Power out and generator didn't fire up. Kerwin came out within 20 minutes of our call and fixed…read morethe problem immediately. So impressed with their service!

Generac assigned Kerwin to quote me on a generator. Guy came out, quoted me, talked for quite a…read morewhile and said he would send the quote in a few days. A few weeks went by and still nothing. Called as was told he was working on it. Never heard back and it's been a year now. Ended up going with another company. If you need a dependable electrician, do not contact these people.

They have done several big Jobs for me. The electrician were fast and the jobs were done correctly…read moreandthat was something considering my house is 70 years old. Prices for the jobs were reasonable.

We had Isaac replace our lighting on September 12th. He did an outstanding job. He was also a very…read morenice guy who answered all of our questions and went in detail with his answers. We are glad we found Webster electric and will always use them and recommend them to everyone.

I have actually known this company for almost forty(40) years, first from a former employer and…read moremaybe the best boss I ever had right up until this afternoon when, after an extended delay from covid 19 my kitchen electrical upgrades were fully realized! Though Tom did the original consultation the electrician that was hands on was great! I'd have Bryan in my home anytime. Completely professional and pleasant. Just as I always saw Tom way back when I'd first met him. New track lighting which simply decided to dumbfound me (great frustration) , Bryan addressed that in half an hour and continued on to the new boxes and changing out one to a new USB charging station! Every moment was professional yet, personal. That is something that is sadly lacking in many building trades interactions. If you need electrical projects done well with respect of your property, call Tom Schuster electrical!

I had my furnace go out in the middle of a winter weather advisory this year. Diagnostic during…read morebusiness hours was very reasonable $68. The tech that came out was very friendly as all of my interactions were over the phone as I was at work. Turned out the motor to the fan seized up. They did not have the part on hand and overnighted the motor. The lady that answered the phone for the office was very friendly as well, took payment over the phone no issues and emailed all invoices. I thing that is very nice is they send an email with who the tech is coming out along with a picture of who the tech is. That gives so reassurance that the correct person is coming into your home.

This company has been to our office 2-3 times to fix our AC unit. Each time they leave, nothing is…read moredone. We then have to call their main number to find any information out. Each time it is a different part that is needed. And we have had them out here for our AC unit for at least 4-5 times in the last year. DO NOT RECOMMENED!

This company is extremely unprofessional. I contacted them about a repair and they were…read moreinterested. We had an agreed upon time (which I took time off work) and four minutes before they were suppose to arrive, I received a text message they would be two hours late. After waiting two and a half hours, I contacted them and was told an emergency job popped up. We agreed to reschedule. They didn't arrive for the second agreed upon time and after waiting fifteen minutes I contacted them and was told there were two jobs ahead of me and they would let me know the ETA. I never heard back from them. This company is not serious about their commitments. I am very disappointed I allowed myself to be taken advantage of more than once.

I tried several handypersons first and had an appointment with one, when I saw on YELP this…read moreperson's (Dave) page and he's a brother Veteran so I had to call and see if they could come sooner, he could so I cancelled the other appointment and we'll see. His wife was very kind and so I will finalize the review once he comes to cut out some ceramic tile. I got the hourly rate, which is competitive. More Later (4/19/23), but I must admit to Dave that I'm a little nervous, because of some of the reviews - but, everyone deserves a chance, so I'll trust in my brother veteran. 04/25/2023 10:09 a.m. Late, no phone call, so I called: 'he's running late probably 10:30 10:40, before he gets there." Well a phone call would have been nice." Yep she said. Got a follow up call from his wife apologizing and updating me when he'll be here. 1030 hrs. 04/25/2023 1050 hrs well he finally made it. Nice guy, really enjoyed talking with him while he worked and he was very fair with the price. These folks are the Mom & Pop variety shop and have the ability to do the job I needed him for. I would recommend clear and concise discussions about what you need done and writing it down. Dave and his wife are trying real hard to bring good service at a reasonable fee. This group get's a 4 and I'll tell you, as I work with him more, his rating will reflect his service capabilities. BE SPECIFIC when quoting jobs with Dave and take good notes.

If I could give ZERO stars I would. We were robbed about 6 weeks ago. We were not notified by our…read moremonitoring company of any problems. I called and explained the situation and Bill said that he would be in Monday to take a look at the system. That never happened. I called Knight Watch and had them out Tuesday. Finally got the new system through the new company today so I was trying to cancel my current monitoring with B & E. Their fax line doesn't work. The phone number rang and rang and went into voice mail and gave a phone number for monitoring. I called that number and was told we were not in the system. I was able to leave a message and told him that I was very dissatisfied with his service. This is our VERY busy time of the month at work and when Bill called back (from a blocked number), I was with a customer and unable to answer. He was basically chastising me for not answering our phone because I complained that he didn't answer the phone, I guess because we are children. WE ARE NOT A SECURITY COMPANY. He said he gave a message to my employee that was not given to me. Not accurate, the only message he gave my employee was a copy of the bill to pay. I returned Bills call, spoke to another gentleman that apologized. Asking for proof that I was actually being monitored now. I want to thank Bill for providing the least security possible with zero customer service skills. I know that an alarm system is not going to catch everything, every time....malfunctions happen. It's how it was handled after the fact that upsets me.

We are in and out often as well as others in our extended family. When we forget to turn the alarm…read moreoff B& E are very prompt in having it checked out and they give us reassurance that everything is alright. Whenever we have any kind of question they always respond immediately and keep us updated on new things coming out in the alarm system area. I highly recommend them to others for their courteous, prompt service at a very affordable price.

Cameron came out to our house in February to give a quote and stood by that number even during…read moreCovid. He was efficient and explained every detail to help us learn the furnace he was placing in the house. He cleaned up every tiny piece of mess that was made! The entire experience was perfect and not once did I have that gut feeling of "this might have been a bad decision". Good vibes brother, good vibes!

Cameron is an absolute rock star. Not only did he severely beat every other estimate that I got, he…read morehas maintained complete flexibility through the entire process and installation. Highly recommend this company for ALL of your HVAC needs. Will definitely be continuing business with this gentleman for all of our future servicing and repairs. No need to look anywhere else.