Cannot say enough how excellent their work is, as well as how knowledgeable they are!! Incredible…read morework ethic! They are determined to find the problem's source, fix the problem, thoroughly explain to clients, AND charge an extremely fair price! The Best.

I was restoring a Jeep for my daughter's 16th birthday. After a 20 hour work shift, I…read moreaccidentally poured ATF-4 into the master cylinder, I know right) two days before the party. Jacks was able to squeeze me in an emergency appointment and was able to fix it. They did an honest evaluation and didn't try to add any erroneous or fake charges. The customer service was great. They even gave me a ride home. I will be brining all my Jeeps for service at Jacks. I would give 10 stars if I could.

I have had a warranty fault recently. The service was done at $0.00. No questions asked & done…read moreASAP. The original service part was apparently the cause. So a original manufacturer part was installed instead of a second aftermarket part. No additional cost to me. Recommend shop!

This message is just to let you know. Around 2 years ago I brought in my 2011 Honda Accord. I paid…read more$1200.00 to replace a lower ball joint and axle. Within 6 months I brought the car back because I noticed about 1/8 of play in the ball joint. I brought it back because it was still under warranty. Someone there determined that there was nothing wrong with it. 1 month later I had to replace it elsewhere because it was about ready to come apart. Just today, I was told by another garage that I needed to replace the same axle that you guys replaced. You have really done yourselves bad. I am not posting a bad review, but I will tell everyone that ask for a good garage, that you are the worst. I wouldn't bring my little red wagon to you. I guess I am posting a review, your text option doesn't work.

One of the best Auto repair places I've ever been at. I've been at many over the years in different…read morestates. Team are very friendly and kind and they know what they're doing. Niki watches out for me and keeps me updated on what my vehicle needs. It's a place I can trust for all my auto service. They're not pushy on sales. And gives you a printout of actual pictures of your vehicle every time to see if there is a difference from last time, for instance like in my brake pads. And their puppy dog is adorable too...

I spent thousands of dollars with Ace trying to make my MINI safe and reliable for myself and my…read morechild. I specifically expressed concerns about its safety and relied on their inspections, repairs, and reassurances that the vehicle was safe to drive. Ace performed a multipoint inspection on July 24 and did not document a coolant leak. My car was subsequently back at Ace for additional repairs and diagnostics, and I returned it again on August 20 because I was concerned about noises and a brake warning. It was returned to me around August 28. No coolant leak was documented to me during these visits. Only a few weeks later, on September 27, my MINI suddenly overheated and began stalling. I got safely off the road and had it towed to Ace. Their own diagnostic report states the vehicle arrived "BONE DRY ON COOLANT" and that their pressure test found the oil filter housing/oil cooler leaking coolant. They then told me the head gasket had failed and the vehicle needed an engine. When I asked the owner what Ace could do to help, I was told they were not responsible, accused of continuing to drive the vehicle while it was overheating, and told to remove it from their property. I dispute that account and have timestamped documentation from the incident. After posting my one-star review, Niki texted me personally. She again blamed me for the engine damage, stated that I "had no coolant leaks before this," told me my review affected her monthly bonus, and told me I was "fired as a customer." I understand that cars can develop new problems. What I cannot get past is that my vehicle spent a significant amount of time at this shop, I spent thousands trying to make it dependable, and within weeks of getting it back I was left with a vehicle that Ace itself documented as bone dry on coolant with an identified coolant leak and catastrophic engine damage. I have preserved the vehicle, repair records, diagnostic reports, photos, videos, and timestamped communications, and the matter is being reviewed through my insurance claim. I genuinely wanted Ace to help me make my car safe and reliable. Instead, I am left without a functioning vehicle and deeply disappointed by how I was treated when I asked for help. Based on my experience, I cannot recommend Ace Auto Doctor.

I called to make an appointment for an oil change and was surprised to find out I was able to get…read morein right away. The waiting room was outstanding with complimentary coffee and soda. My car was done in no time and it was less expensive than the last time I had it done at the quick change place. This was my first time at Eriksens and it won't be my last!

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

It was my insurance recommended body shop, they are responsive, communicative and have pleasant…read morecustomer service. They maintained with the initial estimate's pricing and timeline. Overall, painless process and good experience in a stressful situation.

I had a very disappointing experience with Crash Champions in Davenport…read more After bringing my truck in following an accident, I informed them about warning messages related to the 4x4 system and traction control. However, they were not aware of these issues until I mentioned them myself, and even then, they seemed to doubt my concerns. I also reported that my center console had been flickering since the crash, but that concern did not appear to be taken seriously. When I picked up my vehicle the first time, they had installed the wrong headlight on the repaired side. This required an additional week to correct. When I finally got the truck back again, I immediately noticed more serious issues--while driving, the braking felt unsafe, requiring me to press the brakes much harder than normal to slow down. Additionally, the hood is uneven on both sides, which clearly reflects poor repair quality. To make matters worse, I was told that the mismatched lug nuts (from the replaced tire) would be corrected, but that has not been resolved. Overall, the workmanship and attention to detail were far below expectations. I am not satisfied with the repairs or the service I received, and I am currently considering legal action due to the condition my vehicle was returned in. All they can say is send us an email to a dead end email. You dont care about customer feedback. Just love to screw people over. I just picked up my truck for the second time and there are still discrepancies in the body work as of 4/21/2026. They did the bare minimum to "fix" my uneven hood gaps but the repair side headlight is pushed more into the body. Dan the service advisor kept lying to me and said he did a final inspection when my wife picked up the truck, he did not. Kept saying the uneven gaps on my hood was standard along with other bum scoop. These people may get away with this with regular people but not with me. Count your days. I am seeking legal action.

They're honest, knowledgeable and thorough. They talked me through their troubleshooting process…read moreand the range of potential problems and solutions.

My check engine light came on and I was advised to go to Avenue Automotive by a worker at OReillys…read morefor their fair pricing. They got me in quickly and did not charge me for assessing the damages to my vehicle. I needed a new EVAP canister. They ordered it and got it replaced as soon as the part came in. Prices were fair.

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

As a first time customer, enjoyed a friendly staff and prompt service. Honest options with clear…read morecommunication. Highly recommend them!

Awful, these guys took a week just to look at my truck, then the day after i get it back from these…read moreclown, what they said they fixed is the cause of it to break down again. I used to like this place but not anymore