This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

Amazing customer service. Jesus Diaz went above and beyond to insure we were satisfied with our…read more2025 Palisade. We had experienced superior customer service at Green Hyundai with a previous vehicle and when it was time for a new car, we did not hesitate but came directly to Green. Highly recommend.

While we are traveling, our 2022 Hyundai Santa Fe had a problem. We contacted Green Family…read moreHyundai,Moline, and they were able to pick up our vehicle and figure out the problem. Unfortunately we had to wait for parts, but they were able to accommodate us, and get us to our destination, until we could return and pick up our vehicle. Thanks to PAIGE, Courtney, Josh, Tyler for their assistance. The problem was taken care of . On noticing my military veteran plate. I was thanked for my service by them, as well as one of the service techs who was from Vietnam ,where I served .I now would like to thank them, for," their service" Thanks David B

My wife and I have been driving to North Brady Imports Plus in Davenport, Iowa for nearly 30 years!…read moreWe have always been treated with great respect and concern for our automobile issues. All of the staff encountered have been extremely polite, professional, knowledgeable, and efficient. The people at North Brady Imports Plus have always been able to solve our automotive mysteries and repair minor and major issues with a higher degree of expertise and at a significantly lower cost than most dealerships' service departments! The staff at their new sister location in Moline, Illinois are just as capable, well-trained, and efficient in diagnosing automobile issues as their counterparts in their other location in Davenport! I had unknown issues with my Lexus' air-conditioning system and wisely brought my vehicle to the Moline location. In a matter of a few hours, they were able to trace the problem to a faulty switch, probably saving me 100s if not 1000s of dollars in unnecessary charges! (Other less-qualified mechanics elsewhere would likely have resorted to swapping out components until the system started functioning again)! Thank you for a pleasant automobile repair experience!

They are the best car company I've ever delt with. They will talk to you on every step they take,…read moremake sure everything you ask gets done for a great price, and they will make sure if they find any other issues they'll let you know. They go above and beyond the service you ask for

Called for a repair on my toyota crown and they were able to schedule me quickly. During the…read moreinspection the agent provided a full scope of the work and explained the process to bring the vehicle back to the pre loss condition. It was very thorough. I did not choose them to perform the service as they were on the higher end and this was out of pocket. If this was an insurance claim however I'd use them. I still would recommend them nonetheless.

In April of 2022, I made contact with salesman Jeff Appleman at Hiland Toyota. I advised what I was…read morelooking for. Due to a shortage of parts and inventory due to the COVID fallout, I had to be put on an allocation list with a fully refundable $500 deposit. Jeff explained exactly how it worked and would keep me up to date monthly as to how things were going. Jeff did as he said he would. He contacted me monthly to let me know where I was on the allocation list. The one thing I appreciated was that Jeff did not try to push another model on me just to make the sale. After about five months, I received my first call from Jeff letting me know that they had an allocation of the model I wanted but the car did not have the exact extra's I wanted. Over the next two months, I would receive three more calls for new allocations and that I was finally #1 on the list for the model I requested. I still passed because I had already waited this long so I might as well wait until the vehicle I specifically wanted was available. In month eight, I received the call that the exact car I wanted with all of the correct upgrades was available and I was given a build date. Three weeks after the build date, the car was at the dealership. I showed up a few days later to pick it up. Jeff met me and we went through all of the necessary details along with a test drive of the vehicle in question. After the test drive, I met with the financial officer and negotiated my loan in addition to just a few optional upsells options. Tip..... the extended warranty is negotiable. Soon after I met with Jeff again and I was on my way home with my new car. All of the staff I came across while I was there were nice and accommodating. Nobody is pushy. The experience was excellent and should I ever buy a new Toyota again, I will definitely come to this dealership first. If you want a terrific non pushy experience, especially because you know exactly what you want, contact Jeff Appleman. I really believe this was a win/win for everyone involved. And just for the record, I realize this review will show being made by "Jeff A". It is purely coincidental. same first name and Last name initial but we are in fact two different people with no relation. GREAT EXPERIENCE!!!

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

I was very pleased with the service. Needed an oil change and got a convenient appointment. I chose…read moreto wait. They did the work. Price was fair. I will use them again for whatever my car needs.

Everyone I encountered here was very helpful and very polite. I highly recommend them. They did a…read moregreat job. I was very appreciative of how everything went. Great team work.

Brought in our prized '06 Buick Lucerne to get an oil change. They told us the thermostat was bad…read moreso we needed a new one, and that we needed to flush the coolant system. This happened 8 months ago, and now we are at GMC Buick getting the same thing done. They do NOT do the work they say they will, and will take advantage of anyone they can. They also were "checking" something in the engine and broke a bolt whilst checking, and forced us to pay $1500 to be able to take the car, even though there was not supposed to be any work done. Would not recommend to anyone that doesn't know cars or what is wrong with their car. Do not trust them to do diagnostics or any other repairs on your vehicle.

Very affordable and very polite people. I highly recommend this place for your auto needs!! VERY…read moreCLEAN! I was in and out with an exhaust issue. SERIOUSLY HIGLY RECOMMEND!! as a lady getting work done I did not feel I was over priced for the work I had done. AND I LOVE THAT.