I attended this salon today, as a treat as im in melbourne on a work conference, unfortunately the girls did not speak any english! I had a simple shape, buff and colour, my colleague had her nails done too, so I waited until mine dried. Once I left the salon, and walked back to her hotel. After being careful ane not doing much beside changing my clothes, they dented, smudged and rippled. I wasnt happy with the quality so I want back and askesd for a refund. The girls were unable to speak english and had to ring they manager, so i had so speak to someone on the phone who could clearly speak englosh but was very rude. I asked for a refund, as the quality of the work done was awful as it should not dented, smusge or ripple despite it drying for a long time. The manager insinuated that it was my fault and would not issue a refund and would call the police! A scare tactic! I know what my rights are and stood firm, either i should get a full refund for the rubbish nails or i will pay the difference foe them to be redone or alternative. I didnt want to have the same thing done again. After standing my ground and arguing with the manager, i got a full refund. However the girls still refused to remove my dodgy nail polish!
I would not recommend this place unless you want quick cheap nails, some of these nails bars can be good, but i would rather not have to argue with someone to get a refund! Unfortunately this was not a satisfactory experience. read more