Had to visit Caliber Collision twice this year unfortunately due to accidents but me being a…read morereturning customer speaks volumes. My first visit to Caliber was for my 2020 Audi SQ5 which was rear ended and I connected with them after I couldn't use the provider my insurance company (USAA) suggested. When I called I spoke with Sandy in scheduling and the process was super easy, they took the estimate via email, got me scheduled promptly, and kept me informed through the process. They also coordinated my rental car via enterprise for me and coordinated the return. Through the process of repairing my Audi I was informed throughout and was invited in to see the damages after the vehicle was assess with removed parts. For this my advisor/adjuster was Selena and she's very knowledgeable and extremely friendly. Overall this is great repair shop that will take car of your vehicle and provide quality customer service. Most recently my 2008 Toyota Camry was serviced and this was a very similar process. Unfortunately, due to the nature of the damage the vehicle was totaled. Nonetheless Selena and Sandy kept me informed throughout the entire process and worked directly with USAA and Copart. Hopefully I won't be returning this year or anytime soon but I'll gladly return here and will recommend them to anyone needing repairs from accidents.

we brought our vehicle in for an insurance covered fix. it was a fairly seamless process. it did…read moretake a while, however they did a great job and even detailed int front interior of the car, which they didn't have to do. Good customer service.

I have used Dittmer's for many years. The entire staff is amazing. I highly recommend Dittmer's…read more Family owned and the staff is family, as well.

I brought my car in for a serpentine belt tensioner removal and replacement. Being a woman first it…read morewas done and I paid 366.00 which I thought was outrageous for the work done..then to get a call back and they wanted another 350 dollars finally my son got involved and they made a mistake on the bill blah blah ended up costing me another 110 for what I still don't know total bill for a serpentine belt 477.00 they should be ashamed for what they did to me.

I needed tires rotated and balanced.They said they couldn't do it. Why? Tread depth was good but…read morethey were 11 years old. I didn't know age mattered. So I ordered 4 new tires and an appointment. When I went to the appointment, the wrong size tires had been sent. I was given a better tire for the same price. They appear organized and appointments are on time. I would recommend them.

Avoid this place unless you have endless free time and patience. You definitely get what you pay…read morefor here (or don't pay for when you leave in frustration before they even start working on your car.)

Never again. Dont waste your time or money here. They either…read morehave no idea what they are doing or simply didn't want to do their job. Took 2 weeks for them to even look at the car and then claimed the engine was locked up and it needed a new engine. We knew that was a lie since the engine turned over. Took it to a place in Bettendorf and 2 days and a new fuel pump later, its back running. If you didn't want to do your job you shoulda just said so.

Traveling from Indiana and breaking down in Iowa was a rough experience. Todd and his crew made me…read morefeel right at home. The hospitality I received was top notch. My water pump had failed and I was freezing cold, Todd even made me a hot cup of coffee to help me warm up. When I left his shop I still had 250 miles to travel. I made the trip with no further issues. Thanks for making a rough experience as smooth as possible guys! Joe Evans

Polite fast service. Four new tires with tire pressure sensors and balanced in 10 minutes, no…read moreexaggeration. They literally handled my vehicle like a pit crew.

Spencer and Mike were absolutely AMAZING. They were professional and personable…read more Took my mom to get air in her back to tires. Not only did they do what they were asked, they also noticed that one of her sensors were bad. They gave us pricing information before we left and other tips. We'd had a long busy day and were all over the place trying to explain things. They were patient, shook our hands, joked around a bit. Really reassured us on things and made us feel welcomed at their establishment. Typically the guys just air the tires, give you the basic run down and send you on your way. No issues with that. Spencer and Mike went above and beyond with their customer service. Great guys! THANK YOU

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

When my vehicle was side-swiped in a parking lot, I called my Honda dealership and asked for a…read morereferral to an auto body shop. They had recommended one on the IL side that ended up being the rudest, most condescending place when I tried to get a quote. So, Honda dealer recommended Prestige in Bettendorf. I have had body work done on my vehicles on two separate occasions and the result has been flawless. These people are masters at their craft. They are honest. They are fair. They do exactly as they say (or better). I will always take my vehicles to them. Thank you, Prestige.

Tim is truly amazing, one of the most honest and considerate men I've ever met! He saved me. I…read morefound this place on Yelp because I ran over something on the highway and it tore up my Ford Focus. Anyhow, I needed to get to Colorado but my insurance adjuster couldn't even look at it for two days (it was Saturday). To make a long story short, I drove up to his shop with parts of my car dragging on the ground and asked for help. He got down on the ground, removed the pieces of my car that were on the ground and then proceeded to fix everything else that was loose. He made due without having the right parts. It was amazing to watch him. He fixed the car enough for me to drive it. He was even kind enough not to charge me. I'm still in shock by his kindness and competence. The attached pics show Tim putting my car back together again. It was like watching poetry in motion.

They're honest, knowledgeable and thorough. They talked me through their troubleshooting process…read moreand the range of potential problems and solutions.

My check engine light came on and I was advised to go to Avenue Automotive by a worker at OReillys…read morefor their fair pricing. They got me in quickly and did not charge me for assessing the damages to my vehicle. I needed a new EVAP canister. They ordered it and got it replaced as soon as the part came in. Prices were fair.