If I would have read the reviews I would not have went. Lol and I am a yelper! It was late and I wanted fast and simi not bad for me. lol Now for my review .. take head. I hope the management see the bad reviews. Food was cold Place was busy Food prep area messy And this was at 7:45 I hope I don't get sick. Microwaved it at the hotel Flavor is good though Nice staff read more

QDOBA Mexican Eats - Surf and turf - Mexican Near Me - Muskegon, Michigan

Portions and quality have declined significantly, gave this location another try....this location continues to skimp on portions and quality....will not be back. read more

Half a portion. Very cold - do not recommend going to this QDOBA. When you're not right in front of them they couldn't care less about the food you get read more

QDOBA Mexican Eats - Mexican Near Me - Muskegon, Michigan

The lady running the cashier was extremely rude. I wanted a grilled chicken quesadilla but wanted the chicken on the side. when I asked if that was possible, she said that it would only be in a little tiny sauce container. My cousin, who is paying, said to get double chicken. I proceeded to look back-and-forth from my cousin to the cashier hinting at the fact I was asking the cashier if that was possible. The cashier proceeded to tell me "don't look at me, I'm not payin for it" and an obnoxious, snotty way. after I got my order done. The same cashier did nothing but roll her eyes and pick up her nails while commotion was happening in the back. The rest of the staff were amazing, but the cashier ruined my experience. read more

Don't show up on time for your pick up order. Be prepared to wait at least 10 extra minutes. Half the time chicken it's burnt

Absolutely would not recommend this location. Their line was disgusting. There was food everywhere. They had five people working, but for some reason, I was standing at the front of the line waiting to get helped for over 10 minutes while they filled online orders The workers were rude. They used up all the protein on the online orders and failed to mention that before my bowl was started. Absolutely horrible experience once they told me they had no more chicken I left in mind you it was 730. They closed in an hour and a half. read more

Ordered online. Received confirmation. Went to pick up, told someone else took it. Asked them to remake it. Then after 30 minutes of standing in line. They said card was declined. Why did it show a confirmation and pick up time? Very rude workers. Terrible management. Will not go back!!! read more

Like why would you do this to a paying customer and then not call and tell me you "ran out of rice" like make it make sense. Chipotle is calling from now on ‍ read more

QDOBA Mexican Eats - Every item I ordered for the Create Your Own Bowl - Mexican Near Me - Muskegon, Michigan

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Used to eat here often and hadn't in a while so stopped in with my daughter after volleyball a couple nights ago. While walking in, we saw 2 people run out and say something about chipotle, but didn't think anything of it. The bar was a disaster, food everywhere. The tins holding the food were all disheveled and half caving into the bar. The white rice wasn't the normal cilantro lime rice, it was plain clumpy white rice. And there wasn't much in the pan so the amount given to me and my daughter was minimal. I'm not one to complain when staff skimps on ingredients because I actually typically ask for light rice...but this was crazy. I got maybe 1/4 cup of white rice. It was like they went to Meijer, bought a box of minute rice, and had to ration it until close. Both bean options were super dry so I asked for light black beans. I got maybe 8 beans. Next was my steak and that was super light too. They didn't have many of the toppings available like guacamole or lettuce. My daughter wanted to leave but I can't bring myself to walk out after making our bowls so I paid the $22 and kept it moving. It was an odd experience given the cleanliness situation and no topping or ingredients. Like, The manager must have quit mid-shift or something and these poor employees were scrambling and without supervision. We heard 2 groups in front of us complaining too and everyone working just kept laughing. Very weird. Will stick with chipotle from now on!!! read more

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Don't order from here via Uber Eats unless you want a sloppy cold burrito that looks like a compressed baby's diaper that has been wrapped in foil and left out for hours. They also serve oxidized guac as an added bonus. They barely show any care when it comes to making and packaging your food. read more

Easy in, easy out. Happy, friendly and efficient employees. Easy peasy. Everything was fresh and nice. I do wish we had more Qdoba's back home. Otherwise, couldn't be happier. I go for the veggie bowl because I just love those fajita veggies! read more

