The pool is not being cleaned properly. There is stuff floating in it and it seems they arent…read morevaccuming it. I see the same things floating for weeks. There is always sand in the indoor pool. Also, there are constantly women who get in the jacuzzi with only a towel on and it is so unsanitary. No one enforces the swim suit covering required.

I've been a Lifetime member on and off since 2013, and consistently at this location for the past…read moretwo years. There was a time I truly looked forward to coming here, but lately, that feeling has shifted. Earlier this year (around February or March), there was an incident where a man entered the women's locker room - far enough in that it was clearly not an accident. I reported it immediately to staff, but I never received any follow-up, which felt unsettling, especially given how tucked away the women's locker room is from the men's. Additionally, the equipment at this location feels outdated compared to other clubs. There are frequent maintenance issues, and the overall layout doesn't seem optimized for peak times. If you're hoping to train legs for example between 4-7 PM Monday through Wednesday, be prepared to wait - often long - for machines or platforms etc. Interuptions during your sets are the norm. Even gyms with a significantly lower price point, like EOS and planet fitness, have more versatile equipment (e.g., a dual abductor/adductor machine), which could be a worthwhile upgrade here. Crowding has also become a major issue. Over the past couple of months, the gym has felt consistently packed regardless of the time of day. If there's a new sign-up promotion running, it may be worth re-evaluating how it's impacting existing members. It's incredibly difficult to follow a structured workout when you have to constantly rearrange your routine just to get access to equipment (if you're lucky). Parking has also become a huge deterrent and adds another layer of stress to each visit. The class schedule is not great either, as a yogi, i rarely have the opportunity to attend a class, and wish they had AM sessions available. Pickleball courts are fresh and new, but are first come first serve, and since they have been installed, have not had a chance to use them, due to strenuous wait times. Not to mention the amount of people who walk around with tripods at peak times recording, hence why i pay the fees to not be around people recording.. While I appreciate the under-26 discount, which brings the monthly cost down to around $220, I'm beginning to question whether the value is still there. I would really encourage management to consider updating equipment and rethinking capacity management - especially at peak hours. It's difficult to understand how this location is being ran when other nearby locations offer a much better experience for a similar price point. The one thing they do right is customer experience. I always enjoy getting to speak with the front desk staff and trainers. I really hope this feedback is taken into consideration for improvements, and helps out anyone who is considering spending $3000 a year to work out here.

I have been a member RICK Memorial Athletic Club since about 1998. I am 100% disabled veteran and…read morecredit my ability to exercise at MAC. With helping me handle my disabilities and keep my diabetes and check. The staff is very friendly and willing to provide instruction on machines you might not know and they go out of their way to ensure everything is in order. They continually clean the equipment, keep everything organized and put back in place. After Covid, they enhance the systems in place with HEPA filters and plenty of cleaning stations.

I absolutely love Memorial Athletic Club! The atmosphere is so welcoming and everyone is super…read morefriendly. I go almost every day for Training for Warriors with Jeff, he's an exceptional coach who really motivates you (and Lex). Yoga with Guillermina is always calming and inspiring, and Zumba with Julia, Edie, Kevin is full of fun and energy. Felipe is super supportive, and honestly all the coaches are amazing. It's truly my favorite place to work out, push myself, and feel great

Great gym, great trainers. Very personalized. They take you as you are,. Young or old they tailor…read moreyour program based on your needs and abilities.

Fit Factor is great! I am a fitness instructor for indoor cycling and they are located right next…read moreto our studio in Memorial. I've always played with the idea of having a personal trainer because of the knowledge and encouragement they possess. I started having Ivan train me about a month ago and in just 3 weeks, I've already felt the difference in my body, strength, and endurance! Not only does he teach me about form, but he's a great hype man! The rest of the trainers are great also - friendly, positive, and fun to be around - allows the space to be a fun atmosphere to be around. I'm currently working on a 3 month transformation that he's helping me with and included will be meal plans along with 2x week training. I heard about their foam rolling/stretching session that I will start to incorporate! Highly recommend and worth the investment!

Mustafa is goated! He got back to me in a timely manner after I explained the issues I had…read morecancelling my subscription and followed through on his promises! Great gym experience and I will be returning once a new location opens in my area. Thanks again!

