Great experience - they do a fantastic job. The care and quality they give is exceptional and you…read morewill not beat the price. The deep tissue massages, are what I go for and I do the 90 minute with Amy and I can't say enough good things about her.

I feel like I had an uneven experience visiting this spa, so it is difficult to assign it one…read morerating. The location is super convenient for me (5 stars). It is right off the highway and has plentiful free parking in the lot right in front. You could probably walk here from nearby hotels if you wanted to. Every area that I glimpsed was immaculately clean. And, thankfully, no strong scents (like essential oils) that are sometimes found in spas since for me they trigger migraines. They had nice, relaxing music playing at exactly the right volume (you could ignore it or you could listen and breathe into it). The entire ambiance was relaxing which I needed (also 5 stars)! I was greeted immediately by the front desk staff. Everyone was very friendly during the visit. However, they had no record of the appointment that I made one week prior (for 1 hour deep tissue, +hot stones with a female masseuse). She offered me a male masseuse, which I refused, but they were still able to accommodate my appointment and brought be back to a treatment room immediately. Once I undressed, a female who spoke English entered, introduced herself and she began the massage without providing a bolster for my ankles. She said she couldn't use hot stones because "they would fall off." They do not ask you beforehand if you have any prior injuries or pre-existing medical conditions or if there is something specifically you want them to work on. Then after a couple of minutes, two more women entered. One woman said, in rather broken English, that the woman who had started massaging me was new and hadn't been hired yet because they didn't know if her massages were good or not. This was a bit concerning and did not contribute to my desired state of relaxation. She left a second woman with me to begin the massage again. This masseuse did not speak much English (except things like "deeper" or "lighter" for pressure and "it's okay?"). This made it difficult to communicate exactly what I wanted and needed her to work on or where I was hurting exactly and what to avoid. The massage itself was okay but not excellent (3 stars). She definitely WAS able to provide consistent, deep tissue pressure. Even if you are a man or need really deep pressure, I think you would have been happy with the pressure. She also lessened the pressure when I asked. I started laying on my stomach and she did my neck, back, arms, glutes and legs. I did get a few passes with the hot stones, although I was expecting something different like I have received elsewhere. When I flipped over on my back, she did my face, head and more of my arms, legs and feet. I was more relaxed when I left than when I arrived, but I did not feel that she was as specific with anatomy like most massages I have received in the past and she didn't work out all of the knots in my back around my shoulder blades. I have been in a great deal of pain in my neck plus a headache the day following the massage. They do accept credit cards (for a small additional charge) as stated in other reviews. Their pricing is reasonable for an hour. I was told that you can make your reservation online, which I would definitely do next time if I return since they had no record of the appointment I made by phone.

I had the best massage of my life with Shayna today and that's not something I say lightly. I have…read moreextremely tight muscles and a million knots, especially in my shoulders (my right one is always a problem), and I'm very picky about massage therapists. Shayna was truly exceptional. She immediately understood what my body needed and worked through areas that no one else has ever been able to release properly. Her pressure was spot-on, intentional, and incredibly effective not rushed, not generic, and never uncomfortable. She has an amazing ability to find and address deep tension while still making the experience relaxing and therapeutic. I walked in feeling knotted up and stressed, and walked out feeling lighter, looser, and genuinely relieved. You can tell Shayna is highly skilled, intuitive, and truly cares about her clients' well-being. If you have chronic tension, tight shoulders, or are just particular about who you trust with your body, Shayna is the one. I can't recommend her enough and will absolutely be back.

My therapist Anna was amazing. I was a bit nervous getting a massage in my third trimester being…read morethat it's been soo long since I've gotten one. I stepped out on faith and chose to leave my care in the hands of The Now! You all did not disappoint. This tired mama left feeling relaxed, rejuvenated and more knowledgeable about what my body was experiencing. Anna made sure I was extremely comfortable and felt relaxed the entire process. She worked out soo many troubled areas and I almost fell asleep in her arms on the table. The aesthetic was lovely and the rain sounds were soo soothing I felt like I was vacationing. I will be returning soon !

The night before I made this reservation, I was hurting so bad that I started my research in the…read moremiddle of the night. Unfortunately, I can't remember the masseuse's name who worked on me, but it was exactly what I needed. I had so many knots and was tight everywhere and this gentleman was able to release those knots as well as the tightness in my back. I didn't realize it at the time, but my legs had the same problem that my back did and when he started working on my legs, he was able to do the same thing and release all the tension in my legs, including my hamstrings and calves There are times when a deep tissue massage is too much for me, but I couldn't have asked for a better massage. I will definitely be back!

