Our experience with Jorge's Landscaping Services has been nothing short of a nightmare. We…read moreinitially hired them to create a landscape design plan, but the execution of the project was riddled with incompetence and disregard for our requests. The result was a botched job that has left us deeply dissatisfied and frustrated.
From the beginning, it was evident that the workers lacked attention to detail and failed to follow the meticulously designed plan. Despite our efforts to guide them, they consistently overlooked crucial elements, never acknowledged the drawn out plan, leading to numerous mistakes that required immediate corrections. The lack of adherence to the plan extended to the installation of our sprinkler system, which was carelessly set up without any consideration for the plants' specific needs and often created puddles and holes. As a result, we ended up with dead or drowning vegetation.
Moreover, the soil was left untouched and devoid of the necessary amendments that we had provided, resulting in a rampant weed problem. The promised tilling and fertilization were never carried out, leading to the rapid deterioration of the grass we had hoped to establish. The subpar quality of the work extended to the placement of the gravel, which was chosen without our input and was poorly executed and is now full of weeds, this is after Jorge argued that his method of prep for gravel is the best. The border placed in our yard fell over and looked terrible as it was completely warped and crooked. Despite promises to rectify these issues, they remained unresolved, leaving our landscape looking cheap and unkempt.
The incompetence continued beyond the initial installation. Despite consistent weekly service, the quality of the work was highly inconsistent. They would only spend a few minutes at the house, hedges were left untrimmed, and shockingly, brand-new plants were mistakenly raked up or planted incorrectly, resulting in significant financial losses on our part. The negligence and lack of professionalism displayed by Jorge's Landscaping Services were astonishing.
Communicating with Jorge himself proved to be a daunting task. His communication skills were abysmal, with nonsensical texts and an overall disregard for our concerns. He would show up at random times without warning. The promised fixes and repairs were delayed repeatedly, with multiple excuses and no-shows. When he finally agreed to address the issues, he abruptly shifted the conversation towards charging us additional fees, despite having acknowledged his mistakes previously. The last my husband spoke with Jorge about the work needing to be done Jorge actually yelled at him and hung up on him citing our cancellation of yard service as a reason not to fix the work. His behavior was unprofessional and unacceptable.
In conclusion, our experience with Jorge's Landscaping Services has been a complete disaster. The careless and shoddy workmanship, poor communication, and unprofessional behavior have left us with an unsightly landscape and a significant financial loss. We strongly advise others to seek alternative options for their landscaping needs to avoid the headache and disappointment we endured with this company. He is cheap, yes, but you get what you pay for. If it's something simple, you may be fine, but anything more, or if you have an issue, good luck.
Photos:
1. watering system/pressure inconsistencies, you can see where the water created holes, this happened in MANY places.
2. Here you can see the remnants of all the succulents that were planted a few days before and were raked up by the employees. (3 flats worth)
3. This speaks for itself, the border installation and the weed takeover while we waited for Jorge to fix the border. It also shows the way the border was installed with no support on one side.
