair, and the driver's area was returned covered in dust and debris from the repair process. I appreciate that the staff remained polite and ultimately addressed the bumper issue, but what should have been a straightforward repair turned into more than a month of delays, repeated follow-up on my part, and a second repair visit. I hope this feedback helps improve communication, quality control, and attention to detail for future customers.

Awesome!!! I call Mr. Daniel on Wednesday evening and he had my windshield replaced before lunch…read morethe very next day. Couldn't be happier!!!

They had my windshield repaired within a day after I filed my claim. They are awesome.read more

It's been a few years since I had a door replaced and some paint redone after a collision with my…read moreneighbor. What used to be Jimmy Rivers Body & Paint still employs the same technicians. They do a very nice job, and I'm going to go back to them first before anyone else.

True professionals at this location. They got me in for an estimate and got the repairs done to my…read morecar quickly. Jody and his staff handled my repair with care and completed my repairs quicker than I expected. Will definitely recommend this location to my friends and family for their repair needs. Would definitely bring back my car here for any future repairs

Do not use this company for retint application of your back glass. They are dishonest and hide…read morebehind the titles of "veteran" and "Christian". Our original tint was starting to bubble so we were lured into this company by the Veteran owned title along with the random Christian paraphernalia in the office. We had the original tint removed and new tint applied. Car was left there all day and we were charged the most they quoted for removal and tinting. Upon pick up, we paid cash and were not given a receipt, only to be told to not use ammonia to clean the windows or roll the windows down for 24 hours. We noticed wetness from the application process and air bubbles here and there but chalked it off to the tint having to cure. One day while driving we noticed, as the sun was shining through, the back glass at the top where there are small round cut outs, the tint looks like there is either adhesive, soap residue, something stuck between the tint and glass that has never been there. We bought this car new and have never seen the window look this way since before the new tint job. We contacted Solar Solutions and were told we were in the system, to bring the car in to be retinted as the tint has a life long warranty. When we dropped the car off the guy taking the keys saw the problems and seemed as though the issue with the top of the tint should not be there. The car was left for 7 hours. Picked up the car along with a hand written paper receipt and noticed more air bubbles and the same situation to the top as before. Gave it a week or so to see if it had remedied itself. It had not. Air bubbles and just a mess of the top of the tint. Called Solar Solutions and one of the owners said bring it back and he would handle it personally. What a mistake! We would have been better off with the air bubbles and adhesive/soap residue problem. From the get go both owners, we assume as they never introduced themselves, addressed the tint claiming that was normal. Pretty strange how suddenly this is normal but was never mentioned on the initial phone call or the 2nd visit where they removed and applied new tint. Claimed they handle all of SLED's cars and they have this same situation. Not impressed at all. At any rate, to address the air bubbles they take the car into the shop and bring it back maybe ten minutes later. I notice a piece of tint hanging where before there was a two inch long air bubble where a defrost line is. I ask what it was (knowing they took a razor blade to my tint) and the owner accuses me of the damage he just did. I am completely in shock. He then demands I give him my keys so he can go take off the tint and refund me my money. After the treatment I received, of being accused of the damage this guy did, there was no way I was trusting them with my car again. They walked away from me saying, "have a good day." This was a Christmas gift to my wife. We would have been better off with some YouTube videos and a couple rolls of tint. Take heed of the reviews that are negative of this business. Of course the best job and best treatment can be given to the president or some hot shot with a corvette but what about the treatment to a nobody who can offer you nothing but their hard earned cash. If you want a couple of dishonest guys who don't stand behind their work, for a nobody from nowhere, this is the place to go.

Window tint was scratched from a deep detailing, appointment was fast, and effective…read more Would highly recommend for any of your tinting window needs

Shawn was amazing! He tinted my car exactly how i needed it and they're good quality tints at an…read moreaffordable price. He was professional and I had a really good experience- 100% recommended!!

avoid this outfit. low quality work, and does not honor his word to fix problems…read more promised to fix, then delayed, then stopped responding. go somewhere else. he uses groupon.... still go somewhere else.

Good people, fair prices…read more With everything that is going on in the world, you have to understand all businesses are dealing with staffing shortages and supply shortages. They communicate well and do everything they can to get you back on the road as quick as they can. It's silly to me to see people complaining about how long it took to get their car, knowing most businesses around here are closing without warning early, or randomly because they cant get enough people to work. So you know delays are inevitable. Do you actually think they want to hold onto cars longer than expected? No. They don't get paid until the car is picked up- so why in the world would they just keep a car for no reason? Some people will never be happy no matter how hard you try. These guys are as reliable as it gets. Some situations can't be helped and they do their best to keep you informed in the process. They worked with me and my warranty company and when my warranty company tried to give me a hard time, Automotive Experts fought for me and made it happen. I couldn't be happier.

They were very nice to deal with. I was able to schedule an appointment for the same day. They also…read moreappeared honest in their recommendations and explanations. I would consider them again.