Tom, a Skilled masseuse gave me the most therapeutic massage. If you're looking for a good massage…read moreand don't need all the frills and ambiance and vibes, then this your place. If you're looking for "a spa experience", it's not here. Good customer service and clean overall.

I believe she is now Suite 121, but basically walk in take a right - then a left and she is down…read morenear the end of the hall on the right. The room is really neat-o, she has a projection of stars on the ceiling. The oil she used smells great. she spent a lot of time on my upper back which was great.

Lovely location. The room was very relaxing. Katie was was very professional. She asked questions…read moreand understood my needs. I was very comfortable with the experience.

I got a massage from Kacie and she was excellent. It was so relaxing and exactly what I needed. I…read moredefinitely will be back!

You get what you pay for. I selected this place last minute and picked it over the nearby hotels…read moreand resorts due to the price. The inside was under construction so it's not the place you pick for the decor or for other spa features. That said my massage was fine. They forgot one of the advertised items, and gave me a small discount with no issues.

Pretty good massage place. It's not super fancy but the staff is super friendly and professional…read more I've got a lot of muscle and it's usually hard for a masseuse to give me good pressure but they worked me pretty well here! I always leave feeling nice and relaxed. The price point here is great! Not too expensive and they give you your moneys worth. I think the main thing when you go into any massage place is to be specific on you want. Communication can be a challenge but just repeat yourself if you need to. It's in a market area so there is plenty of parking. The restroom is clean and in good condition.

I went back for what is now my 4th massage here and once again everything was wonderful! This time…read moreI had Wendy who did a great job stretching my back and helping me relax. I'm the past I have had Lucy do a deep tissue massage which was also great, but this time I just wanted to relax so I could sleep better. (My back has been hurting at night). I find that if you just tell them what you want, deep tissue or more stretching, or back walking (which is also great) they can do it all. I also like how everything is clean and professional, yet comfortable and cozy.

I have been a regular with Balken Massage for several years now. I was a little skeptical at first…read morereceiving a massage from a male therapist, but he is very professional, and within just a few minutes in, it was no longer even a thought. I am a contractor and have a very physical job, and massage has actually helped me greatly to learn to relax and wind down after a physical day. It sounds funny, but when you are tense all the time you actually forget what it feels like to be relaxed. I would, and have recommended Ken to friends and family and now here, and urge anyone who thinks they might enjoy, or benefit from massage therapy to give him a try. I did and now I am hooked.

Ken Ballard is a fantastic therapist. He is professional and prompt. He brings his services to…read moreyou so that you enjoy the massage experience in the comfort and privacy of your own home. He is a big strong guy, and uses both his strength and training to give the best deep tissue massage. His fees are very reasonable, with no distance or travel charges added. I first experienced his skill after getting a gift certificate for my birthday. He is definitely my regular therapist now.

Working in the area and was in need of a massage due to neck pain. Greeted by friendly staff and…read morewarm atmosphere. Nancy was my masseuse and she is very skilled and knowledgeable about her profession. By far one of the best massages I've ever received! She listens well to needs and communicates good regarding pressure and areas to address. The stretching was amazing and I felt incredible afterwards!!! I'd highly recommend her and you won't regret. Amazing Job!! Wish I lived in the area.

Nancy gave an amazing massage! Very strong and lots of pressure, I will be back again!read more

Staff very friend and got a deep tissue massage I would highly recommend. Place is very clean,…read morewill be going back

Kicked off my birthday with one of the best massages I've had in a while which was a breath of…read morefresh air after not having the best experiences at other places in recent years on my special day. I'll definitely be back and highly recommend Darian, you'll be in good hands!

Disappointed! Arrived 15 minutes early and the therapist was late. When he took me back the room…read morewas upside down. I laid on the bed which wasn't made properly and was laying on the plastic wrap for the mattress. The towel warmer was completely open and empty, bed heater not on. As I laid there I could hear my therapist talking and I checked my phone to see it say 2:11, felt like he didn't really care so there was no way I was justifying paying for this, horrible experience

Roxanna is a wonderful therapist - The facility was clean, organized and well maintained - They…read morewere able to get me in on short notice and the services were well worth the price - I'll be returning soon