QDOBA Mexican Eats - Mexican Near Me - Muskegon, Michigan

Decent service. Food not as good as other QDOBA restaurants I have visited. Store is filthy. Spills all over the preparation counter where burritos are being rolled. It's Monday so lots of places are closed. Ate here anyway. read more

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I was there on Sunday at 10:30 am when they were supposed to open. I had several people walk through the establishment that were working there and saw me waiting to get in. They finally let me in at 10:36am . I waited and pounded on the door finally someone came with no apology for making me wait. I told the assistant manager it would've been nice for somebody to say thank you for waiting and I apologize for not opening the door. The assistant manager seemed like she was put off and couldn't believe that I was saying that to her. I'm not sure where customer service has gone, but it does not exist at this Qdoba. This was my first and it will be my last time coming here. read more

My favorite qdoba by far! Make fantastic food and the staff works quickly! Great spot!

YUM! New favorite (and yes I finally switched up what I got) is the mini burrito bowl! It's a perfect size (portions, portions, portions!) and I ask for chips with it and I'm stuffed! I got the smoked brisket (I'm thinking I'll try it with chicken or beef next time since the bowl is tiny), cilantro rice, mango salsa (TO DIE FOR), queso, lettuce, and cheese :) It was perfectly delicious! A great amount of food, for a great price too! read more

This is a horrible establishment. The lady that made our food, I think her name was birdy should be fired immediately. She absolutely butchered my burrito, insulted me, then proceeded to make me pay for something that was listed as free! Unbelievable, where do you find such horrible workers!!!??? read more

The food was cold and the "add ons" were not included. (it was evwn printed on the tickets that were attached to our food items) When I called, I was told "I am sorry we have been busy today". Then I was put on hold after which I was told that for signature meals we can't "add on" items. Although it allows you to online. We have been loyal customers up to this point but the lack of customer service, cold food and the errors made may change that. So, thanks messing up my husband's birthday dinner. read more

Went here tuesday last week like 5 minutes before they closed and the worker at the register was still so nice. Burritos were scrumptious too read more

Understaffed, they usually don't start online pickup orders until most of the customers in the lobby are taken care of first which can take a long time. They need more staff dedicated to online pickup orders. Waiting 45+ minutes is unacceptable for a burrito. Don't take the orders if you're not going to pay someone to make them. read more

Always delicious food here and all Qdoba! This location, with its delicious food, has terrible customer service. Yes, there are a few very nice employees but most (including one of the managers) are extremely rude and act like they don't want to be there. Try and leave your home issues at home and look somewhat nice at work to customers. read more

Qdoba is my go-to for quick Mexican food. Always spot on with flavor and those chips!!! Frequent customer here. read more

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One of my favorite places. Just a little more expensive than fast food, but so much better quality ingredients, taste, amount of food and service. Love the way they season their food, the different options in meat and meals. You won't leave hungry!! Their house made tortilla chips are amazing. Highly recommend!! read more

Absolutely the worst burrito place ever. Tasteless food that will leave your stomach hurting. THE WORST! read more

Our meal was great. Fresh, tasty ingredients that was reasonably priced. Our service was fast and friendly. Kristen was the lead and her staff always do well when she is on duty. Everyone is more happy and they perform at a higher level than normal. They love her and so do we. Dave VanderVeen read more

Decent service, but didn't have the white rice or guacamole that I desired. Will not be returning to this location ‍

Food is okay but what makes this place special is customer service from the staff. My friend and I came in pretty close to closing (we apologize, really needed some grub!) and they treated us with the up most respect. read more

I wish I could give this Qdoba 5 stars, but I can't anymore. I used to absolutely love Qdoba and have gone here for years, but can't help but feel that the quality of the food has decreased. In the last year, portions have seemed smaller, especially with rice and beans. Guacamole is often not as fresh as it could be as well, and every once in a while I find avocado skin in it. I'm willing to shell out the money for meals here, but I only wish that there was a little more quality control. The food is still tasty, just with a few hiccups. read more

I don't know what to say besides bad service and undercooked food. This place used to be decent but it hasn't been doing too well lately.