The company has lost its way. I have been a member with them since the opened up a gym pre covid in…read more2018 in Spring branch and after being on a monthly payment in 2019 went to a pay for a year for a reduced fee. I was good with that for such a basic gym and sometimes overcrowded especially in summer when they allow kids to use it for free However this time in July when my contract expired I tried to renew it and I was told this no longer is available and plus they are increasing the rates to $15 a month. Talk about being loyal to their customers. Oh well their loss. EOS and Crunch fitness are both offering 9.99 monthly fees with no annual fees. PF don't let success get to your head. Think about the people that supported you even through COVID

I was invited to come as a guest, so I can't speak as a paying member. The club was incredible: I…read morespent most of my time watching the giraffes. They also had monkeys, a petting zoo, flamingos, exotic birds, penguins.... I might have missed some there were just so many. The kids arcade was cool because it's essentially free play. There was also a bowling alley and it looked like a water slide but it was closed that day. Tennis courts everywhere and pickleball courts too. I didn't see the gym. The food they offered wasn't the greatest for how much they charge but I didn't pay for anything so maybe it was just the food that they provided that was mediocre. We did ask the staff to cook the pizza some more as it was kind of undercooked and doughy and the staff was extremely nice and didn't have a problem helping us out. I spoke to one of the members while I was relaxing in the patio area and he was telling me about all of the events for members that are free with the membership. Really cool place.

I am back to write again about the horrible state of the women's locker room. The entire women's…read morelocker room should be condemned. Almost every single shower is lined with mold. The vents are lined with mold. Most of the lockers rarely work. The carpet may be from when they opened. It's super matted, stained and disgusting. To top it off the sign for westside is dirty. They do an amazing job taking care of all the animals. Matter a fact the animals enclosure are cleaned daily but and they even got new penguins. But they have yet to even redo the women's locker room. To add the indoor hot tub, cold plunge area was redone but is rarely cleaned. There is still grime around the poles and it's generally sopping wet in there with hairs and dirt everywhere. It's unhygienic and unsanitary. Westside please do better. The gym has everything you need. However as far as maintenance of areas and cleanliness it's a 1-Star. Who what's yoninhsle mood while showering. And the cold plunge and hot tub area/pools still reeks of mold. So they may have redone the area but whatever they did did not remove the mold smell that sticks to your body when utilizing the indoor hot tub and indoor cold plunge. Maybe it needs new piping and better extreme ventilation.

I've been training at Houston Strength 4 days a week since January. Jordan, the owner, has created…read morea first class gym with outstanding trainers! Pricing is very reasonable and it not only includes private sessions but their classes as well. I am very pleased with my progress and have no reservations in highly recommending this gym!

I trained with Jordan for two years before I left Houston. Awesome guy to work out with and…read moreextremely flexible. Very competitive pricing, he owns his own gym which you'll work out of. For me, having a trainer is not only important for technique and guidance, but also accountability. Even if I've had a long night, knowing someone is waiting for me at 5:45 in the morning means I'll get up.

Houston has a number of LA. Fitness locations, and this one is the second one I have used. It is…read morewell staffed and well equipped. Very nice!

I had an extremely disappointing experience with LA Fitness that ultimately cost them a long-term…read morecustomer. When I first met with one of the managers, Tyler, he assured me that he genuinely wanted to help me lose weight and improve my health. He sold me a personal training package and promised to provide two complimentary training sessions each month. His sincerity earned my trust, and I believed he was invested in helping me succeed. Unfortunately, it didn't take long to realize those promises were empty. On multiple occasions, I arrived for scheduled training sessions only to find that Tyler wasn't there, or he could train me or he would waste my training time. He never made arrangements for another trainer to cover the session or even communicated that he would be absent. The level of professionalism was completely unacceptable. When I questioned him about the complimentary sessions he had promised, he denied ever making the offer and claimed he had never used that promise to persuade me to purchase training that I would not have purchased if he had been honest about the number of sessions I would receive. I felt misled and taken advantage of. I escalated my concerns to the management team and eventually spoke with the Regional Manager, Ed, hoping someone would take my concerns seriously. Instead, I was met with rudeness, dismissiveness, and a complete lack of accountability. There was no apology, no willingness or effort to make things right. I was simply told by Ed that I should have read the contract and that if I wanted out of my training contract, I would have to pay to buy out the remaining sessions. After making multiple trips to the club over more than 3 weeks to try to resolve the situation, I finally canceled my membership. To add insult to injury, I was required to pay an additional $420 just to end my relationship with a company that had failed to deliver the service it promised. What disappointed me most wasn't just Tyler's conduct or Ed's unprofessionalism--it was LA Fitness's decision to stand behind poor customer service rather than support a loyal customer.

Great place to work out if you don't like fighting for machines with other people. This place has…read moreeverything you need!