Not sure what is up with this place getting such low reviews. Seriously people. Expect to pay 8 to 10 bucks for a full meal plus a drink. You get whatever toppings you want on anything you order, no charge. Endless chips with any meal. Not sure what more you could want. Every time I've gone it's been fast, fresh, and tasty. I pretty have my order down to a science. Chicken nachos, chips on the side. No beans, add rice. Extra queso (cause c'mon, it's the best). Salsa roja, salsa verde. Shredded cheese and sour creme to top it off. Pure magic. I also do the online pick up for a group of coworkers and it always works out great. The staff make sure I have everything I need and it's always a breeze. read more

Food is great but the staff is pretty rude. Make sure you know exactly what you want before you step up because if you have to think for a moment they treat you like crap. Came in to get an order placed online and there's no way to get to the pickup counter without waiting in the line of others ordering. Not sure if it was even worth the time to put it in online before hand. read more

QDOBA Mexican Eats - Picking up an internet order yet still have to wait in line while others order. There's only one way in and they make it a maze. - Mexican Near Me - Muskegon, Michigan

Listen I recently moved from Ohio to grand haven and when I lived in Ohio I had 2 Chipotle's in my town and I ate there all the time and now that I live here the closest one is 45 minutes away so last night we went here and I will say it wasn't bad I like the more choices as far as onions cilantro and salsas. But, I personally don't think it was flavorful enough I like my Mexican meals spicy and this didn't really give me as much and I asked for light lettuce and she gave me a bunch that I had to take out and the chicken was just a little too soft but other than that it was quite enjoyable the chips were pretty good nice and salty as you'd want. I wouldn't go out of my way to eat there if I lived closer to Grand Rapids I'd just drive to chipotle but I probably will visit QDOBA again. Thanks for your time if you read this whole thing. read more

Rice was so underdone it was crunchy. Will never return here since staff can't resolve the issue or drop it's attitude! Terrible establishment. read more

Qdoba food taste's great, but it is not worth the cost. i used the online ordering for take-out and they forgot the lettuce! I only eat here when i forgot my lunch at work and have to order from the same place as my co-workers. read more

3 stars for food tasting good. I am however disappointed that the size of the burritos decreased and the price went up. I have to order 2 to get what they use to give me in 1. read more

The food is really good. I've been coming here for a few years. It's not as clean as it used to be. It's a bit gross!! It seems to be consistently not taken care our last couple of visits. read more

My absolute favorite place to eat! I come here as often as I can, I don't live nearby. The employees are always SO NICE, I always leave with a smile. And the food is outstanding, I'm gluten free so I always get the burrito bowl. Keep up the good work, you guys are doing great!:) read more

Had diner with my mom, she commented on how empty the place was and questioned if we should eat there. She was right, I had nachos and quesadilla and neither were memorable. Considering the price of the meal, this should have been much better. My mom had a beef burrito, I noticed she only had taken a few bites, and complained it was filled with mostly rice. What I should have done is just went to the grocery store and bought the stuff to make myself, would have been cheaper and more satisfying than this. I wanted to give this 2 1/2 stars,bit then realized I've had better Mexican food at taco bell. read more

I love this place burrito, bowls, white rice, brown rice there is a fairly Healthy option. They have mild and spicier cheese sauces to spruce it up. The staff is pretty friendly. you are full when you leave. I like the fact you custom order your burrito. The pop machine has multiple options to choose and tastes most excellent they have homemade tortilla chips also highly recommended. (Chips and quesso) I give it two thumbs up when I want Mexican in Muskegon. Always a nice option. Also they don't charge extra for guacamole . read more

I could have eaten here everyday in the past, but recent visits here have just been disappointing. The "minced" onions and cilantro are barely chopped, so you get long stems of cilantro in your food. The guacamole is very hit or miss; one time, it was so brown and stinky that I could not finish the burrito bowl it was in. The employees are fine, but some seem so disinterested in the their job and their customers. I hope this location can turn itself around again, because it used to be my favorite restaurant. Now, I don't even think of getting food here. read more

I can't even put into words how much I love this Qdoba. Everyone is so friendly! Its super clean and all the food is fresh! I've been to sketchy Qdoba's in Chicago......this is heaven! And the food is so good. I'm here everyday that I work! read more

QDOBA Mexican Eats - Mexican Near Me - Muskegon, Michigan